Graham Stepney

Rang Suttons to resolve a poor service by their delivery agent on my latest purchase. Suttons phone service was extremely efficient and the agents who dealt with the issue was very professional , thoughtful and resolved the issue.

I was desperate for a service kit for my sewage treatment plant air compressor. Rang around my normal suppliers who unfortunately were out of stock. Found Drainage Supplies and they fortunately for me had stock in. Placed the order yesterday ( 21/08/25) before 9 and the kit was delivered before 10 am the next day ( 22/08/25) . The whole end to end experience was truly amazing. Maybe I was just lucky however the team that answered the phone were polite , efficient and knowledgeable/ helpful.
I am still in a state of shock from how brilliant the service has been and will definitely be using the company for future drainage requirements.
WELL done especially the customer ordering team.

Wait time was not too bad and agent was extremely polite and helpful. From start to finish service was very professional but at the same time helpful.

Product price was very good value for money plus it works really well. The order and delivery was seamless.

Delivered parcel as forecast plus driver was extremely helpful.

A cost effective , reliable and trustworthy company. It continues to strive to improve its capabilities and is value for money.
It’s both educational and interesting / informative as well as a very useful tool for individuals who are considering investing in various companies.

The two products were good value for money and were delivered , in a timely manner , as promised. To date both are working and are doing exactly as stated in their advertised literature.

Arrived as scheduled and parcel exterior in good condition.

Delighted with the delivery team from SCS today . They kept me updated and arrived as forecast.The two man team were exceptional helpful and considerate of my property and possessions. They unpacked my chairs and fitted the legs and took all the wrapping back to their van.
Thank you Riki and Kyle for a fantastic service today . Keep up the good work.

Perfect cost effective services

A few months ago I purchased two paints which were very good and exceeded my expectations for the price. Prior to buying them I contacted the company and the service agent
was very helpful when I rang-up to better understand the suitability of my potential choices. Now partly on my structure I can also report they appear to be exactly what I required.

The service provides a reliable, consistent and very useful suites of information to assist one in reviewing/ drilling down on potential share purchases &/ or sales.

Considering the potential of this data makes the service very good value for money. Plus the reviewers and customer views/ comments are excellent.

I have only been a customers for a few years and the one big regret is I did not subscribe many many years ago.

A good variety of useful products which are supplemented with sufficient information to allow one to make an informed decision.
Plus order taking and delivery is very good.

Stating when they will delivery and then achieving their stated target times.

From ordering to delivery each aspects has been really good and painless.

The order process is consistently good and delivery is as forecast.
The 48 hours sales initiative is great however the slot is a bit to tight to allow one to always benefit.

Did what they stated they would do plus delivery agent was very good.

Value For Money ( VFM) services.
Thus far the site has been reliable and easily accessed. The information provided is extremely useful and also up to date. It feels as if the site capabilities are somehow positively evolving every month with loads of extra useful new features.

There are also a number of supplementary capabilities around presentation from specific companies plus group presentations on preferred companies.