Loop Mobile Reviews 2,361

Brilliant condition phone. Usual great service. Slight concern that the battery runs down a bit quicker than my old phone ( bought from you ) . That’s not a complaint just an observation. Probably got... See more

Unfortunately, the Apple watch bought for my wife’s birthday would not charge which was disappointing. However, the refund and return of the watch was without hassle. I guess we were just unlucky.

I have purchase two devices from Loop Mobile, the first was a near perfect iPhone 12 Pro which arrived quickly in very good condition and has been working faultlessly. Based on this good experie... See more

There was a tiny fault with the original watch (the ecg didn’t work) so they exchanged it. The replacement arrived 24hrs after the original got back to them. All tracked and at their expense. Fantasti... See more

Excellent company! Having bought an iPhone 14 Pro from another supplier, which didn’t work and had to be returned, I decided to give Loop Mobile a try. Absolutely brilliant. Loads of choice and took o... See more

I purchased an iPhone 12 Pro Max from Loop Mobile earlier this year. After some months of use, the phone started showing overheating issues during charging, and later it eventually stopp... See more

Product was ok however any attempt to contact them for the requested VAT invoice is not responded to. The phone no just states no one is available, later. The chat goes nowhere, you get an email wh... See more

I ordered a refurbished Apple Watch Series 6, and it arrived the next working day. It’s in absolutely perfect condition, including a brand new strap. The only minor negatives are that the aftermarket... See more

I ordered an Apple Watch Series 7,it was advertised as excellent condition. I still expected the odd mark here or there but it was in pristine condition it looked brand new. The delivery was sooner th... See more

The battery health was disappointing but they did give me a little money back which was I was quite happy about. But after 3 weeks of use, I realised they had re-wrapped the casing and it was starting... See more

It was a pleasure to do business with Loop Mobile. Very professional. My original choice was not available and they offered me an upgrade for the inconvenience. Delivery still only took four days. W... See more

Early days yet, but very pleased with our Dyson air purifier and fan so far. Major saving and nice to know that allergens. Are being eliminated from my home! All good thank you Loop!

Would highly recommend Loop Mobile - it was so easy - and so quick ... i even ordered using wrong payment type and they very quickly cancelled / refunded and let me order again - superb service

Excellent service. Please with watches. One watch had white straps which was dirty. Which cleaned like new. Which could have been done before sending. That’s was my only negative point. All fantasic o... See more

Looks great on the outside. Alarm always goes off at a different time set and when connected to Bluetooth doesn't always work or find the connection your looking for.

Website was really easy to use with filters to fit the make and model of phone you are looking for and price range. Once I had decided and placed my order, it arrived the next day with comms to advi... See more

Product was sealed and genuine so no complaints there. However, the customer service was what sets Loop Mobile aside. Excellent in relation to a return.

The case arrived unopened as advertised but it was the wrong size. I must have made a mistake. Thankfully not an expensive one.

I purchased a “fair” condition watch and it came within 3 days. I am extremely happy with it. Would recommend purchasing from loop!

This should have been a 5 star rating as I have bought refurbished before at Loop-Mobile however this time was an unhappy time wasting experience. The iPhone 13 was immaculate, but I b... See more

Phone was sent with a non approved battery. Sent back and they were unable to give me any option of an alternative. Not ideal service really.

Did everything they said watch is fabulous but strap was awful so I bought a leather strap ,would use this company again.

Very good watch but didn’t get the colour I ask for and I emailed and they declined to receive the message from me.

The quality! The item I received had so many issues, the claim that all items sold pass many tests is definitely not true.

i have not seen such incredible after sales service in my life .. exceptional.. and the product was very good value foe money

Arrived quickly and in great condition for a refurb, I would definitely use again Thankyou

I cancelled an order last Thursday morning and was told I would get a full refund. It is now Monday afternoon and I still do not have my refund. They are not replying to my email and I can’t get hold... See more

iPhone 11pro max came perfect condition for the class “very good” not even a scratch. Postage was very quick, only little niggle I have was that the phone wasn’t tightly packed and was rattling inside... See more

Ordered an ipad pro on the 20th, claimed to dispatch next working day. Nearly a week passed and no notification. Emailed several times with no reply and phoned them up, only to go to voicemail after... See more

Purchased an iPhone listed as very good via their ebay shop on Friday evening. Was sceptical on what condition it really would be as its my first time purchasing a reconditioned handset online with... See more

So far the phone is perfect battery 95 percent and vgc XR have saved 100 against other sites Delivered on time with charger Can’t fault loop and hope I don’t have to call on the 12 month warranty... See more

Absolutely fantastic service from Loop Mobile. I ordered an iPhone 11 Pro Max via there eBay store on Tuesday, and it arrived by courier on Wednesday. The phone is exactly as described - pristine - w... See more

I wanted to buy from a local company (18 miles away) and Loop Mobile had a good rating on Trust Pilot. I bought an iPhone XR 256GB in (Product) Red, unlocked and of grade 'Very Good' condition. Phone... See more

I ordered a phone, my son ordered an iMac, both products were great in condition and delivery was fast, and prices better than anywhere else we checked. I ordered 2 phones in error 🙄, took a while... See more

Amazing. I ordered a white iphone 11 (128GB) in pristine condition and pristine it was. Looks like brand new, 100% battery health, amazing functionality. I ordered on Friday and it arrived Monday (be... See more

For the price you can't beat them, cosmetically it looked brand new- I had a slight issue with the iPhone speaker but used it for a couple of months as it was well within the 12 month warranty. I ori... See more

I purchased an iPhone X in very good condition which sadly needed repairing as there was static feedback when taking calls or videos. The warranty allowed me to quickly return the phone (for what I be... See more

I’m extremely impressed with the very fast delivery time, & condition of iPad Pro.. chose the ‘very good’ rating, but to be fair, it should be excellent! Not a mark on it! Will use again & definitely... See more

I was skeptical about ordering a phone in case it was a scam but I was pleasantly surprised. Very fast delivery and the phone is in excellent condition! My son was very impressed with his birthday pre... See more

Recently purchased an iPhone XR. Really happy with the handset, the condition was near immaculate. Delivery was fast and the customer service received was of the highest quality. Would definitely reco... See more

Excellent service and fast delivery. The product I bought for being second hand is top quality I got a very good condition and it is like new. Will definitely recommend and use again.

Great product, amazing quality for ‘very good’ grade of phone. Works perfectly and arrived quickly with an easy, accurate tracking service. Will definitely use again in future!

The phone arrived quicker than the expected delivery time and was in incredible quality for supposedly 'very good' condition. All in all very happy with my purchase

Amazing ! Couldn’t expect such a good service. My new iPhone 11pro 256 I ordered (pristine) is flawless and like new. Battery is at 100%, I didn’t expect that! Will definitely recommend... See more

I ordered the iphone with next day delivery on Thursday.. i didn’t receive until yesterday but i hadn’t read the t&c properly that said if ordered then only despatched same day if before 2pm( i orde... See more

***** Final update - I have received the device and it's in Pristine condition as described. Great communication from Mihaela and very much appreciate the follow up email to check if everything... See more

I came I saw I ordered and very pleased with loop-mobile.co.uk they have been excellent to deal with I definitely recommend them

Love the product! I ordered wrong size and emailed customer services immediately after order to ask if size could be changed to save all the admin of doing it after but didn’t get a response until a... See more