Bobby

Lots of updates, couriers friendly and helpful.

Carpenter fitted seven door handles using wood screws rather than bolt through fixings (which it turns out were supplied with handles). All of the handles came loose over the following year or so. I called the Carlisle Brass technical helpline to check sizes required and instead they sent me out replacement fixings free of charge. Highly recommended.

I bought a certified refurbished iPhone XS from loop mobile. The charger port stopped working after two months and I contacted customer support to arrange a replacement. After two months of back and forth they accepted the return and said they would arrange a returns label.

It has now been another month with no updates. I have contacted them on several occasions in the intervening time and have received variations on the same "we need to escalate this to management" response similarly to the negative reviews below.

I no longer trust the warranty provided by this company and would advise anyone to not purchase from them. I will be leaving reviews on other sites to warn off other potential customers.

A company that continued to take orders for months without being able to fulfill them and has now, apparently, gone into administration.

I ordered five kitchen drawers from Drawersolutions and, in the intervening two months, have received only some cut bits of furniture panel, despite countless emails and attempts at phonecalls (never answered) back and forth. The order contained instructions describing the runners, metal sides and gallery rails, none of which were included. Empty platitudes received but not the components needed to make on actual drawer, let alone the five ordered.

For others in my position, I can only suggest you contact your bank regarding debit card disputes/chargebacks if you paid with a debit card like I did.

Very easy and efficient service. Priced fairly and a bit better than the alternatives. Taxi drivers were polite and mostly timely, though local driving habits may apply outside of the company’s control.