LF

Lynn F

United Kingdom

Reviews

Review of matt & nat


Rated 5 out of 5 stars

Beautiful bag

Great selection of vegan, ethical bags. Lots of colours and styles. Love the crossbody bag I purchased in a beautiful rose colour.

August 3, 2022

Review of Northumbria Health

Review of Great British Products

Review of Petshop.co.uk


Rated 5 out of 5 stars

Great selection & always efficient…n

Great selection & always efficient service. I ask for plastic free packaging & they usually send my order in cardboard box. Perhaps this is something the company could do as standard to help the environment.

March 23, 2022
Unprompted review

Review of Baukjen


Rated 5 out of 5 stars

Great service

Great service. Eco friendly packaging which is excellent.

February 26, 2022

Reply from Baukjen

Hi Lynn,

Thank you for taking the time to send us your feedback. We are delighted to hear how happy you are with the service you received from us. We consider our environmental responsibility to be just as important as the quality of our clothing so we really do appreciate your kind words. Thank you so much for choosing to shop with us.

Kind Regards
Dominic

Review of World of Books

Review of Willow and Hall


Rated 5 out of 5 stars

Really high quality furniture

Really high quality furniture. British made and excellent service.

Bought the sofa bed and the mattress is so comfy. Wide range of fabrics to chose from. Very hard wearing over the years I’ve had it and still looks amazing.

January 28, 2022
Unprompted review

Reply from Willow and Hall

Good Afternoon Lynn,

Thank you for taking the time to leave this review and for your kind words regarding the sofa bed, please feel free to contact us if you have any further questions.

Kind Regards
Jake

Review of Spice Kitchen

Review of Turtle Doves

Review of Veo.

Review of Great British Products

Review of Hampstead Tea

Review of Turtle Doves

Review of Petshop.co.uk

Review of Fleecedogharnesses


Rated 5 out of 5 stars

Highly recommend

Delighted with this made to measure dog harness & matching lead. Fleece makes it very soft and comfortable for our pup. Room for growth too.

August 30, 2021
Unprompted review

Reply from Fleecedogharnesses

Hello Lynn, glad you and your pup are happy. Many thanks for leaving feedback.
Best Regards Joanne

Review of VetShop.co.uk

Review of Travfurler - Travel Pet Shop

Review of World of Books

Review of The British Wine Cellar


Rated 4 out of 5 stars

Great to try a selection of British…

Great to try a selection of British wines. All were excellent. I would order again if they were packaged 100% cardboard. The use of plastic was disappointing from an environmental viewpoint.

June 8, 2021

Reply from The British Wine Cellar

Thank you for your order and your review. We thoroughly transit-trialled lots of protective packaging options and whilst large orders of 12 bottles can be packed only in cardboard (as couriers handle them differently due to the size and weight of the box), we found that the plastic option protected orders of all sizes far better from breakages in transit. We carefully considered our options and chose to deliver in air sacks - we don't want our customers to be forced to buy 12 bottles at a time, and we know that the environmental footprint of having to send wines out multiple times because they're breaking in transit is higher than only sending them out once, albeit in plastic-based packaging.
We are continuing to explore options to reduce our environmental footprint overall - after all, buying English & Welsh wines is so much better for the environment than buying foreign wines!
We appreciate the feedback and we look forward to welcoming you back to The British Wine Cellar again soon!

Review of Willow and Hall


Rated 5 out of 5 stars

Delighted with our sofa bed

Delighted with our sofa bed. High quality and a great range of fabrics to chose from. Excellent service too.

April 24, 2021
Unprompted review

Reply from Willow and Hall

Good afternoon Lynn,

Thank you for taking the time to write this lovely review.

I am very happy to hear you are enjoying your high quality sofa bed. I am also delighted to hear that you found our customer service excellent as we are always happy to help our customers.

If you ever have any questions about your sofa bed or wanting to place a new order please do not hesitate to contact us we are always happy to help. Our call lines are open Monday to Friday from 9am to 1pm on 0208 939 3800 or you can send us an email to either sales@willowandhall.co.uk or aftercare@willowandhall.co.uk

Kind regards,
Milly