Mrs Layton

Not very easy if you don’t do internet banking to upload documents as states balance not correct ????

Spoke to Ryan and he explained fully our quotation for buying and selling our properties. Ryan also took his time to answer all questions on time frames and length it will take for compleatiin

Delivered in time window guy was very nice

Inhouse smart meter not working sent photos to prove this waited 3 weeks no response to the email chased and told it with the team!!!! Why not supply a new one????

What can I say moved 1/11/24 but issues with eon next not confirming info to EDF no bills received due to them. Constantly calling EDF to be informed account in credit she couldn’t understand the issue. Finally spoke to Lewis who took charge of the complaint he took a few weeks to resolve with eon next but finally resolved. Absolutely brilliant guy to went the extra mile to sort it all out. Thanks Lewis

Most items not in stock order online only and have gone very expensive

Ordered and received within a couple of days. Glad in small packets so not left unopened

Customer service very good had picked a tumble dryer but advised it was not good compared to another model checked reviews also explained a program on washing machine I bought that had no mention in the instructions on how to use

Brilliant service by both customer service and by the technician Lawrence

JoAnne17e did what she said she would very impressed with her customer service even called me back a few hours later saying she had sorted the issue

Donna Cutts was our contact what can I say apart from absolutely fantastic went the extra mile and was so approachable also had a laugh about our sale and purchase. I would definitely use again. Her team are also a lovely bunch of people

Great company first time my order was being delivered by them kept me up to date delivery guys were great

First class delivery service if I ever buy a large item again I hope these are the delivery company. Kept up to date driver called ahead as we weren’t in the property as in the middle of moving fantastic service

Tom great as usual but he was gutted when he nicked Bella neck she is ok no issues

First time used this site and have been really impressed. Quotes were very reasonable . Received a call from Debbie Matthews who went through all the quotes. I came back from holiday to our house being sold spoke to Debbie again went through the quote for the firm we picked Debbie is very helpful and professional.

What can I say fantastic first class service yet again. Had picked out 2 hotels and with Emma’s expert help and knowledge of the area and hotels help us make our decision on where to stay. Thank you yet again

Great services by the guys can’t fault

Great cut as usual can’t complain Bella was a little vocal which is unusual

Great service Gilesgate Durham
Went to look for new sofas Carol was very helpful and knowledgeable. We thought we had decided on which sofa until we went into the nitty gritty of different fillings and how long one would last compared to other sofa. We decided to pick a totally different sofa which was better support. Unfortunately when we went back the following day Carol was off so a lovely young girl assisted with our purchase

Site stated one day delivery which it was not. Ordered and should have been here on Thursday kept chasing and checking emails and not shipped. When an email did arrive omg they were using Evri. Need I say more. Finally arrived and dumped next to bin and rubbish awaiting collection. No knock on the door or contact from Evri until after the delivery had been made. If I hadn’t gone out to an appointment the binmen would have taken it