HI

hitbit

Ireland

Reviews

Review of 123.ie

Review of CeX/Webuy - Ireland

Review of CeX/Webuy - Ireland


Rated 3 out of 5 stars

Poor Effort

Ordered item online. it arrived with a totally wrong charging cable. Your only solution was to offer a refund. No offer to source another unit or proper cable. That is not very good on CEX,s part and certainly not a good advetrtisement.

June 20, 2024

Reply from CeX/Webuy - Ireland

Dear Customer,

Thank you taking the time to write us a review, and I would like to offer my apologies for any trouble this may have caused.

I was able to locate your email correspondence and by the time my colleague checked it, you had already returned the item for a refund.

Please don't worry; I will be contacing you on a new ticket to help you better, please check your spam/junk folders if you are unable to find it in your inbox.

Regards,
Sagar

Review of PhoneWatch

Review of Revolut


Rated 1 out of 5 stars

Revolut couldn't give a hoot

Prior to moving your bank business to Revolut be aware that in the event you are a victim of scammers Revolut will do absolutely nothing whatsoever to help you. They will freeze YOUR account and make life extremely difficult for you. They will demand selfies, social security numbers and other personal financial information from you BUT appear to be totally unwilling to demand the same of those using Revolut to thieve from you. It appears the criminals using Revolut are teflon coated. Makes one wonder. I would confine a Revolut account to a hundred euro or so and use a mainstream high street bank for serious amounts.
All hot air. You just keep asking for the same information you have been given many many times and do nothing. You demand this that and the other personal in formation for identification purposes but appear to demand no such information from the criminal organisations freely using your bank to scam people. If you gave a hoot you would take peoples money back and ban the criminals. but you do nothing so long as you are covered.

March 2, 2023
Unprompted review

Reply from Revolut

Hi there!

The security of your account is our top priority and I'm really sorry to hear about your experience.

I managed to locate your account with the details you provided and I asked one of my colleagues to get in touch with you via the app. In case you would like us to investigate this further, please get back to us via the app.

Best,
Oscar from Revolt

Review of Supertrendinuk


Rated 1 out of 5 stars

You will lose your money

This is a scam site GoGroupie seem to have no problem supporting their activities. I ordered an item advertised by Go Groupie. The voucher had to be redeemed from the scammers Supertrendinuk who sent an inferior faulty product not as described with no guarantee or safety certificate. GoGroupie, the responsible party according to consumer protection as they took my money continuously respond by advising they have contacted the merchant. The merchant who offers an €8 refund on a €50 item or a return the item at my own expense by recorded post for a refund BUT they refuse to advise me how much will be refunded. I am convinced this demand to return the item by the most expensive post office offering is designed to deter customers from returning items. I further believe that neither GO Groupiu nor Supertrendinuk have any intention whatsoever to refund my money just as they had no intention to provide me with a quality safe item in the first place. I would urge people to avoid these scammers at all costs. Supertrendinuk have after 4 months refunded the cost of faulty item and the cost of sending it to me. However they have failed to refund the €20 it cost me to return their faulty product by recorded post at their insistence. As we speak my position about these 2 companies has not changed. I will update again in due course.

November 20, 2022
Unprompted review

Review of LivingSocial Ireland


Rated 5 out of 5 stars

Living Social have come good.

In Fairness Living Social have given me a full refund of the purchase price of the item concerned. It appears they could not get any response from the merchant who supplied the item. In the end they elected to accept full responsibility and offer the refund. Had they explained this in the beginning my position would have been different. I have now changed my opinion of Living Social and would not be concerned about buying from them again.

January 31, 2023
Unprompted review

Reply from LivingSocial Ireland

Thank you for taking the time to leave a review Martin. We do value your feedback and will pass on comments to assist with improving our service. Many thanks


Review of Trustpilot


Rated 1 out of 5 stars

I am not at all happy

I am not at all happy. First you implied I might be up to no good simply because I wrote very good reviews of Bitdefender from 2 different email addresses. this was simply an error. I sing their praises because I believe they offer the very best security solution available. following your intervention I was locked out of my Trustpilot account and could not be bothered writing any more reviews. Today I wrote a review for a business without even realising it Trustpilot were involved.

July 10, 2022

Reply from Trustpilot

Hello hitbit 

Thank you for getting in touch and letting us know about your experience.  

We want to reassure you that we appreciate every review that you write on Trustpilot. We know that they're written with the intention of helping others and we hope that you'll continue to share your experiences with our community. It would be a shame for others to miss out on your insights.  

So that we can keep Trustpilot secure and reliable, we have automated fraud detection software that scans every review posted on Trustpilot. With 128,000 a day on average, it's the quickest and most efficient way to do this. Although our software tends to be highly accurate, we know that we don't always get it right, and that's when our Content Integrity Trusties step in to bring a human touch to the decision.  If your review has been taken off-line, this is in no way intended ato offend. We just need to make sure that Trustpilot is safe for you and everyone else who relies on us. We can't take any chances when your time and hard-earned money are on the line. 

If you have any questions, please get in touch with our Content Integrity team through this contact form or through your existing correspondence https://support.trustpilot.com/hc/en-us/requests/new?ticket_form_id=360000910020
We hope to see more reviews from you in future. 

Kind Regards 
Jen - Trustpilot

Review of Fastway Ireland


Rated 5 out of 5 stars

Xcellent service

Xcellent service. Pleasant friendly driver

September 9, 2022

Reply from Fastway Ireland

Hi



Thanks so much for leaving a review!
We really appreciate your feedback and are glad you've had a good experience with us.


Regards


Shona

Fastway Couriers

Review of Greyhound Household Recycling


Rated 5 out of 5 stars

New Customer Promlems

In the end Greyhound came good, delivered all new bins and have been providing an excellent and good value service for 8 months now

July 27, 2022
Unprompted review

Reply from Greyhound Household Recycling

Hi Martin, very sorry to hear of these issues. The bins are ususally delivered within 5 working days and the welcome pack is automated to send to your email. We have sent your feedback onto our team to fully investigate.

Review of Bitdefender


Rated 5 out of 5 stars

simply the best

Having tried the others I tried Bitdefender about 10 years ago and found it a remarkably stable continually evolving excellent security solution. We use it on pc's laptops, tablets and multiple phones. Never a problem with any of them. I cannot speak highly enough of their product pricing and support.

April 12, 2022
Unprompted review

Review of Flogas Ireland


Rated 1 out of 5 stars

Horrible company to deal with

Horrible company to deal with. Are avoiding paying back credit balances on my accounts since December last year. Behaving as if they are in serious financial difficulty. My next move will be to protest outside their offices to hopefully attract the attention of the media. Never have anything to do with them. NEVER.

April 11, 2022
Unprompted review

Review of Acer Laptops


Rated 1 out of 5 stars

Acer Aspire 5 Rubbish

Pity I did not check here first. Bought a new Acer Aspire 5 on 10th February 2022. It packed it in on 31st March ( 6 weeks) Its gone for inspection and will take 5 weeks. Thankfully we did not buy two on the day as was our intention and opted to wait and see how the first one worked. We have now bought an ASUS. Will never buy Acer again. Rubbish. Expensive rubbish.

April 3, 2022
Unprompted review

Review of Harvey Norman Ireland


Rated 4 out of 5 stars

All Well that Ends Well

Brand new Laptop failed. Have insurance. Left to store. Very poor communication. Had to go to store to be told they could not fix it and would have to return it to Acer who would take 5 weeks to repair it. Woeful situation. Will never buy anything there again. Was in the process of buying a suite of furniture from them but went elsewhere. Update.. THANK YOU TRUSTPILOT In the end Harvey Norman, Ken,Luke and Katie were fantastic. Laptop was replaced twice.first 2 same 3 a different make. So all well that ends well.

Martin

April 3, 2022
Unprompted review

Reply from Harvey Norman Ireland

Hi Martin,

Thank you for taking the time to leave this review.
I'm very sorry to hear this. Would you be able to e-mail the details of this to online.customerservice@ie.harveynorman.com and we can have this looked into?

Many thanks,
Katie.

Review of Lidl Ireland


Rated 1 out of 5 stars

Lidl United Office Shredder Model UAVS…

Lidl United Office Shredder Model UAVS 300 A 1. This is a very disappointing purchase as it broke on its 5th time of using when less than 6 months old. I reported the problem to Lidl but it then took a month for the warranty holder Kompernass to get in touch and when they did their response was less than satisfactory. Rather than accept the situation and send a replacement or have me return it to Lidl for a refund which is my legitimate right under Irish consumer sale of goods legislation they are insisting I cannot return it to Lidl but must disassemble it and return the heavy motor section to Germany via UPS for repair and or replacement. This will surely cost them a lot more than the €27,99 I paid for it and simply extends my time without a shredder. Would I recommend this product NO, would I ever buy or recommend anyone buy any electric equipment from Lidl in the future NO. I would give no stars if possible. I should say I have spent a ridiculous amount of time trying to resolve this issue not at all helped by Lidl's customer support phone line being constantly engaged. It appears Lidl no longer sell good gear only cheap gear. I will avoid Lidl in future particularly their middle isle. Aul rubbish.

Martin

February 25, 2022
Unprompted review

Review of Electric Ireland


Rated 1 out of 5 stars

Recently switched from Flogas to…

Recently switched from Flogas to Electric Ireland, 2 x electricity and 1 x gas account. First they failed to transfer and open 1 electricity account which cost me as Glogas had doubled their prices then failed to give Flogas a final meter reading for the account they did transfer resulting in my being unable to get a considerable credit refund from Flogas. No contact from them despite promises. I would advise people to avoid Electric Ireland.

February 14, 2022
Unprompted review

Review of Sky


Rated 1 out of 5 stars

My contract is due to end in February

My contract is due to end in February

My contract is due to end in February. I have tried to phone Sky Ireland to discuss, extend or cancel all or some of my services but they are not answering their phones. I have been left hanging on for 45 mins X2 and 59 mins X 1 so following advice from the Competition and Consumer Rights Commission I emailed Sky to cancel but they say no you cannot cancel by mail as we need to speak to you to verify you are the account holder. As they are not answering their phones I cannot do this BUT they will extend my customer status and increase my subscription on the date our contract ends without needing to speak to me to get my permission or agreement. They are quick to demand I honour our agreement while they steadfastly refuse to do so. It appears that Sky are quick to use bullyboy tactics in their efforts to get their way. I am now left with no option but to cancel my Direct Debit, unplug and stop using my TV, Broadband and Phone services on the day my contract ends. I will most likely lose my phone number but sure Virgin Media will provide a new one. To say I am unimpressed with Sky would be untrue I am livid. Thank the gods they don't run the 999 service.

January 14, 2022
Unprompted review

Review of Sky


Rated 1 out of 5 stars

My contract is due to end in February

My contract is due to end in February. I have tried to phone Sky Ireland to discuss, extend or cancel all or some of my services but they are not answering their phones. I have been left hanging on for 45 mins X2 and 59 mins X 1 so following advice from the Competition and Consumer Rights Commission I emailed Sky to cancel but they say no you cannot cancel by mail as we need to speak to you to verify you are the account holder. As they are not answering their phones I cannot do this BUT they will extend my customer status and increase my subscription on the date our contract ends without needing to speak to me to get my permission or agreement. They are quick to demand I honour our agreement while they steadfastly refuse to do so. It appears that Sky are quick to use bullyboy tactics in their efforts to get their way. I am now left with no option but to cancel my Direct Debit, unplug and stop using my TV, Broadband and Phone services on the day my contract ends. I will most likely lose my phone number but sure Virgin Media will provide a new one. To say I am unimpressed with Sky would be untrue I am livid. Thank the gods they don't run the 999 service.

January 13, 2022
Unprompted review

Review of PhoneWatch

Review of Vhi Healthcare


Rated 1 out of 5 stars

VHI Firefox and Facebook

I have always had an excellent service from VHI but I have discovered that I can no longer log into my online account as I use the excellent safe and reliable Firefox browser. The VHI will only say that Firefox will not work and that I will have to use Outlook or Chrome. I have elected to close my VHI online account and conduct all matters via snail mail as I fear that the problem is Firefox's Facebook Container which stops Facebook tracking me. If my fears are realized and the VHI are allowing Facebook to track their customers it would be a massive breach of patient confidentially and trust and a reason to switch providers.

October 18, 2021
Unprompted review