FO

Fouad

United Kingdom

Reviews

Review of Bop DJ

Review of Jollyes The Pet People

Review of Expedia


Rated 1 out of 5 stars

I was been charged non-Sterling fee

I was been charged non-Sterling fee and this was not declared by them, tried calling them and it is taking me in a loop without reaching anyone, tried the chat and asked me to share my bank statement to confirm the charge fee, and then I was advised that my credit card is the blame who charged and not Expedia. Rubbish excuse, no statement to state at the booking while I have reserved that it was non sterling payment

June 17, 2024
Unprompted review

Review of 111


Rated 1 out of 5 stars

Worse Service in England

I have reported that my daughter suffer from high temperature and they made stay on the waiting call and then spend more time by asking stupid none related questions and I did challenge this and they told me my call is recorded. They don't even have the experience in medical terms. Then they have ask me to be called by a doctor and they called me after 6 hrs and they kept diverted me from one doctor to another. Finally they asked me to see my gp. Such a waste

I urge everyone that please don't waste your time.

I took my hospital and they have been worried as she had a lounge infection and her blood test were infected.

Heart beat was high
Oxygen level is low.

If this 111 service is well educated. They must be able to provide the service. Stop hiring people who has zero knowledge

111 Services: I am not worried and this is truth of your worse service and everyone must know the fact.

March 1, 2024
Unprompted review

Review of Domestic & General - UK


Rated 1 out of 5 stars

Washing Machine never got repaired

Washing Machine never got repaired
I have reported that the door seal is full if mould and leak once the cycle start and I was advised after waiting 3 days and an engineer pop round with no parts that it is not technically a break fix and I have to wait for an additional 5 business days to advise aga8n and then wait for sometime foe an engineer to be booked

This is the second time I book a repair with D&G and I have cancelled my plans and would never come back again to them under no circumstances

November 29, 2023
Unprompted review

Reply from Domestic & General - UK

Hello Fouad,

Thanks for taking the time to leave a review.

I'm sorry to read that you're not happy with the service you received.

If you wish to discuss the matter further please get in touch with us on 0333 000 9799, we'll be more than happy to investigate further and see what support is available.

Alternatively, you can reach us via Facebook or Twitter/X:

- Twitter/X: https://twitter.com/DandG_Global
- Facebook: https://www.facebook.com/DandGGlobal/


Thank you,

Richard.
D&G Team

Review of 1st CENTRAL Insurance


Rated 5 out of 5 stars

Nice experience

November 14, 2023

Reply from 1st CENTRAL Insurance

Hello,

Thank you for your review and for choosing 1st Central this year for your car insurance.

Ashley

Review of British Gas


Rated 1 out of 5 stars

British Gas Service the worse service I have ever been with

I have been recieving an extream bad service from their support as well as their complaint departnment. they were unsupportive and they always hang the call everytime i call them

Tried to reply to this British Gas comments, no chance, please review my account and my cpntact is on British Gas profile to get hold of me. thanks

October 11, 2023
Unprompted review

Reply from British Gas

Hi, I’m so disappointed to read this. If there’s anything we can do to turn this experience around for you, please do let us know over Facebook or Twitter. Pop us a DM with #Trustpilot and we’ll do our best to help. Many thanks, Kam

Review of Banxa

Review of CCTV Outlet


Rated 5 out of 5 stars

Great company

September 19, 2023

Reply from CCTV Outlet

Hi,

Thank you for your kind review, it's very much appreciated.

regards,

CCTV Outlet

Review of CL Medicall Aid Limited


Rated 5 out of 5 stars

User RC8 was a very helpful and patient…

User RC8 was a very helpful and patient person, made me feel very welcomed and assisted me till I was very comfortable with the appointment

July 3, 2023
Unprompted review

Reply from CL Medicall Aid Limited

Thank you for the kind and honest review! We appreciate you taking the time to do this and we are always happy to help.

Review of Exam-Labs


Rated 1 out of 5 stars

Bad Experience

You can't download the PDF documents except for the first page, tried to communicate with the support and attached all the issues that I have faced and requested them to send me the printable edition instead to save time, it takes them approx 24 hr to response to each rely and I feel it is a waste of time, I am asking to claim my money back

March 31, 2023
Unprompted review

Review of CCTV Outlet

Review of Tlscontact


Rated 1 out of 5 stars

TLS in Lebanon and their borders

I have had the booking organised and when my mother in-law were travelling from Syria to lebanon, the lebanies border stated that the TLS did not report to the border that she has an appointment to attend. They did not let her enter the boarder and lost the appointment. Then she has managed to enter after the officer the lebanies border replaced their shift and showed that she has an ID. Up on arrival to the TLS, NO ONE WERE INTRESTED to listen and asked her to pay an additional $180 if she want to apply as she was late. I regret to say nothing is organised and the office was empty, no sympathy I am very disappointed with this.

March 13, 2023
Unprompted review

Reply from Tlscontact

Dear Fouad,
We are sorry to note that you were not satisfied with our services.
We are always interested in receiving feedback to help us improve our customer service, so please do not hesitate to provide more detailed comments so that we can identify what went wrong on our side.
Please kindly lodge a complaint via the help page of your local TLScontact website.
Your TLScontact Team

Review of Hyperoptic Full Fibre Broadband


Rated 1 out of 5 stars

Hyperoptic Not using Pure Fiber, CAT5e which is not I was expected

Since the installation, I was expected to have Fiber Optic deployment and it appears that it was Cat5e to the door and then to a very old Router made by Nokia which does not support Gig Port. my speed was promised 500MB up and down, and I receive 211MB down so far.

Very unsatisfied and unhappy with the outcome. during the day while I am on Netflix, it is buffering every certain time. and more of that,

January 30, 2023
Unprompted review

Reply from Hyperoptic Full Fibre Broadband

We are sorry you feel this way about our service or any disappointment caused.
From our end, we aim to make all data accessible at all times, public, and at your disposal, so the details on how our Fibre infrastructure is made can be found here: https://www.hyperoptic.com/broadband/explained/fibre/
In essence, as we are bringing the fibre cables up to the building or directly into the premise, the connection is considered to be a full fibre one. As no router is capable of a direct connection to a fibre infrastructure, we need to pull a certain amount of copper cables or install media converters that again connect to the router with a copper cable, as an industry standard, allowing you to enjoy both cabled and wireless connection.
Our routers are of the modern age, and all are capable of reaching promised speeds on a cabled connection, given the proper usage.
We would love to go a bit further into the technical issues you are reporting, so we will be sending you a follow-up email to see if there is anything we can do to turn this experience around.

Review of Vape Club


Rated 5 out of 5 stars

Kris was very supportive and help me…

Kris was very supportive and help me with the right product

August 11, 2022

Reply from Vape Club

Thank you so much for your lovely comments!

It is so nice to hear from happy customers, and we really appreciate you taking the time to leave a review on our TrustPilot page. I have forwarded your feedback on to Kris who is thrilled he could be of service.

We look forward to your next order!

Kindest Regards,
Naqiyah

Review of wizzair.com


Rated 1 out of 5 stars

Wizz Airline- not the best

This airline is the worst airline i have used to travel. First of all the pilot was not sufficient enough as when landed the plabe has slammed to the ground and caused the entire passengers Inc myself to get panicked
Also, my return date was today, I woke up 6:00am Spanish time and 06:02 Amanda email has been sent to everyone who are registered to this flight and stated that foe unforeseen reason, this flight is cancelled, I have to purchase another flight and luckily it was the last seat. Our flight was scheduled to depart at 10:45 am. For other passengers who don't check their mail regularly were not made aware

Totally unsatisfied

June 30, 2022
Unprompted review

Review of Slater and Gordon Lawyers


Rated 5 out of 5 stars

Lakhvinder is well recommended

I am amazed with the level of support and profession, I have received the best advise and support from Lakhvinder

June 23, 2022
Unprompted review

Reply from Slater and Gordon Lawyers

Hello Fouad,

Thank you for leaving a 5* review!

We're so happy to read your truly kind feedback for Lakhvinder! We will ensure your review is shared with her and our team, who I'm sure will be pleased to have been able to help!

Best wishes
Katherine Jones
Customer Analyst

Review of Virtual Employee


Rated 1 out of 5 stars

The account manager were rude after decide not go ahead

The account manager were unclear and I have advised them if I was not satisfied with the service then he did not have a clear answer, whereas when I have insisted, then I have been told that no refund will take place. I have asked them cancel the meeting and I was really surprised by the account manager's response as he was rude at my email.

Everyone always read the small font and ask for as much as information and don't let them fake you

March 28, 2022

Review of CCTV Outlet


Rated 5 out of 5 stars

Amazng person who works in there, [George]

I would like to express my professional experience with George, I can advise you that I have never met someone who has very good knowledge and understanding of his job and he is always happy to assist with any problem that I face. I appreciate his support, Welldone George

February 22, 2022
Unprompted review

Review of Community Fibre


Rated 5 out of 5 stars

Greate Customer support

Gladys was supporting me and she was amazing and patient with me and kept troubleshooting till I get the problem solved.
Good technical background and she knows how to resolve the issue within a reasonable time

February 21, 2022
Unprompted review