Chris Harding

We have had an extension added onto the back of our house, extending the drawing room and utility room. Overall we are very pleased with the new extension: the bifold doors and glass roof panels add a lot of light and sense of space to the rooms. What we really liked about THI was the high quality design and materials, the clear way the whole plan was set out, including a payment schedule with no hidden extras, the way the project management was done and the quality and professionalism of the whole operation. Every one of the THI tradesmen who worked on our extension was a hard worker, professional and experienced, helpful and pleasant to have around. The connection with and handover to Premier Kitchens of Hexham (also excellent!) was extremely helpful for fitting out the utility room. We had some snags: the overall timescale slipped considerably, sometimes avoidably - for example the fact that we had a Calor Gas boiler was missed from the survey which meant a time consuming search for a contractor who had a Calor Gas license and who in the end was slipshod and caused further problems. We would have appreciated more proactive communications about progress, what to expect each week and issues - even if it is bad news it is better to know. However once a problem had been identified a lot of hard work and focus was put in to fix it - we hope that will continue if needed! Overall an excellent job, but some learning points as well. We would recommend THI.

I received my restored music cabinet much earlier than I had hoped for. It was incredibly well packaged and arrived in perfect condition. The cabinet was exactly as described online, and had been very well restored. I am delighted with it and would thoroughly recommend Restored Furniture.

I was very apprehensive about identifying the correct memory modules for my Mac, whether I could install them alongside the existing memory, and how to do it. The Mr Memory system made successful identification straightforward, customer services replied within 5 minutes on the installation question, and the excellent video and written instructions made the actual installation easy. Delivery was very fast too! Good job all round - phew! and thanks!!

Great service at Team Valley yesterday. All your staff were helpful, but Louis in particular gave great advice and shared his experience about Event Shelters helping us a great deal to make a purchase we are happy about. He could not have done more to help us, even carrying it out to the car. Julie on checkout was friendly and helpful too, guiding us through card renewal and alerting us to discounts as well. Very impressed!

It was very simple and clear how to order my currency. Next day delivery was very helpful.

Travelex is a professional and efficient organisation who I can trust to deliver my currency.