Kelvin Clark

Terrible customer service. Waited 2 weeks for treatment which was stuck at "Review". Called and waited 20 minutes to speak with someone who then put me on hold for 20 minutes whilst they were checking my notes.
I cancelled and will go elsewhere.

SellerPic.ai has been a game changer for my product images. The AI background replacement is incredibly realistic, and it saves me hours compared to doing edits manually. The interface is simple to use, and the results are professional every time. Highly recommended for any e-commerce seller looking to upgrade their visuals.

So far so good. Setup was a breeze on my Wordpress site.
The options look comprehensive and I like how AI is built in.
I'm only on day one, but excited to see how this works out for my brand.

Really easy to use service and an array of options.
Makes running a business a lot easier.

East to invest and trustworthy.
Very happy with the experience

Boiler has been down since Monday (Now Thursday) and I'm still waiting. I've already paid the £95 Excess and I've just been told I need to pay a £150 strip down of the boiler cause it wasn't recently serviced, apparently hidden in page 12 of the T&C's so I should have known.
The engineer that was out yesterday said what part it needed and it would be an hours work. Said he'd be here at 8:30am next day, he wasn't.

They know I have a 9 month old baby and a 5 year old and being hit with these unexpected bills is shocking!! The engineer did not mention a strip down!!

Another way for them to make a quick buck!!!

Fakespot are stating that 90%of my Amazon product reviews are fake!! I don't know how this could have such a ridiculous score as Amazon would have shut the listing down if this were the case.

The vast majority of reviews are from "Verified Purchase" buyers.

Making companies look bad for no reason. Ridiculous!

Looking forward to my Kit arriving. Hoping it will aid in my beard growth.
Love the site and branding 👌

Terrible, parcel has been sitting in their warehouse for 3 weeks. No contact from them telling me what I need to do/provide.
I've called 10+ times and told just to wait. This was a 3 day delivery and costing my business £££
AVOID AT ALL COSTS

Parcel has been sitting in warehouse for over 16 days with no explanation as to why. Support is terrible and not helpful at all.

Parcel has been sitting in a warehouse for 12 days. What was meant to be a 3 day shipment is well over 2 weeks. No contact from UPS. I've called 5 times and no one gets back to me.
This if for my business and it is really hurting.

Terrible, says I wasn't in and left a slip through my door. They must have knocked instead of ringing the doorbell as I took the day off to make sure I was available for the parcel, and heard nothing.

Said they would try again the next day, they didn't.

Called 3 days later to ask where my parcel was and was told they would re deliver in 2 days time, they didn't.

Have now re scheduled for another delivery by calling up customer serviced, their app is useless.

I'm not holding my breath.

Oh man, if there was an award for "Most difficult Host to transfer from" One.com would win top prize.

At the time of writing this, I'm still waiting on the transfer of my domain to Google Hosts. One.com say they've done their part and Google say they are still waiting one One.com to change ISP TAG details.

I'm on day 3 of the attempted domain transfer and was giving them the benefit of the doubt.

I though "Maybe Google are taking their time?", so I initiated another .co.uk transfer from another host to Google to see how long it would take.

Answer = under an hour.

Yes, under an hour and I didn't need to provide copies of my passport, drivers licence, DNA sample. Nor did I have to print out a form from the 90s, sign it and email it in. It was automated and completed in the input of new TAG and click of a button.

Reason for leaving One.com?
Prices as follows for THE SAME SERVICE.
2017 - £24.96
2018 - £27.84
2019 - £37.62
2020 - £52.60
2021 - £65.12

The quality of the services over the years has been OK, but purely due to the transfer fiasco, I won't be recommending one.com to anyone anymore, which I often did.

I'll update of/when my transfer is completed.

It's basically a gamble whether the parcel will arrive or not.
I started a business that required me posting out products to customers. I sent 9 parcels with Hermes, 3 never arrived and 1 parcel arrived but the contents were missing.
Been using Royal Mail since and not had 1 issue.

Bought my first pair of Skechers in July 19 that set me back £40 (apparently from £59).
Liked the look of them and they were very comfortable.
Unfortunately after only 2 months intermittent use, the soles became worn and very slippery on hard floors and wet paving, no grip what so ever and very dangerous. The memory foam on the inside lost its bounce and became flat.

£40 well and truly waisted. I'll never buy another pair of Skechers again.

Knowledgeable and friendly staff who helped us change mortgage provider. They found me a great deal. I have used them a number of times and would recommend them to anyone.

Their usual customer service number is useless
To speak to Customer Relations call 01454 636940, they picked up straight away when I called.
Staff were actually quite helpful.

Been great so far. Kept me informed all of the way through my transfer!