Nathan Elston

South Africa

Reviews

Review of SMTP


Rated 2 out of 5 stars

No replies - no sending

No replies, none of my emails are sending in the last 12 hours from all domains, WP SMTP plugin tests on all sites are not sending. Support not available.

February 13, 2025
Unprompted review

Review of Kinsta


Rated 5 out of 5 stars

Can we talk about Dean?

Hey team, can we talk about Dean? He’s hands-down my favorite support tech at Kinsta. His chat logs are packed with useful insights, and they could really help train the rest of the team. Let's make sure he gets the raise he deserves!

February 12, 2025
Unprompted review

Reply from Kinsta

Hello Nathan,
We're always happy to talk about Dean! In fact, happy to talk about any of our Support Engineers! 😊
So glad you've had such a wonderful support experience and that Dean has been so helpful.
Thank you so much for your kind words! 🫶

Review of 20i - Web Hosting

Review of Envato


Rated 1 out of 5 stars

Locked Out Account

I have made many requests to have my account unlocked. I have paid for all my plugins in full, no disputes and I have had an account for about 6-7 years without a problem.

Now I have been locked out my account and I have lost all my purchases because you they wont assist me. This is the worst online experience I've ever had from a company their size. This has changed how I feel about Envato and I wish their hard working authors would know that you treat "their customers" in such an unprofessional manner.

At this point I don't feel heard or in anyway a concern that I as a customer can't purchase more items on Envato. Over 10 Days to click a button

June 6, 2020
Unprompted review

Review of SharkHosting


Rated 5 out of 5 stars

Brilliant Host & Exceptional Support

I must say that the team at Sharkhosting.co.uk are extremely helpful, professional and knowledgable - excellent pricing, 24/7 live chat and incredible support response times. I wish the team only the best and wish to stay a loyal customer for many years to come.

Congratulations Chris!

February 20, 2019
Unprompted review

Reply from SharkHosting

Our support guy Chris would like to personally welcome you to us and is glad he was able to help with your support needs in moving to us.