SH

Sandra H

United Kingdom

Reviews

Review of Petlog


Rated 5 out of 5 stars

Today I realised that my dogs were…

Today I realised that my dogs were registered in my late husband’s name and not mine. I spoke with Kay at Petlog she was extremely friendly and helpful (a credit to the Petlog team) and we resolved this issue quickly.

September 25, 2025
Unprompted review

Reply from Petlog

Thank you for your feedback. We are very pleased to read that you are happy with the service received from Petlog. Our staff work diligently and pride themselves on providing excellent service to all customers.

Review of GreenGreen Store


Rated 4 out of 5 stars

The computer seams perfect

The computer seams amazing!!!!
But it wasn’t so easy to set up…
I am computer phobic, but first got my niece to set up and failed but my brother in law sorted it out…..
Better simple instructions are needed I think… but a lovely reconditioned computer for my son to do Solidworks CAD for his collage course.
Perfect for what we needed!!

February 26, 2025

Reply from GreenGreen Store

Hi Sandra,

Thank you for your order and feedback. We're pleased that the computer is in good cosmetic condition and that your brother-in-law was able to set it up for your son's course.​

We apologise for the setup issues you encountered and appreciate your suggestion for simpler instructions. Our printed documentation typically includes the order invoice, safety warnings, and an order note (which includes quick start notes and customer service contact information).​

While this is the first instance we've heard about an issue with this order, we're confident in our ability to assist had we heard in the first instance (we're glad to hear that it is running now).

Where needed, our customers can reach us at contact@greengreenstore.co.uk or by phone during office hours. Additionally, we maintain basic support articles on our blog, which some customers find helpful.​ We're here to assist if needed.

Best regards,
GreenGreenStore Team

Review of Emma Sleep UK


Rated 4 out of 5 stars

Poor Emma Sleep UK communication

I ordered a mattress and protector on the 28th of March and was told the delivery dates were between the 1st of April to the 4th of April. (There is a notice they are busy but how does that help customers) There is no updates for me other than it has been processed. No dispatched or delivery…
Yesterday I contacted them via the website and was told someone would contact me via email but nothing….very poor

Edit
Since posting my initial review the Emma team have been really good at updating me. The mattress is a lovey and the delivery was great. A timely response to my first inquiry would have made my experience so much better.

April 7, 2024
Unprompted review

Reply from Emma Sleep UK

Dear Sandra,

We want to express our deepest regret for the delay in shipping your order. The delay has been caused by factors not under our control; however, we take full responsibility for the delay. This incident has been noted and the necessary measures have been taken to ensure such incidents are not repeated.

We value your feedback, please accept our apologies.

Can I please get your complete name, order number, and email address so that I can investigate this issue for you?

Yours sincerely,
The Emma UK Team

Review of Toolstation


Rated 5 out of 5 stars

Recent orders

I have recently ordered a couple of items from toolstation. The text to stay the item was ready was prompt and the items were perfect. Lovely friendly staff too.

January 21, 2024

Reply from Toolstation

Thank you for the review. I am pleased to hear you had a great experience with ourselves and I will ensure your feedback is passed on to the relevant person. We always love to hear from a happy customer. Kind regards, Alysha

Review of Itvx


Rated 1 out of 5 stars

This app is shocking

This app is shocking.
After watching ITV X as soon adds watched you need re login and search program again as you get a black screen….
Now remotes x3 don’t work with your channel broken trying to use them….
You need to make sure after adds the programme continues… as a basic…
The worst service ever…
So disappointed I watched itv as kid and it was great

August 8, 2023
Unprompted review

Review of RAW DENIM // OUTLET


Rated 5 out of 5 stars

Reply from RAW DENIM // OUTLET

Hi,

Thanks for the incredible review, we're so glad to hear that you are happy with our product & service ! We look forward to serving you again soon.

Kind Regards,

RD

Review of Ikea


Rated 1 out of 5 stars

I visited the Wembley shop one week ago…

I visited the Wembley shop one week ago at the checkout I was told there had been a glitch and I had to pay again. The following day when I looked at my bank statement I had been charged twice for my items.
I contacted customers services that day and the informed me it could take up to 14 days for the money to be returned to me.
I called again today to see how this was progressing and it was not live on their system which has only now been done therefore could take up to 14 days from today to be resolved.
This is very poor service from IKEA as they are at fault and have clearly double charged me for my items.

February 20, 2023
Unprompted review

Review of Blinds Direct

Review of Loop Mobile


Rated 5 out of 5 stars

Highly recommend this company

Ordered an Apple Watch series 6, condition good.
Prompt delivery with accurate tracking and at a great price.
The item was in excellent condition with no visible scratches (much better than I expected) and it came with the necessary accessories such as a Watch strap, charger etc.
The Watch appears to be working well and I am very pleased with my purchase.
On my experience of using this company I would definitely buy again from them and recommend them to others.

March 28, 2022

Review of PANDORA UK

Review of The Jewel Hut


Rated 5 out of 5 stars

Pandora Charm bracket

I bought a Pandora bracelet for a xmas present during the Black Friday deal. Jewel Hut delivered very quickly with beautiful box and Pandora bag. A bracket bought through the Pandora website at the same time was slower to deliver with a plain box and no Pandora bag. I would definately use and recommend this site.

December 19, 2020

Review of Royal Mail


Rated 2 out of 5 stars

Use to think RM good

Use to think RM good.
However, when it goes wrong the Tracking assistant does not appear to work... “please select one of the options” the only answer but no options given.
Very disappointed in their system. Instead of their promise of my delivery that day it was sent to Basingstoke RM centre and no follow up on tracking system.
I have not a clue when my goods are going to arrive. I am currently working and need this info and have found other postal deliverers much much better during this difficult time.
I currently I will not order products delivered by RM.

May 12, 2020
Unprompted review