Greta Pily

United Kingdom

Reviews

Review of Carl's Jr. Danmark


Rated 1 out of 5 stars

Ordered take out at the restaurant

Ordered take out at the restaurant, have been sitting here for half an hour so far, waiting, still no food. Either have a grown up in the joint or stop hiring literal kids. Just walking around with hands on their heads. Never coming to this chain again.
Storebæltsvej 7A, 5800 Nyborg

May 1, 2022
Unprompted review

Reply from Carl's Jr. Danmark

Hi Greta
 
Thank you for your review 

We are sorry to hear about this. 
 
It sounds like you are yet to experience the real Carl’s Jr. experience, as the service and standard you describe is not what we strive to achieve. 
We would like to take a closer look at this case. In order to do so, we need a bit more information from you. We have contacted you via Trustpilot to get the extra information.
 
We hope to hear back from you soon. 
 
Kind regards
Line 
Carl's Jr.

Review of PostNord i Danmark


Rated 2 out of 5 stars

Here we go again.

Here we go, once again. "Wrong address" this time, when, in fact, it was not. Apart from very polite people working at customer service, I have nothing nice to say. I saw the courier truck go byebye, and customer service sadly couldn't get in contact with them, to drop the parcel at post or anywhere. Sent back to the sender.
Oh! And also - app said "returned to the sender", while I got an email, that claimed that the parcel was delivered?
I will use other courier services if there ever will be a choice from now on. Yall gotta sort something out, out there. Or is it us, that live in a bermuda triangle.

March 17, 2021
Unprompted review

Reply from PostNord i Danmark

Hi Greta

I am sorry you did not receive your parcel as planned. I can not look closer into the problem, because you have not mentioned your parcel number.
I would recommend you to contact your sender and check the address with them and put your name on your mailbox if you dont have it.

Kind regards
Souad from PostNord

Review of PostNord i Danmark


Rated 1 out of 5 stars

The classic "no-one was home".

The classic "no-one was home so package could not be delivered", even though there, indeed, were people at home, waiting for said package. Just don't work at a job you don't like doing because then not only you, but other people get frustrated too.

February 24, 2021
Unprompted review

Reply from PostNord i Danmark

Hi Greta,

I apologize if the delivery agent didn't ring the doorbell when they came by with your parcel.

Should it happen again, please do contact our customer service, so we can follow up with our distribution center.

Kind regards
Stine from PostNord

Review of Grillenburgerbar


Rated 2 out of 5 stars

Mix ups on mix ups

Came in for some fries take away, asked straight away how long would it take, as I was in a hurry. They said 5minutes for 2 portions of fries and a dip. So long story short, paid more than expected because I didn't order a burger menu (it doesn't state anywhere on the menu how much standalone fries cost, or at least I did not see it), waited 15minutes instead of 5 (not a big deal normally, but as I said I was in a hurry) and ended up getting a mixed up order. Ordered sweet potatoe fries and got plain ones instead. Won't be going there anytime soon.

January 26, 2020
Unprompted review

Reply from Grillenburgerbar

Hi Greta,
Thank you for your feedback. I'am sorry to hear, that it took longer then promised to deliver your fries, and for the wrong order. Sometimes mistakes happen. About the price on the fries, - our concept is you pay for a menu, that is why we dont state how much only a potion of fires cost.

Kind regards Grillen Burgerbar

Review of Yodel by InPost


Rated 1 out of 5 stars

The parcel was never delivered

The parcel was never delivered even though they stated that it was pushed through mail box.

July 16, 2018
Unprompted review

Reply from Yodel by InPost

Hi, I am sorry to hear of your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number and a link to the review? Thank you, Yodel Social Media Team.