t.h.

Hello,

Thank you for taking the time to share your review and feedback with us!

At DUSK, we deeply value your custom and feedback, as they help us continually improve our services. We're sorry to see that we didn't quite meet your expectations for a 5-star experience this time.

Whilst we are glad to see that you are pleased with the order and this was delivered within our standard timeframe of 3-5 working days, we would like to sincerely apologise for any disappointment caused in the matter.

Rest assured that your valuable feedback has been shared with the relevant team. We're committed to striving for a 5-star experience for you next time!

Love from,
DUSK Resolution Team

Many thanks for your great review and rating. Many thanks, Ben

Thank you for the positive feedback! It means a lot to us.

Hello,

Thank you for taking the time to leave us a Trustpilot review. We really appreciate your feedback. Please let us know if you require any further assistance.

Kind regards,

The Nextbase Reviews Team

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Thank you for your positive feedback! We're glad you found our ordering process straightforward and our prices competitive. We strive to provide our customers with a simple and affordable shopping experience.

Have a great day!

Beth - OnBuy Trustpilot Team

Thank you for your feedback.
I am glad that we were able to help with your pet’s needs.
I am sorry that your order arrived later than expected.
Your continued support is always appreciated.
Kind regards
Sorcha