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Rated 1 out of 5 stars

It’s already 2025 and yet I see there’s still an exchange manually approving withdrawals like this? This is both the first and the last time we experience such a terrible service. How has this exchang... See more

Company replied

Rated 2 out of 5 stars

Absolutely not trustworthy exchange at all from China. They had a launchpad where tokens took an entire year(!) to become withdrawable despite the terms stating 1 month. And even a year later when the... See more

Company replied

Rated 1 out of 5 stars

I’m very pleased with the way 𝒢𝒶𝒶𝓇𝒹 𝒾𝒪 handled my issue. From the moment I reached out,, I felt supported and respected. Their responses were prompt,, friendly,, and informative. The refund pro... See more

Company replied

Rated 5 out of 5 stars
Verified

P2B is really reliable partner. When we started looking at options for listing our token, P2B immediately caught our attention. They have a great interface, everything is transparent and clear. But wh... See more

Company replied

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Company details

  1. Cryptocurrency Service

Written by the company

P2B is one of the biggest European digital assets exchanges and the most trusted platform offering the best go-to-market experience for crypto users and projects. Get your exciting trading experience. Gain quickly and securely in #1 place to be in crypto.


Contact info

You should know

3.0

Average

TrustScore 3 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

Take so long to withdraw. Awful experience

It’s already 2025 and yet I see there’s still an exchange manually approving withdrawals like this? This is both the first and the last time we experience such a terrible service. How has this exchange even managed to survive until now? I’ve never seen any other exchange take more than 24 hours to process a withdrawal like this one.

October 3, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Transferring funds from your P2B account to another exchange/wallet involves three steps:

• Withdrawal request on P2B
• Blockchain network confirmation
• Deposit/transfer on the corresponding platform

Typically, a TxID/Hash (Transaction ID/Hash) will be generated within 30-60 minutes, indicating that P2B has successfully broadcasted the withdrawal transaction.

However, it might still take some time for that particular transaction to be confirmed and even longer for the funds to be credited into the destination wallet. The amount of required “network confirmations” varies for different blockchains. That is the reason why it can take up to 24 or 36 hours.

Best regards,
P2B Support team

Rated 1 out of 5 stars

Hold my withdrawal for week with no…

Hold my withdrawal for week with no customer support Veloursblanc,was the best assistance I can get….

September 15, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for your feedback!

There may be various reasons for delays in withdrawals, so if you encounter such a problem, please contact our technical support.

We will resolve your situation as soon as possible!

Best regards,
P2B Support team

Rated 1 out of 5 stars

I just sent them an email now still…

The balance on my account is so much helpful to me at this particular moment, I just sent them an email now still have not gotten by my balance I left on the exchange and any means to resolve this is not possible for now. Once I get my balance I will update this review and stop posting.
I have been told it will be solved. Waiting!
I still cannot withdraw my balance!
Today 19/10/2025
No response from this exchange on my request. WIll update soon if its solved.

September 28, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

Thank you for leaving your feedback!

We value our users, and if you encounter any issues with withdrawing funds, please contact our technical support team. We will resolve your situation as quickly as possible!

Best regards,
P2B Support team

Rated 1 out of 5 stars

Deposited USDT into the exchange but…

Deposited USDT into the exchange more than 24 hours ago but I have not yet received it in my wallet. The transaction has already been successfully done onchain (BSC). TXID: 0xe09f59cc150b6616b8c84a4af84753c46c8e1b5a8a38dc1e752f1a41b838e74a

Support is slow to response and have not yet resolve my issue yet.

Updated: 19 September 2025

The deposit only arrived in my account on 27 August and not on the next day as you blatantly declared. All these are recorded in the support chat.

August 25, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

Thank you for your feedback. We’ve checked your case, and can confirm that your deposit was successfully processed.

Please note that withdrawals and deposits may take up to 36 hours to be fully processed. In your case, the transaction was completed and reflected the following day. ✅

If you still don’t see the funds in your wallet, please contact us directly so we can assist you further.

Best regards,
P2B Support team

Rated 1 out of 5 stars

I’m very pleased with…

I’m very pleased with the way 𝒢𝒶𝒶𝓇𝒹 𝒾𝒪 handled my issue. From the moment I reached out,, I felt supported and respected. Their responses were prompt,, friendly,, and informative. The refund process was smooth and transparent from start to finish..Great experience overall—definitely a trustworthy company!

July 14, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello! 🌟

Thank you so much for your kind words and for sharing your experience with us. We’re truly happy to hear that our team could support you promptly and transparently.

Your trust means a lot, and we’ll continue doing our best to provide the same high-quality service in the future. 🚀

Best regards,
P2B Support team

Rated 1 out of 5 stars

stole $1700 in crypto from me

stole $1700 in crypto from me, made me complete 2nd set of kyc even though i never once withdrew $2k or anywhere near it, wont contact me back, and have disabled my account...they are thieves dont use them

June 16, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

We’re sorry to hear about your experience and understand your concerns. Please note that we never withhold user funds without reason, and any additional KYC requests are part of our compliance and security policies.

To look into your case in detail and assist you further, we kindly ask you to contact us directly via our support team and provide the necessary details (account email/ID and TXID of the transaction).

This will allow us to review your situation and resolve it as quickly as possible.

Best regards,
P2B Support team

Rated 2 out of 5 stars

Launchpad token took a year to unlock compared to planned 1 month. Horrible withdrawal experience bad

Absolutely not trustworthy exchange at all from China. They had a launchpad where tokens took an entire year(!) to become withdrawable despite the terms stating 1 month. And even a year later when the withdrawal became possible, "processing" took days. Complete joke of a website that should be shut down by the feds.

April 22, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for sharing your feedback. We understand your frustration and would like to clarify some important points.

The vesting and unlocking schedule of IEO tokens is determined by the project team, not by the exchange.

We act strictly as a facilitator, following the rules and timelines provided by the project itself.

As for withdrawals, while most are processed within hours, in rare cases may take up to 36 hours.

We regret any inconvenience this caused and encourage you to contact our support team directly if you experience similar issues in the future so we can assist you faster.

Best regards,
P2B Support team

Rated 1 out of 5 stars

I subscribed to your platform by a…

I subscribed to your platform by a company in Turkey via Telegram and traded for two days, then my account was frozen for two years by the company and my money was seized for unknown reasons. I was scammed by the company and the money was not refunded to me. Please solve the problem by you. This is my email and thank you

April 3, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for bringing this to our attention. We take such matters very seriously. Please contact our support team directly with your details, including your email, so we can investigate your case thoroughly and assist you in resolving this issue. If you have any additional information or documentation, please provide it to help us better understand the situation. Our official website is: https://p2pb2b.com/.

Best regards,
P2B Support team

Rated 1 out of 5 stars

TOKEN IS NOT LISTING scam broker

I WANTED TO KNOW WHAT YOU INTEND TO DO FOR YOUR CUSTOMERS WHO HAVE BOUGHT THE TOKEN, HAVE YOU THOUGHT ABOUT A REFUND OF THE MONEY SPENT ON THE PURCHASE OF A CRYPTO THAT WILL PERHAPS NEVER BE LISTED ON THE PRICE LIST!!!
##- Please type your reply above this line -##

Your request (145186) has been updated.
Please write a response to this letter or click the link below to reply to the ticket if necessary:

Customer Support Agent (P2B Support)

Feb 25, 2025, 23:54 GMT-11

Request #145192 "token SNOZ LISTING DATE" was closed and merged into this request. Last comment in request #145192:

SHAME THEY SELL TOKENS TO CUSTOMERS WHO ARE NOT THEN QUOTED HERE IS THE RESPONSE FROM THEIR CHAT WHICH MEANS FIX IT YOURSELF YOU BOUGHT IT KEEP IT IT DOESN'T CONCERN US!!!! IF YOU DO NOT PROCEED WITH THE LISTING OF THE SNOZ TOKEN.

February 26, 2025
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for your feedback. We understand your dissatisfaction with the token purchase and listing process. Please note that decisions regarding token listings are made solely by the project itself. Thank you for your understanding, and we are happy to assist you with any additional questions you may have.

Best regards,
P2B Support team

Rated 1 out of 5 stars

Never in my life have I witnessed such…

Never in my life have I witnessed such shady con artists. They pose a risk to the cryptocurrency industry. They must soon be delisted by Coinmarketcap.

December 18, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for sharing your feedback. We’re sorry to hear that you feel this way.

Our team is committed to operating with full transparency and adhering to all industry standards and regulations. We understand that trust is earned, and we take all comments — positive or negative — as an opportunity to improve.

If you’ve encountered any specific issue or have concerns you’d like to share in more detail, we invite you to contact us directly. We would appreciate the opportunity to review your case and assist you.

Best regards,
P2B Support team

Rated 1 out of 5 stars

They state that they are based in…

They state that they are based in Latvia which is a lie. There is no such a company/exchange registered in Latvia. They state that they were founded in 2012 but they founded their scam organisation in 2023. Their scammer women team are part time webcam girls who have nothing to do with crypto world (I can proove with a link) Also, their scam is on media.

December 24, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for your feedback. We take all concerns seriously and want to assure you that P2B operates in full compliance with all applicable laws and regulations. Our company is duly registered and maintains transparent operations.

If you have any specific issues or evidence you wish to share with us directly, we encourage you to contact our support team, so we can investigate and address your concerns promptly.

We are committed to providing a trustworthy and professional service to all our clients.

Best regards,
P2B Support team

Rated 1 out of 5 stars

They stole my kid's cancer treatment…

They stole my kid's cancer treatment money. These scammers have no mercy no grace in their hearts. They are the worst scammers a person can see in his life. Stay away

December 23, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

We’re sorry to hear that you’ve had a negative experience, and we take all feedback seriously — especially when it involves such serious claims.

Please understand that we cannot verify the details you've provided in this review, but we would like to better understand your situation. If you believe there has been an issue with your account or a transaction, we encourage you to contact our support team with any relevant information so we can investigate it promptly.

Protecting our users and maintaining trust in our platform is our top priority, and we’re committed to reviewing any reported concerns carefully and respectfully.

Best regards,
P2B Support team

Rated 1 out of 5 stars

They are all fake

They are all fake. Even listing agencies dont recommend them. Their scam has been revealed all over internet. Stay away from these scammers

December 17, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for sharing your feedback. We take all comments seriously and are committed to addressing concerns in a respectful and transparent manner.

Our platform follows strict compliance procedures and prioritizes user security above all. We understand that there may be misinformation circulating online, and we always encourage people to verify facts through official sources.

If you’ve personally experienced any issue, we welcome you to contact our support team so we can review and assist appropriately.

Best regards,
P2B Support team

Rated 1 out of 5 stars

Be aware of this exchange,not only they…

Be aware of this exchange,not only they depreciete the token price ( from 0.08 on presale-they dump on listing day to 0.0000300 and price never recover back ) but they will hold your assets for months,and now they refuse to close ( not responding e-mails ) my account with them. Shitty little scam company in Litva,Latvia,Lituania ( idk which one of those-the are all made artificialy to hate Russia )
Today i contact EU regulation centre for their help. Avoid this exchange at all cost!
Denis

August 28, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for sharing your concerns. We’re sorry to hear about your experience and take this type of feedback seriously.

Please note that P2B is a neutral and globally operating cryptocurrency exchange that does not interfere with token prices. Market movements are influenced by a wide range of factors, including supply, demand, and community behavior.

Regarding your account and any pending issues, our support team is here to help. If you haven’t yet, please reach out to us directly with your ticket number or account details, and we’ll do our best to assist you as soon as possible.

We remain committed to transparency, customer service, and compliance with international regulations.

Best regards,
P2B Support team

Rated 5 out of 5 stars

Great service

Great service, personal very friendly. Great food

November 9, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for your kind words! It seems like your review might have been intended for another type of business, but we appreciate your positivity nonetheless.

If you ever have any questions or need assistance with cryptocurrency trading, we’re always here to help!

Best regards,
P2B Support team

Rated 5 out of 5 stars

Candice was a fantastic server

Candice was a fantastic server, very quick funny and polite

November 9, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for your lovely comment! It seems like this review was meant for a restaurant rather than our crypto exchange, but we appreciate your positive spirit!

If you ever have any questions or need support with our platform, please don’t hesitate to reach out.

Best regards,
P2B Support team

Rated 5 out of 5 stars

Great service from Lulzim

Great service from Lulzim! Friendly and knowledgeable. Made an awesome suggestion about the wine and the dollar saving option of buying a bottle rather than by the glass. Was attentive when we needed help and gave discrete privacy when otherwise. Gave a generous surprise of a birthday inscribed dessert. A wonderful experience!

November 8, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for your kind words! It looks like this wonderful review was meant for a restaurant rather than our crypto exchange, but we're happy to see such positive feedback nonetheless.

If you ever need assistance with trading or have questions about our platform, feel free to reach out — we're always here to help!

Best regards,
P2B Support team

Rated 5 out of 5 stars
Verified

As a young startup

As a young startup, we were careful in choosing a listing platform, and our decision with P2B turned out to be a good one. In the process, we were impressed by their professionalism and willingness to be in touch - regardless of the time of day, we received quick and specific answers to our questions. We especially liked the way approached technical support: when there were minor delays in the listing process, their specialists got to the delays in the listing process, their specialists got to the heart of the matter and solved the problem in a matter of hours. Another strong side is the clear and understandable reports we received on a regular basis. Thanks to P2B, we not only entered the market, but quickly started to see the first results. Thank you for a reliable partnership!

October 7, 2024
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you so much for your kind words and for trusting P2B as your listing platform! We’re thrilled to hear that our professionalism, responsiveness, and technical support made a positive impact on your startup’s journey.

At P2B, we always strive to provide clear communication and swift solutions, so it’s wonderful to know that our efforts helped you overcome challenges and achieve early results in the market. Your success is our greatest reward!

We look forward to continuing this reliable partnership and supporting your growth every step of the way.

Best regards,
P2B Support team

Rated 5 out of 5 stars

Amazing birthday dinner

We decided to celebrate my 15-year-old daughter’s birthday at P2B, and they offered us a semi-private table. Everything was great! The service was excellent, and Linda, in particular, was amazing. She took care of every detail to make us feel special. Thanks, Linda!

October 25, 2024
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Hello!

Thank you for your lovely message! It appears this wonderful review was intended for a restaurant experience, not our cryptocurrency exchange. Nonetheless, we appreciate your kind words!

If you ever need assistance with trading or have any questions about our platform, please don't hesitate to contact us.

Best regards,
P2B Support team

Rated 1 out of 5 stars

Fraudulent IEO/Presales TO AVOID

They're scammer. Conducting IEO for various "fake" projects to then never list those tokens , they of course KEPT FUNDS! They'll said afterward that "No users were found blablabla...well i got all screenshots and txns to prove it ! They're thieves.

October 30, 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We regret to hear that you’re experiencing difficulties. Unfortunately, we were unable to find a registered user matching the provided information. Don't hesitate to get in touch with us directly so we may cooperate and resolve this matter promptly.

Please feel free to contact us here - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

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