DI

disappointed

Canada

Reviews

Review of The Home Depot


Rated 1 out of 5 stars

Product never arrived

We ordered a sink on line and were given 3 different delivery dates. We were never called and we ended up at the Tuscany store on June 10 when we were told that the sink arrived in Calgary broken. It was returned to the supplier but we were never contacted to be advised that the item wasn't coming, no further sink was ordered to replace the one we were waiting for. We are very disappointed.

June 10, 2025
Unprompted review

Review of HelloFresh Canada


Rated 3 out of 5 stars

The veggies don't stay fresh

The veggies don't stay fresh. The packages are not staying out of the sun and are warm when brought in the house with blood leaking from the box. This has happened twice.

March 2, 2023

Reply from HelloFresh Canada

Hello there! Thank you for the feedback as it helps us improve our service. We're sorry to hear that you received ingredients of less than desirable quality. That is definitely not our standard! If you haven't already, please call us at 1-855-272-7002, use our chat function on the website, or send a DM to any of our social channels so our customer care team can look into this for you right away and make things right!

Review of Topvintage


Rated 3 out of 5 stars

Item is beautiful but the package was…

Item is beautiful but the package was very damaged due to very thin cardboard. i was concerned that the item was going to he ruined. It wasn't but it really was bad.

February 23, 2019

Reply from Topvintage

Dear Dissappointed, good thing your Pumps were not damaged during transport. Please excuse the fact that the parcel itself did not quite survive it's long journey. In case of any damages due to transport, you are always welcome to contact our customer service directly. We are just a mail or call away to solve any problem regarding your shipment.

Kindest regards,
Sylvia
Customer Service