ING Germany is a bank with incredibly poor and slow service. Rude staff, very grumpy. Very difficult to work with. It took three months to put out accounts from one name into two (as a married couple). As a service industry they get
Minus 100 on the score card. Based on the terrible service I received I cannot discourage enough banking with this bank. ING in Holland might be fine but not in Germany. There are plenty of other banks to bank with !!! You have been forewarned !