We paid over 1k for our daughters flight to Tokyo which was then cancelled by Swiss air due to Covid. Five months later there is (still) no sound of life from them bar one little message a couple of months ago saying "be patient". How dare they. They should be held up in court for such behavior. We chose Swiss air specifically because we thought they were a reliable, safe airline. What a big mistake. Do not reserve with this airline. From the experience we have had to date we can only say it is a total disaster.