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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed and reliability. The user experience is also a strong point, with many consumers finding the platform intuitive and easy to navigate. The staff receives accolades for their helpfulness and support, with reviewers frequently mentioning specific employees who went above and beyond to resolve their issues. Consumers appreciate the excellent customer service, noting the promptness and efficiency of the support team in addressing their concerns. While opinions on the website are more varied, the overall sentiment remains positive, with many users finding it easy to use, especially the website builder. The AI chatbot receives mixed feedback, with some finding it helpful and others preferring human interaction for complex issues.

Based on these reviews

Rated 5 out of 5 stars

I'm so glad to have Hostinger to do all of my Internet hosting activity! They cover all the bases, from domains to websites to email activity --- you name it they've got it. The agents are very helpf... See more

Rated 5 out of 5 stars

Five star only for the "Anderson" a gentleman live support agent. He communicates with me politely and also gives response ASAP. But the Hostinger payment methods not working well its take upto 72 hou... See more

Rated 5 out of 5 stars

Tech support was helpful! Service is disappointing - too many issues. Don't have many options other than to look for a different stable provider, doesn't look that this company can deliver what's expe... See more

Rated 5 out of 5 stars

Enobong offered great customer support. Their AI chatbot, however is very friendly and usually convincing in its answers, but just kept looping me on the same "wrong" answer for several days. But yeah... See more

Rated 5 out of 5 stars

Tomas, tech support, is always clear and takes time to fully understand the problem. I find the whole experience of dealing with hostinger to be first-rate. I assist first-time authors and have comple... See more

Rated 3 out of 5 stars

In general, the web designer is affordable and easy to use. But it has some fundamental issues, such as the phone version always needs updating as it does really odd stuff... I've had Hostinger for... See more

Company replied

Rated 5 out of 5 stars

well despite some earlier frustrations with my system the team came together and rendered the support that I so desperately needed after battling with this outage for almost one week. But a couple 'c... See more

Rated 5 out of 5 stars

My problem was a simple one, but the fix turned out to be a nightmare. I entered the incorrect email address when I registered my domain, and everything from that point turned into a nightmare. When I... See more

Rated 5 out of 5 stars

Mayas was very patient and helpful. While I lost all hopes on solving my issue, he took time and helped me solve my problem. I have used many web hosting companies in the past 20 years and HOSTINGER b... See more

Rated 5 out of 5 stars
Invited

Reliable server, the chatbot is helpful, it can access your server, suggest improvements. Definitely not some just half-ass trained bot. I've seen other companies' plans giving more cpus, rams, etc. A... See more

Rated 5 out of 5 stars
Invited

Extremely well designed user interface, solid technology and excellent user support. I am amazed at the ways they have made so many web building and email management tasks easier for me. And their int... See more

Rated 5 out of 5 stars

Diana was incredibly helpful, respectful, and kind. Her responses were timely and she resolved my problem quickly. She also provided step-by-step walkthroughs for steps I needed to take on my end. She... See more

Rated 5 out of 5 stars

I can literally say this is the best Hosting platform i have ever used, and will continue using. You know the Support team are great, and also personally all the major stressing issues i might encount... See more

Rated 5 out of 5 stars

They are extremely supportive and they walk you through every step, whether you're a beginner like me. An intermediate or an advanced website. User and builder. I dealt with a person named Gabriel. An... See more

Rated 5 out of 5 stars

Had an issue with the Hostinger store, Clicked on the support option Kodee. Received a few suggestions, then called for personal assist. 1 minute later, a friendly support person, Rokas online. I ask... See more

Rated 5 out of 5 stars

Hands down the best service I have ever had from a hosting company (and I have dealt with a few). I love the hpanel configuration. Everything is sleek, simple and easy to use. Quick response a... See more

Rated 5 out of 5 stars

Hostinger's website builder has been great to use. We used Carrd, Squarespace, GoDaddy, and a few others, but honestly Hostinger is the easiest to use for simple, fast-loading, and easily-editable w... See more

Rated 5 out of 5 stars
Invited

Very easy to understand and use interface. I have shared hosting for simple webpages. But it is extremely easy and intuitive to add subdomains to sites that I have hosted on other hosting services. I... See more

Rated 4 out of 5 stars

The Hostinger Horizon AI is a fantastic tool. I was able to design an e-commerce website and book within 5 to 10 minutes. The results were relevant, and the user interface is easy to understand. Howev... See more

Rated 3 out of 5 stars

I have used Hostinger for several years and the main problem I have with them is their customer service. As they are based on Cyprus, there is no way to talk to a live person, so you must sign on with... See more

Company replied

Rated 5 out of 5 stars

The experience is only as good as the one behind the chat, and Amir is wonderful, so helpful, and I probably would have yelled at myself. Please give him a raise ASAP, you don't want to lose this one,... See more

Rated 5 out of 5 stars

Customer Service a great experience. Luckily with the presence of human interaction we solved an issue. I'm hoping that human presence in CS of hostinger won't be replaced, it is one of the main reaso... See more

Rated 5 out of 5 stars

Excellent customer service and support. Easy to get problems resolved. Hostinger provides great products at very reasonable prices. Support has been surprisingly helpful and non-frustrating. Recomme... See more

Rated 5 out of 5 stars
Invited

This is a well conceived and executed hosting site. while absolutely "full featured," things are intuitive to find and exicute. It is easy to navigate and stables a rock. It is also very forgiving... See more

Rated 5 out of 5 stars

it's a great experience with Hostinger Hostinger is a great to helping by AI Kodee, i really appreciate it and i recommended to others please if you like to buy your hosting and domain, please choos... See more

Rated 5 out of 5 stars

Zy helped me resolve the issue that I was struggling with regarding the deployment of my Next.js project to a Shared Hosting and advised me to request a refund for the service as it does not help my c... See more

Rated 3 out of 5 stars

I heard about hostinger and first I was really positively surprised about them and their service. However, now after the fifth day of trying to migrate my web domain and them being unable to do... See more

Company replied

Rated 5 out of 5 stars

The support is fabulous. Even their chatbot is very helpful and understanding but their live agents are outstanding. My migration has been done with a piece of cake. Always love you hostinger.

Rated 5 out of 5 stars

The Hostinger agent was able to address a website issue that I was struggling with for several months in seconds. Once you get through the chatbot's iterations, working with the live agent was amazing... See more

Rated 5 out of 5 stars

Rokas did a fabulous job in helping me figure out something specific on the Hostinger Website Builder. Rokas was friendly and efficient. Hostinger Website Builder is fantastic. I was able to easily se... See more

Rated 5 out of 5 stars

Victor was very helpful in resolving my issue with the setting up process as I could not get my "check out" to work. He reviewed the set up and saw the shipping was not filled out - (which I don't sh... See more

Rated 5 out of 5 stars

Spoke at length to Hostinger. So rapid, efficient, pleasant etc etc it goes on. The walk-through links after the posts are awesome. You have advice from an agent + the walk-through links to do most ev... See more

Rated 4 out of 5 stars

Most things work well! Helpdesk fast enough. AI OK. and human agents knowledgeable. Big problem today *seems* to be MS rejecting IMAP as email solution,

Rated 5 out of 5 stars
Invited

Hostinger strives more than other companies to improve their company and they always find a solution to my problems. I am impressed with how fast my website loads on Google.

Rated 5 out of 5 stars
Invited

dirt cheap prices, good quality services. Besides i just need a reliable service dont need any customer support. But if you need handholding then i dont know i got no experience of their support

Rated 5 out of 5 stars

Was able to fix my Wordpress issue which had conflicted data I tried myself spending hours on it I wish I had reached out sooner

Rated 5 out of 5 stars

I've been using Hostinger for about 4 years now, and I can confidently say their service has been fantastic. The support team is always quick, friendly, and genuinely helpful, they go the extra mile... See more

Rated 5 out of 5 stars

Direct and clear, solution-oriented. Understanding, discerning, and successful. A truly excellent service. The problem that takes two hours to accomplish is solved in 10 minutes. Thank you very much,... See more

Rated 5 out of 5 stars

Oh, I though I already did. anyway, Mantas was a God sent. Please thank him for me. He provided tremendous assistance and resolved my issue quickly and efficiently. The problem was, my email was too s... See more

Rated 5 out of 5 stars

Hostinger has been a reliable and useful tool to start software projects. I got to go over its Horizons AI feature, Hostinger Horizons AI prompt tool, where I built two websites, one for a startup hub... See more

Rated 5 out of 5 stars
Invited

Yesterday, my Hostinger session was not working. I logged into the Hostinger platform and requested to have my service restored. By mistake, I entered my personal email address in the email recovery s... See more

Rated 5 out of 5 stars

I had an issue with my website and contacted Hostinger customer support for help. The support team was incredibly helpful and professional throughout the process. They quickly understood my problem,... See more

Rated 5 out of 5 stars

It was a good experience! Lorena was extremely helpful and guided me through the entire process of hosting my website. Her support made everything smooth and stress-free

Rated 5 out of 5 stars

Karin made my day! I've had a very rough time with webdesigners who didn't finish my website and definitely were not reliable managers. I think with someone like Karin helping me I just might be able... See more

Rated 5 out of 5 stars

Hostinger is a very good hosting and there is 24-hour customer service and they solve any problems and I prefer Hostinger hosting over any other hosting. Regards, Adam.

Rated 5 out of 5 stars

I had a major issue where all my business email accounts stopped working after a maintenance update. Sebastian patiently guided me step by step, identified the cause, and helped restore full access.... See more

Rated 5 out of 5 stars

I had a great experience with Hostinger support! The team was very helpful, patient, and guided me step by step to resolve my issue. They explained everything clearly and made the whole process easy f... See more

Rated 5 out of 5 stars

I accidentally purchased the wrong domain and reached out to Hostinger support. The agent responded very quickly and guided me through the refund process step by step. Everything was handled smoothly,... See more

Rated 5 out of 5 stars
Invited

I’ve been using Hostinger for a while now, and I’m genuinely impressed with their service. The website speed is excellent, uptime is very reliable, and the control panel is super easy to use — eve... See more

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Company details

  1. #12 of 66 best companies in Web Hosting Company
  2. #106 of 251 best companies in Business to Business Service
  3. #8 of 25 best companies in DNS Provider
  4. #13 of 44 best companies in e-Commerce Solution Provider
  5. #7 of 25 best companies in Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54K reviews

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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Nour

Nour, was clear and very helpful, they were able to identify the problem and help me with a solution very fast.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you, Desi.

Desi is incredibly resourceful and knowledgeable, guiding me through every step with exceptional patience. She made what could have been a complicated process feel simple and manageable. I couldn't have asked for a better experience.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional support experience

I recently reached out to Hostinger for help and Benas assisted me with great professionalism and patience. The experience reminded me why I’ve stayed with Hostinger for years. Their platform is smooth, reliable, and easy to work with in addition to their exceptional support.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

I have a small personal website and…

I have a small personal website and have had no issues with Hostinger. On one occasion, they promptly notified me of a problem that was quickly resolved. Although I don’t receive a lot of traffic, I would recommend this company.

October 12, 2025

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