United Kingdom
Review of Arlostreetwear
PLEASE,PLEASE PLEASE DO NOT BUY FROM ARLO STREETWEAR...THE SUIT I ORDERED LOOKED STUNNING ON THEIR WEBSITE, BUT IN REALITY WAS AWFUL!
THE SIZING WAS ALL OVER THE PLACE...TIGHT WAISTCOAT, HUGE ON HIPS...ABSOLUTELY AWFUL! TO RETURN YOU HAVE TO SEND TO CHINA WHICH IS NOT STATED ON THEIR WEBSITE AND COSTS A FORTUNE...THIS COMPANY ARE RIP OFF MERCHANTS..STAY WELL CLEAR!!
Review of Etsy
Ordered label for candle from Winterluxe Studios on Etsy. Very unhappy with this company. No instructions given on how to apply the label or what shape candle it should be adhered to. I bought my own candle as I found theirs expensive so just ordered the label. The label creased in many places making my gift look dreadful. Winterluxe should be advising customers on what shape candle to buy rather than their own. I have ordered wine labels from another company in the past, who give these instructions as not all wine/champagne bottles are the same shape. I would not recommend this company from the experience I have had with them.
Review of Curemedici
DONT BUY FROM THESE PEOPLE!
If you are not happy with the product, especially the size ( it's like a travel size...tiny!!) they only accept returns to China at your expense!
Total Rip Off...Stay Well Clear!!
Review of Nutrition Geeks
Reply from Nutrition Geeks
Hi Bev,
Thank you for your kind review! We're happy to hear you were pleased with the delivery speed and price. We appreciate your business.
Kind regards,
Nutrition Geeks
Review of Belier
If it had a zero * I would defo give!!
This company sent me the wrong size and getting a returns is almost impossible.
I would urge anyone thinking of buying from this site to steer well clear!!
Review of JK ATTIRE
Received damage item, such a palaver to return to get a replacement...lots of emails back n forth...just put a returns label in the parcel like other companies do...its not difficult!! This experience has put me off ordering again from them!
Review of InPost UK
Excellent way to post parcels rather than queuing at the post office.
Review of YELIR WORLD
Review of DPD UK
Review of InPost UK
Review of Vision Express
Review of Haden
One side of my toaster stopped working, Jo was super quick in sending me a replacement not only for the toaster but also for the matching kettle as they had discontinued the design I had. Her customer service skills were excellent!
Thank you Jo & Haden
Review of SOCIETE NOIR
Review of YELIR WORLD
Review of InPost UK
So very easy no label to print no queueing...so simple
Review of pawfecthouse.com
Reply from pawfecthouse.com
Hi Bev,
We're so glad to hear that you are delighted with our products. Thank you for your feedback! We really appreciate it! Hope to serve you again soon. ❤️
_Pawfect House_
Review of Sofa Bargains
If I could give this company a minus 0 star I most certainly would! Worst company I have ever had the displeasure of dealing with!! Communication is dreadful, no direct contact number so you cannot speak to a human, just pop up robot chats that
cannot deal with any enquiry, they jiist log a ticket which then goes to someone called Paul who doesn't have a clue...he just sends repeatative emails. Was promised 7 -10 days delivery never received in over 5 weeks! If you want to keep your sanity (and your money) I suggest you steer well clear of these scammers!
Review of Moonpig.com
Review of Wren Kitchens
Reading reviews and the experience we are currently having with them I totally regret buying from Wrens.
Lots of damaged cupboards that have been passed in their production as the corners have been protected but damaged underneath...should have been sent back at quality control! Still no washing machine...no doubt my husband will put up a more in-depth review once we have over 21 replacement doors/plinths etc....absolutely shocking!
PLEASE DO NOT BUY FROM WRENS!!!
Reply from Wren Kitchens
Hi Bev,
Thank you for your review. I've sent a request via Trustpilot for your order information. If you could provide this at your earliest convenience, I will advise accordingly.
Regards,
Adam
Review of prettylittlething.com
Shoddy service...paid for normal delivery then realised delivery times so paid for Royalty service immediately after so I could receive next day. I informed PLT of this and they confirmed order had not been sent....so they could of intervened order and sent on Royalty, but no they never did this...way too much trouble for them. My order will arrive too late for a wedding...I'm so upset and extremely disappointed with the service. They have told me they will not refund Royalty payment so all in all I've paid £9.98 delivery for an item that'll arrive late!
Will never use PLT again as they are pretty little useless!!!
Reply from prettylittlething.com
Hello Bev,
Thank you for getting in touch and for taking the time to leave your review.
I'm sorry to hear about the experience you have received and you have been left feeling upset and disappointed with the service received. I appreciate that you have advised that this order is required for a wedding, however, I do have to advise that our delivery timeframes are clearly stated on both the app and website, prior to completing your order. This is to ensure that all of our customers place their orders with the preferred delivery method.
When customers get in touch to advise that amendments need to be made to an order, we will always do our best to complete the request. I do have to confirm that as our warehouse team are quick to pick, pack and store the parcel ready for dispatch our team were unable to request that your order is shipped out on a different delivery method. I appreciate that you had purchased the Royalty subscription to try and fulfil this action, although I do have to confirm that had this been mentioned to our Customer Service team, they would have been able to confirm that purchasing this subscription will not guarantee that your delivery method could be amended.
With regards to cancel and refunding your Royalty subscription, I do have to advise that as stated by our Customer Service team, this subscription is non-refundable. You can find this information in the terms and conditions, using the link provided below:
https://www.prettylittlething.com/royalty#termsandconditions
I want to assure you that our brand remains fully committed to providing all of our customers with the best service on a daily basis.
I hope you have a lovely day.
Take care,
Daniel
