Alison Jayne

Prompt and on time. Polite and efficient.

Very good. Exellent service.

Nice clean feeling.

Received my order yesterday and it was well packed.
I tried one of the perfumed snapbars today, oh my, what a beautiful scent. Far superior to other well known brands. The perfume lasts and lasts, even though the melt warmer has now been switched off, but it is not overpowering
What lovely enticing scents coming from my Advent Calendar. But I am being good and not opening them until the appropriate time! Thank you for the treat enclosed with my order. I shall be ordering more.

Mmm mmm. Chocolate!

Good software and fairly easy for a techno numpty like me to use. I have been using this since 2013.

However, I find online support to be very difficult to navigate and once when I used live online support, the adviser was quite terse and unfriendly, making me feel exceptionally stupid.

Poor customer service. Can't be bothered to leave them a review if they can't be bothered to contact me after I made a complaint.

Update :- I contacted you by phone which you say you have no record of! There is little point in continuing this conversation.

Prompt delivery of my Velvetiser. And so delicious, I shall have to ration myself!

Why have I not had this for so many years?!

Well worth the wait for a custom made car crate.

Very pleased with it and I know my dog is safe whilst in the car.

Great Delivery service, however the products I bought were cheap and shoddy. I bought a squeaky plush toy for my dog. The seam split within 5 minutes of the dog just holding it in her mouth,
I also bought a birdtable. Oh dear, What a mistake. the wood split as I was screwing it together to assemble it. The actual feeding platform would not screw into the base properly and the whole thing looks a mess. I doubt if a sparrow could sit on it without the whole thing collapsing.
This is only the second time I have bought products from the Range and I will steer clear of the place in future.
The first time I bought something from there that too fell apart after a couple of days and I gave the company the benefit of the doubt. But not again. Save your money folks and shop elsewhere for a bargain. The Range is not the place for value for money.

Avoid them like the plague!

Driver went the "extra mile" delivering my parcel as the address was incomplete.

Very well done and thank you.

We have had a British Gas Home Care contract for years, but it seems that means nothing to British Gas, who only want your money but don't want to fulfil the promises seen on both their website and the adverts.

We had a problem with the boiler beginning of December. Trying to get an engineer was a nightmare, eventually the only way to get one was by raising a complaint. However, we now have a leak and the only available appointment was in 3 weeks time!! How does that work? Does this mean we will be swimming by the time an engineer comes?

In response to the complaint I raised, we had a response yesterday nearly 2 months after the complaint had been raised. Not very good customer care - which is part of their advertising campaign.

Advice to any customers out there. Don't bother to try and telephone for anything. You will grow weary of pressing buttons and trying to get through to someone who actually cares. I have a whole host of other complaints which I will not bore people with.

The upshot of all this is that I will be cancelling my Home Care contract once the leak and other matters are resolved. I shall take up an offer with a rival company which has great reviews.

British Gas you should be ashamed of yourselves you take money from customers yet offer nothing in return.

Item was securely packaged and delivered to us promptly.

A pleasure to do business with this company

Absolutely delicious products.

Speedy delivery and well packed.

Will be buying more

Dispatch and delivery was very speedy.

I dont know what the flowers are like cos they haven't been planted yet as they are a gift.

As always on time when they say. Polite and courteous and friendly.

The Best delivery company I have dealt with

Speedy delivery and well packed, however poor communication with me over the fact that there is a delay in delivering an item I had ordered.

I have emailed the company and I am still awaiting a reply/explanation or even a delivery of the missing item.

Great company, easy to deal with and very competent.
Materials and friendly workforce arrived on site when they said they would.
They went the extra mile dealing with any issues I may have had.
Good competitive price and a fabulous end result. I no longer have a "thing" tacked onto the side of the house which was too hot in the summer and too cold in the winter.
I now have an extra comfy room.
I am very pleased.

all the samples I ordered smell wonderful. I can't make up mu mind which one I prefer, so I may just have to have all of them!