Colin Nixson

I ordered the skip on Sunday, it arrived next day. On Tuesday I asked for early removal and it was collected on Wednesday. I've used PSH several times over the years and they are always brilliant. Price is competitive and drivers are always sensible and careful about how and where they place the skip. Always a first class service. Thank you.

I haven't even got to the airport yet, and things go from bad to worse. I foolishly assumed, being a 'flagship' airline, that the service from Air India would be good. Having booked to travel premium economy from UK to Thailand via Delhi, it was a matter of a few days before the itinerary was changed. A longer layover in Delhi meant I had to change my travel plans when I reach Thailand. Now I have been informed that the second part of the journey, from Delhi to Bangkok, has been downgraded to economy. I booked premium economy because I want the extra space to help my health on this long flight. I have been given no explanation, no refund for the downgrade and it is impossible to speak to a person via the, (laughingly), named helplines or customer service. I have been flying to Thailand for 20 years, with various carriers, and I have never experienced such appalling service.

Website very quick and easy to use. Excellent range of 'in stock' items. Prices very competitive for the item I wanted. Delivery very quick. All round good experience.

Open early for much needed collection on a Sunday morning. Had what I needed to solve a really irritating problem and finish a job. Staff very quick and helpful, as always.

in spite of all the hype about using public transport, I can see why people stick to their cars. The website doesn't seem to offer any, (what I would call), reasonably priced journeys, although prices are no worse than any other site. It's not the clearest website to use either, especially when you're not used to using it. Using my car to do this journey would cost me a third of the rail tickets, (even with parking charges), and the time wouldn't be much different. It would also be more convenient. I know this because I have done it several times before. Unfortunately, on this occasion, I can't take my car. Best I can say, it's satisfactory. I wonder how bad the actual journey is going to be.

Only a small order but ready on click and collect very quickly. Broadland Gate branch staff are always friendly, helpful and efficient.

Men who delivered were well within the time slot and phoned to let me know when they would arrive. Very quick and efficient getting the new one off the van and the old one on. Would have given 5 stars if they had just helped me lift it through the door into the kitchen, but overall a good job from Panther.

Needed to buy a car very quickly. This was extremely quick and a very detailed report. Will definitely use in future and would recommend to anyone.

Have used CEF before. They are always amazingly quick to dispatch orders, no matter how small. They also have good stocks and their prices are reasonable.

On time and Marius delivered to safe place as per instructions. Just happened I was at home today, so I actually met him. (Marius is an excellent courier who has delivered here several times, so pat on the back to him). Thanks.

Should have been ready for use. Had to spend hours getting it set up. I'm very competent in all kinds of IT, as it's part of my work, but this was a nightmare.

Based on this experience, Parts Centre are first class and I can't fault them. I found the washing machine drain pump that I needed, very easily, on their website. They had the item in stock, at a very reasonable price. I placed the order on Boxing Day, (26th) Dec), and it arrived on 28th, which means they dispatched it as soon as they reopened on 27th Dec. They used DPD 24 hour to make sure it got here quickly. I fitted the pump within an hour of it arriving and everything worked perfectly.

Usual Skyscanner achievements which have kept me coming back for years. Quick, simple and straightforward. I've looked at others, but none are as simple and quick. Get the journey, pay the money, get the ticket. Done and dusted. It's a shame all websites are not as simple and efficient. Thank you, Skyscanner.

Attempting to book on line was the usual disaster. There is always something on TourRadar's website that throws up a problem, as I noticed last year. However, having got through on the phone after about 10 minutes of listening to the usual baloney, I actually spoke to a very polite, helpful and kind Canadian lady who resolved my problems. This would have been a 5 star review if it had worked properly in the first place, but would have been one star if not for the aforementioned Canadian lady. Thank you.

Product has been brilliant up till now. Having called for support when something has gone wrong, the support has been equally good. Hopefully the problem will now be resolved.

Cladding provided a good price, decent quality product, were helpful with regards to a delivery which arrived on time. Those are all the qualities I need in a supplier.

Good online booking system, helpful people on the phone, rapid service and good driver. All round excellent experience again. Well done and thank you.

Website is very good and easy to use. Prices are very reasonable. Delivery came on correct day with communication from the driver beforehand. Driver made sure everything was left tidy and checked the delivery before leaving. Good service from start to finish. Thank you.

Work was started promptly, (I was early arriving and they were able to start before the booked appointment time). Price was good, staff were friendly, helpful and efficient. Waiting area and bathroom was comfortable, clean and tidy. Great job, thank you.

Ordering was easy, price was very reasonable. Arrangements for delivery were quick and well organised. Delivery arrived on the stated day, within the stated time slot. Delivery driver was friendly, helpful and efficient. All round excellent experience.