United Kingdom
Review of Moonpig.com
Excellent service. Have been using Moonpig for decades and everything is always perfect
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Review of Certini Bicycle Co.
Great balance bike. My 2.5 years granddaughter loves it and I can see now the importance of using balance bike for the toddlers prior to proper bike.
Review of My 1st Years
I have been using 1 st year for the last two year and just love the quality of the products and the customer service. Big thank you to Mary Joyce who assisted me throughout the whole process. She was helping, friendly, patient, reassuring, just amazing. Thank you again.
Reply from My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon and making your next experience even better!
Best regards, Aleksandra, Management Team, My 1st Years
Review of FRASERS
Great service,great products, great prices, quick delivery
Review of Grape Tree
Reply from Grape Tree
Thanks for your review and positive feedback. Grape Tree Online
Review of All The Kids
Fantastic personal service. Thank you Rosie for a lovely note.
Review of Boots
very poor customer service !
Although they call it "customer care team” - laughable. Went on line to buy an expensive Imeeden Prime renewal (64 Stg each) and use promotion “ three for the price of two”. I had an internet interruption while placing my order, therefore it appeared two packs instead of three. I contacted so called “customer care team” and explained that the genuine error had been made while I was placing my order and kindly asked them to honor third pack to me. Since then I had been communication with the six different names “customer care” assistants who took a lot of time to instruct me to me how to place the Boots orders, how to return ( ignoring that they do not accept the return of vitamins even in original package), etc. I have been Boots loyal customer for more then 25 years. Voting with me feet now.
Review of Superdrug
Had to put one star, although they do not deserve one. Appalling, customer service. I received one pack of conductive gel, although ordered four. After five days of trying to contact so called customer service, someone replied, suggesting to contact the Marketplace, although I bought and paid to Superdrug for my order. They didn't even bother to give me contact info. Sent email to Marketplace — no reply. Noone talk to me. very frustrating. The attitude is : we got your money — go away.
Reply from Superdrug
Hi
Thank you for leaving this review and bringing this to my attention. Could you please email us at trustpilot@superdrug.com with as much information as possible? I’d like to investigate this and get it resolved for you.
Thank you,
Melissa
Superdrug Customer Care Team
Review of Evri
Always great and always in time. Thank you
Review of bodykind
excellent service. good products. very happy with everything
