Kim

United Kingdom

Reviews

Review of Cursed


Rated 5 out of 5 stars

Love these fragrances my favourite has…

Love these fragrances my favourite has to be vampiren veil ❤️

October 10, 2025
Unprompted review

Reply from Cursed

Thank you for your kind words🖤 We hope to have the opportunity to serve you again soon🩸

Review of Canavape®

Review of Houseart


Rated 5 out of 5 stars

Love them. I get them for my daughter who has MH problems

Yes the company takes a while to post but the paint by numbers we got was fine, it looked amazing when we were done. My daughter loved it and it helps her with her mental health being able to paint things that she likes eg personalised ones of bands she likes or music albums covers. Don’t know what everyone is winging about. We would definitely order again and again. They’re a bit pricey but they look amazing when they’re done!

June 21, 2025
Unprompted review

Review of Reakiro


Rated 4 out of 5 stars

I’ve read really good things about…

I’ve read really good things about these. I can’t wait to see if they help with anxiety, pain and sleep.

January 30, 2024
Unprompted review

Reply from Reakiro

Thank you for sharing your thoughts! We appreciate your feedback. Let us know how it goes once you've had a chance to try our products! Your experience is valuable to us🙂

Review of Royal Mail


Rated 1 out of 5 stars

Worse than Hermes were… If I could give zero or minus stars…

If I could give zero or minus stars then I would. The service is shocking. They way they treat their staff is shocking, the disloyalty they have shown staff that have been working for Royal Mail longer than it has been privatised by the corporate ghouls. Give Britain their national service back. Waiting 8 days for a 1st class signed for tracked letter. Everyone on my whole street has been wondering where their post is for the last year… awful awful take over… since it was privatised it has gone down hill.

March 23, 2023
Unprompted review

Review of Marks Electrical


Rated 5 out of 5 stars

On time - good service

On time, polite, took care when handling good. All round happy with the service and am a returning customer.

March 22, 2023
Unprompted review

Reply from Marks Electrical

Thank you for the 5 Star Review! We really appreciate the positive feedback and thank you for taking the time to leave it!

Kind Regards

Marks Electrical Customer Services Team

Review of Pets Corner


Rated 1 out of 5 stars

Was a loyal customer but due to Deans rude and untrue reply I would rather shop elsewhere as hes ignored the real reason of why as a paying customer I was annoyed-ignored me sticking up for his staff

background info, I went into buy stuff for my dog and then popped to the shop next door (20mins I’m total-10mins in pets corner & 10 mins Next door). When I went back to the store to my car I was told I’d been issued a ticket because I wasn’t allowed to leave the store. This is not said on the sign.It says 30minites for customers with proof of purchase.I’ve had a shirty note on my car in a similar situation. And get chased through the store. Normally they just ask if I was a customer but this time I was shown my
Car registration(in red)on
Device saying id been issued a ticket. of course furious being a paying & long term customer.I said I’m not leaving until it’s retracted because i had bought things for my dog 20mins earlier&the ticket was unjustified&unlawful. Because I have encountered hostility as a customer several times before i protested that I wanted it taken off and refused to
Accept an unjustified fine when I’m a customer& had10minutes left. Anyways I spoke things out with the manager&we resolved things. She offered me a dog treat to make up for it & I declined & said as long as the ticket was cancelled then I didn’t need anything for free. It was the principle behind it, I was not trying to get anything free. She explained that it was stressful for customers and staff as they had so many alterations a day. I said that I sympathised and I would write to headoffice to say the situation was out of hand for staff and customers and something else needed to be put in place. Anyways she said sorry and I said sorry. Then I emailed this in to petscorner contact on website.
Comment: I have been totally put off of going to the store in camberley because it gives me so much anxiety. HQ tell staff to manage the parking out back but instead it causes conflict between customers and staff. I’ve had a couple of run ins where I’ve been it to buy food etc for my dog and popped to another shop(within 20mins) . Then I’ve come back to a note on my car or a staff member telling me o can’t pop to other shops despite the sign saying for paying customer for 30minites!! Your customers and staff are suffering here. I avoid the shop as much I a can now and order other bits online from Amazon or similar but occasionally I need to go into the store. I get anxiety before I even go there if I know I need to get stuff from there and another shop. The amount of money the dog food and toys are in there is a lot! I’m not going there because it’s cheap or I’m a cheap person I’m going there because the quality is good! But saying this I had anxiety when I went to your store this week.‘I bought some stuff. Popped to another shop. And then when I came back was chased through the store. It ended on good terms but I could see the staff member was under A LOT of pressure to ensure about parking. And conflicts! I’m on edge, customers are on edge and your staff are being left to deal with furious member of public. There should be an automatic reg screen where you can enter your car registration at the till while you shop and look around and then the 30 mins should start from there. Then your staff won’t be put in the firing line and your customers won’t be constantly angry at your staff and also having anxiety about shipping there due to being chased down or having passive aggressive approaches or even a sign on my windscreen about 6 months ago…

To which the CHAIRMAN named Dean Richmond Replied -Which is totally untrue&also totally ignored what I said about the situations arising between staff&customers. I was making a mutual complaint based on the anxiety it gives me visiting the store&also what the store manager had said. I felt bad for her as I could see she was stressed&said it was all the time & with non customers taking the Mick. I was not one of those-this is what he replied:

Our car park at this site is constantly abused and we need to police it as best we can to ensure it is kept clear for customers to be able to use (as you have been able to do). I do not understand why the situation makes you anxious. If you plan to use our car park to make other shopping trips you only need tell the staff and providing you are not exploiting the situation they will be more than accommodating.

I understand that you gave my Team at the store unnecessary abuse and would therefore suggest that you choose to shop elsewhere if you are unhappy. I do not expect my staff to have to deal with people behaving as you have done.

The store continues to be a wonderful success so it would suggest that our customers are indeed very happy with the service my Team are providing.

Yours sincerely,

Dean Richmond
Group Chairman

Literally never spending a penny at any of their shops again and will look up affiliated and partner company’s and avoid those too.

When I left the store me&the manager were on good terms she apologised profusely&i said I would email about the issue.

Bye pets corner x

October 21, 2022
Unprompted review

Review of Disneyland Paris


Rated 1 out of 5 stars

So after paying £600 for half board for…

So after paying £600 for half board for dinner i booked dinner at plaza gardens and After paying £600 for the half-board I then got to the door and was told to pay an extra €100 because there were characters at the restaurant at this time it was 7:15pm we had waited very long for this timeslot because there were no other restaurant availabilities for that day at all at any of the restaurants. On the app it gave me the choice to book it for dinner but then when I got to the door after mentioning nothing on the app it was demanded that we were not allowed into the restaurant without paying the extra €100. In my opinion this is disgusting because I had paid for half-board and it should not have given me the option to book this when I clicked on half-board as the auction when I was booking the restaurant the two people that I dealt with at the restaurant was Alessandro the manager and  Fausto leonardo… it’s specifically asked me to click which deal I had when I was picking this restaurant and let me book this without any warning that it would cost extra….after checking our magic pass we were told to pay it at the till and at first they told us to pay €210- they were very rude and didn’t have a clue what was going on and told me it wasn’t their fault even though they are part of Disney and their restaurant was bookable through the Disney app and I also selected half-board on the app when booking the restaurant. I just thought I would warn other parents who might have saved up everything they had for the last year or 2 to bring their kids to Disney that when they get to the door they’re going to be asking more money on top of what they’ve already paid for without being warned with no notice after waiting for ages in a queue to be served at the front door. Like their prices aren’t bad enough as it is… 

July 13, 2022
Unprompted review

Review of Formula One Autocentres

Review of MagicBreaks


Rated 4 out of 5 stars

our third holiday…

We are due to go on our third holiday three magic breaks in a month or so. We had a lot more extras thrown in for the price the last two times. I have noticed that the price has gone up and up and quite a bit each time. This year there was no half-board included no Eurotunnel no fast pass and I think there was other stuff missing. The lady I dealt with through magic breaks was named Dawn she was a lovely lady and she has helped us a lot to fill out paying off and booking our holiday. The thing I like about magic breaks of the fact that you can pay it off gradually so, that you can afford it more easily and break it up over a longer period of time. We always have great fun when we go to Disney we always stay at the Davy crocket ranch which is really nice. We always opt for the half-board which includes breakfast and lunch or dinner. We usually pack breakfast and dinner and then pack sandwiches for lunch or use the vouchers that are supplied to get cheaper deals for us all to eat. It is a very expensive holiday for our household as we do not have a lot of money but we love the magical time that we have with our children. When they grow up I hope they have fond memories of all the things we did at Disney and can share their love for it with their own children one day too.

May 12, 2022
Unprompted review

Reply from MagicBreaks

Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that you and your family have the most magical time when visiting Disneyland Paris, and to know just how useful our flexible payment options have been.

Unfortunately, Disney have yet to release any details as to whether we can expect offers in regards to their meal plans to return. However, we will be sure to update out website and social channels should this change.

Please do let us know if you have any further questions in the meantime, we are always happy to help.

Kind regards,
Christina

Review of Solaris Japan


Rated 1 out of 5 stars

Why has this company got good reviews? It is a terrible company-the reviews must be fake …

Really confused as to why this company has such a high rating. I made an order for my son for a figurine which totalled at £250 including shipping with import tax to be paid on arrival to the UK. That is a lot of money for one little figurine. My son is autistic and this is something he has been working hard for. I asked them when my item was going to be shipped and they told me that the method I had selected was a suspended Courier service due to the war in Russia and Ukraine. So I said what about if I cancel the order because I can’t afford to pay more for shipping on top of what I have already paid and they told me that if I cancelled the order due to the fact that they had given me the option to book with a suspended courier without any prior warning, that they would automatically deduct a 15% restocking fee—they eventually said they would waiver this as a one off as I was. New customer- how kind! Because I paid via direct debit I can just contact my bank and tell them that this company is being deceitful and claim my money back in its full amount. This is what I will be doing if they do not stop being so deceitful. this company claims that I was shown a warning next to the shipping method when I paid originally. But I have screenshots to show that this is not true. No such information is displayed when you are paying or selecting your courier methods (as it is shown now) I paid for the faster shipping and then was told that my item wasn’t going to be shipped for a very long time because of the war and that I was given a warning at checkout. Which I was not – I was not given any warning at all! Now they are apparently asking a different Currier for a quote to deliver this parcel to my house. I do not see why I should have to pay so much more they must be Gaining from this somehow and therefore this is what leads me to be really confused as to why they have such high ratings? Surely I’m not the only one they have just done this too. They then sent me a table showing all the different couriers And which ones we are currently Suspended but this information is not displayed at check out. If it was displayed at check out I don’t think that anyone in their right mind would choose a suspended shipping service. Why would anyone in their right mind choose a shipping service which is suspended? Why would anyone want to pay for something so expensive I need to wait for an unlimited amount of time with no expectancy of finishing any time soon. This company should be ashamed of themselves they’re trying to scam their customers and it’s disgusting do not shop with them and the other reviews must be fake or paid for



I’m reply to their reply… I said I wanted to cancel it if they could not offer me the shipping I had paid for as it was not listed as a suspended service when I made the order. When I revived my refund from the company it was minus £24 than the original amount because of the exchange rate. This company has no BANNED me from their website for writing this review-saying it’s a false review- because of the fact that I made an order for my son and when they said I could have my money back said that it would be minus 15% of my money. So when they had said that I said that I wanted then to refund all of it or I would claim it back via my banks payment protection guarantee scheme under the ground of “non receipt of services” as is my consumer rights in the U.K. they then issued me a refund minus £24 which I had to get me bank to help me get back and banned me for leaving a bad review and saying that i wanted all my rightful money back because I did not want to pay extra for shipping after already paid for it all. I stand by my original review and this second added part. I would steer clear of them!! If you live in Europe or U.K. then avoid!!!!

Also why would anyone screen shot the process of them writing in their address for shipping and selection of shipping method. That would be very unusual! I sent screenshots of all of the other parts of the transactions including the page before I clicked “pay” and the screen after I clicked pay. This company is unreasonable to their customers and have a vindictive side towards anyone who has a problem with their services. They also ban people for rightly wanting their money back if there is an issue! I said I would go to my bank to claim the money back for the UNSHIPPED/UNDISPATCHED item and they told me I was banned for threatening them lol why would anyone not want their money back in these circumstances. GROW UP SOLARIS!! And good luck!

April 12, 2022
Unprompted review

Reply from Solaris Japan

Hi Kim,

There are some significant inaccuracies in your review that we need to address.

The most important is that we offered you a full refund when you asked about cancelling. However, you asked for a private courier quote so you could consider your options.

After you received this quote, you still did not request a cancellation; instead, you wrote this review and an email insisting we cover the change in price to switch your order's shipping method to private courier.

We do take your claim of the shipping suspension warnings not appearing seriously, but haven't received the screenshots you've mentioned showing this. As of now, we've only received screenshots of your receipt and not of the checkout where these warnings would appear.

Please do get back to us with these so our team can review this – we would also appreciate if you could revise your review regarding the incorrect claim of a fee being applied to your order.

Review of Bathroom Mountain

Review of Snapfish.co.uk

Review of UberEATS


Rated 1 out of 5 stars

Aweful worst company ever!! No morals!

Aweful. I would never ever spend another penny with Uber eats even if I was starving to death and my whole family‘s life depended on it. We made an order and waited for over an hour then we called the delivery driver who told us that the restaurant was overwhelmed and they were turning delivery drivers away. When it was nearly at the two hour mark he then told us on the phone that he had waited long enough and he was not going to wait outside the restaurant any longer I’m sorry he then marked the delivery through as delivered. He told us to sort it out through by Customer Services. The Customer Services said that the driver had waited at our front door for 78 minutes. How anyone with even a low IQIQ could We made an order and waited for over an hour then we called the delivery driver who told us that the restaurant was overwhelmed and they were turning delivery drivers away. When it was nearly at the two hour mark he then told us on the phone that he had waited long enough and he was not going to wait outside the restaurant any longer I’m sorry he then marked the delivery through as delivered. He told us to sort it out through by Customer Services. The customer services said that the driver had waited at our front door for 78 minutes.

How anyone with even a low IQ could believe that someone would wait at a doorstep for 78 minutes is beyond me.

We did not get off food and the tracker showed that the driver was nowhere near our house before any of the 78 minutes that he claimed to be.

Uber repeatedly refused to give me my money back until I contacted Facebook social media. Facebook UberEATS then refunded my money to me and at the same time the help on the Uber eats app put my account into debt. Not that I wanted to order from them ever again anyway but the cheek of it unreal. They refused to remove the debt from my account and told me I need to pay it back to them even though Facebook UberEATS had admitted there was a breach of driver contract and that they were sorry. The help in the app then decided to completely ignore me and completely ignore any of my requests to remove the unlawful debt from my Uber eats account.

The whole Customer Services system is rigged against customers and they do not deserve a penny from anyone if they cannot treat them with the same respect that they would expect for themselves. I would expect better manners and morals from my children let alone a Multibillion pound company. To say that they discussed me is not a strong enough description. I hope that this makes anyone think twice before ordering from Uber eats. If the driver decides to be deceitful and pretend to deliver your order they will take the driver side and keep your money and refused to give it back to you then at the end of the email they will have the absolute cheek to wish that your next experience with Uber Eats will go well. This is not a one off this has happened to a few people that I personally know and through googling there are many others.

The company has zero integrity, zero customer appreciation and do not care if they put their customers out of pocket for the criminal behaviour of the drivers. Uber eats cares about is taking your money and keeping things going. There is no real way to complain to Uber eats the only way is through the app and they do not give a hoot. Order from Uber eats at your own risk as you are not going to receive any help if things go wrong.

January 6, 2022
Unprompted review

Review of TopCashback

Review of Evri


Rated 1 out of 5 stars

Worst delivery service ever!!!!! X1000000000 0% NO STARS!!

Terrible, worst delivery service ever! I’ve had about 20 deliveries from them, through orders I’ve made online (I’m a prolific online shopper) literally had trouble and stress with 70% of my orders. How are they still in business?! Teach your drivers not to steal and to read numbers and words properly.my most recent parcel was “signed for by ‘HT’” who is Ht because it’s not me and I still haven’t got my parcel. Please do not ever use them, unless you enjoy being permanently disappointed in life.

April 22, 2020
Unprompted review

Review of Wowcher


Rated 2 out of 5 stars

RUBBISH

Pretty rubbish. The prices are obviously not even reduced! They just inflate them for show. The items I’ve ordered have not turned up on time. And the customer services is rubbish and they are rude on facebook and also very IGNORANT. The orders I had delivered are rubbish one of them doesn’t even fit together. They advertised a valentines gift that wasn’t due to be delivered until 6 days AFTER VALENTINES DAY!! AND THEN IN THE END IT SOSNT GET DELIVERED UNTIL 8 days after that! AVOID AVOID AVOID!! Unless u like waiting, crappy goods and ignorant customer services.

February 29, 2020
Unprompted review

Reply from Wowcher

Good afternoon Kim,

I am sorry to read your complaint. As you have not left a valid reference number, I am una-ble to trace your account in order to help you. If you wish to and so that we can assist you, please get in touch with customer service using any of the methods found here: http://www.wowcher.co.uk/contact.html and a member of the team will be happy to help.

Kind regards,
Benn.

Review of The Nursery Store


Rated 5 out of 5 stars

Fast delivery

Fast delivery! I like that, nice car seat as well. I hope it will keep my baby girl safe. Thanks

February 14, 2020

Review of ParentPay


Rated 5 out of 5 stars

Great app for making payments

Great app for making payments to the school with ease. Only wish that there was an option to pay less than £10 as a minimum. Other than that I can’t fault it.

May 31, 2019
Unprompted review

Review of Boost


Rated 4 out of 5 stars

Okay

It’s nice to be able to top up on the app but the prices and standing say charges go up and up and up I’m going to swap soon

March 10, 2019
Unprompted review