United Kingdom
Review of WPA
My 5 stars go to Kate who works at WPA. I had a very trumatic time where a couple of days before an operation WPA decided NOT to pay for the op. Kate was brilliant in helping me and pushing through the claim and brought about a successful conclusion. Thank you Kate
Reply from WPA
Good morning Matt. We are really happy to hear that Kate was so helpful to you. Kind regards, WPA
Review of The Fair Trade Practice
Had previously used TFTP and although slow the process did get me some compensation.
Then received an invite to say they can look a NatWest account for me for undisclosed commission. So completed the forms back before May 2023 (I'd deleted older emails). Got nothing except "we are chasing your bank" style emails for about a year. Finally the documents came to me so I forwarded them on 3 months ago. Was still getting the "chasing bank" emails so sent the documents again. Still more "chasing the bank" emails but no forward progress. Two months ago complained (but didn't use the word complain) so it was ignored despite it meeting the FCA guidelines on "dissatification" and so complained again yesterday officially after another month of silence. Today got an email saying "Oh we've had a look at the documents and we can't help". What a waste of time! Dreadful service, would never use again or reccomend.
Reply from The Fair Trade Practice
Hi Matt, your review doesn't provide any information in order for us to verify that you're a customer of ours and locate your file. If you'd like us to look into your concerns, please email your reference number (beginning with the letter L) to customerservice@thefairtradepractice.co.uk. Kind regards, The Fair Trade Practice
Review of WPA
Only been with WPA for a year but Nov 2020 I needed to make a claim and they were very efficient. Had ECG and lots of physio and they have twice extended the number of sessions. Very happy.
Reply from WPA
Thank you for your review Matt, wishing you all the best for your treatment. Best wishes, WPA.
Review of Harveys Furniture
We went into Harvey's as we have redeveloped our property and were looking for lots of new furniture. The sales assistant Nick was so helpful being there for questions but disappearing so we could talk to each other and make decisions.
Review of Footasylum
Excellent product and service. Can't fault them.
Reply from Footasylum
Hi Matt,
Thanks for taking the time to leave us some feedback.
We are really pleased to hear that you were impressed with the quick delivery and overall service.
Hopefully, you wouldn’t hesitate to use our services again.
Kind regards,
Charlotte
