Baroness von Roenne

We paid over 1k for our daughters flight to Tokyo which was then cancelled by Swiss air due to Covid. Five months later there is (still) no sound of life from them bar one little message a couple of months ago saying "be patient". How dare they. They should be held up in court for such behavior. We chose Swiss air specifically because we thought they were a reliable, safe airline. What a big mistake. Do not reserve with this airline. From the experience we have had to date we can only say it is a total disaster.

ING Germany is a bank with incredibly poor and slow service. Rude staff, very grumpy. Very difficult to work with. It took three months to put out accounts from one name into two (as a married couple). As a service industry they get
Minus 100 on the score card. Based on the terrible service I received I cannot discourage enough banking with this bank. ING in Holland might be fine but not in Germany. There are plenty of other banks to bank with !!! You have been forewarned !