SM

Simon McCartney

United Kingdom

Reviews

Review of Auger


Rated 5 out of 5 stars

The process of insurance claim can be…

The process of insurance claim can be very stressful.
All of the Auger staff I dealt with were polite professional and knowledgeable. Would not hesitate to use their company again. The work was completed to a very high standard. Overall, a very positive experience of something that can be quite stressful.

November 18, 2024
Unprompted review

Reply from Auger

Thank you for your 5* review, I've passed your feedback onto all of our team!

Review of Rapha


Rated 5 out of 5 stars

Rapha cycling kit the best in the industry

Rapha cycling kit the best in the industry. The style, quality are unmatched. It’s price is reflective of the quality you get. If you want the best kit this is where it’s at.

November 16, 2024
Unprompted review

Reply from Rapha

Thank you for your amazing review. We truly appreciate the time you took to share your thoughts and experiences with us. We are thrilled to hear that you had a positive experience. Our goal is always to provide the best possible service and to exceed our customers' expectations. Knowing that we succeeded in your case motivates us to continue striving for excellence. We look forward to serving you again soon!

Review of cycleGuard

Review of Direct Sight


Rated 5 out of 5 stars

Great price, fast service and high quality

Two separate national High street opticians quoted £200 for new lenses. Scandalous price!
Went online and selected Direct sight on the basis they are not far from me and have lots of great reviews.
The quality of the new lenses are exceptional and the price was a fraction of the high street quote.
I wont be going back to the high street.

September 27, 2021
Unprompted review

Review of cycleGuard


Rated 5 out of 5 stars

Good service

I have been with Cycleguard for a while. Had cause to claim on two occasions and have had no issues at all. Polite and professional employees, clear and unambiguous processes. I will be a customer for the foreseeable future.

September 15, 2021
Unprompted review

Review of Wiggle.co.uk


Rated 5 out of 5 stars

My CycliqPlus rear camera return

My CycliqPlus rear camera stopped taking a full charge. Wiggle we’re excellent and gave me a full refund with no hassle at all. The customer service agent called Joy was pleasant and professional throughout.

Top job!

June 19, 2019
Unprompted review

Review of cycleGuard


Rated 5 out of 5 stars

Exactly what you want when your race bike has been destroyed.

I was knocked off my bike and run over by a van, lucky to escape with minimal injuries. Cycleguard were seamless and professional. I sent in some of the evidence in a format not compatible with the Cycleguard system, got a call immediately to sort it out. Paid out in full no quibbles or hassle.

Exactly what you want when your race bike has been destroyed.

August 16, 2018
Unprompted review

Reply from cycleGuard

Hi Simon,

Thank you for the 5-star review of our claims service. We are glad the claims team could help you get you back on the road quickly and efficiently.

cycleGuard