Missing information for airbnb sites inthe Airbnb system.
At a recent trip to Beirut, Lebanon I chose to rent an airbnb apartment for my family of 4. I am 74 yrs old my wife 68 yrs and my sons 45 & 37. The apartment I rented was on the 1st floor with NO ELEVATOR and we had to climb 20 steep stairs carrying 2 suitcases of 25kg each resulting to acute backache. This info was not shown in the Airbnb system. Furthermore, my rental period was 10 days during which no cleaning or housekeeping was foreseen!
I filed a complaint with airbnb asking them to display for each site the floor no. and the existance or not of an elevator and the frequency of housekeeping mandatory in their system to help future customers of airbnb know, but received no feedback. Too bad for Airbnb.