FC

FC

United Kingdom

Reviews

Review of Oswin Hyde


Rated 4 out of 5 stars

You’ll love their shoes

I absolutely love Oswin Hyde Loafers. It’s a great shame that many of their Loafers have been out of stock for nearly a year and no sign of them coming back in to stock either.

October 6, 2025

Reply from Oswin Hyde

Hi Francis,

Thank you for your fantastic 5-star review! We’re delighted to hear that you love your Oswin Hyde Loafers. We appreciate your feedback regarding stock availability and will certainly take it into consideration as we plan future collections.

Your support means a lot to us!

Kind regards,
The Oswin Hyde Team

Review of IQ Doctor


Rated 5 out of 5 stars

Quick and simple

So far so good. Super competitive pricing, easy photo verification process and waiting for my order now, less than 12 hours after ordering.

August 1, 2025
Unprompted review

Reply from IQ Doctor

Thank you for the 5 stars! We truly appreciate your support.

Review of Pharmulous


Rated 5 out of 5 stars

Most efficient Pharmacy

I was recommended to Pharmulous via a colleague, to start the weight loss jab. Their service has been nothing but efficient, consistent and convenient! Everything you’d hope for in a Pharmacy. Their prices are a little more expensive (not a huge amount) than other sites but it’s worth it with the quick and seamless service.

July 8, 2025
Unprompted review

Reply from Pharmulous

Thank you for taking the time to provide us with your feedback. At Pharmulous, we appreciate customer feedback as it helps us improve our customer care.

We are pleased that you have felt we are efficient, consistent and convenient. We are happy that your experience as a customer of ours has been positive, and we hope to continue to be a pharmacy you can trust!

We look forward to providing you with our best service.

The Pharmulous Team

Review of MedExpress Pharmacy


Rated 1 out of 5 stars

Terrible, really terrible

I was referred to Medexpress by a friend who mentioned it could be a more affordable option for weight loss injections. I thought I’d give it a try but honestly, the process has been frustrating from the start.

After placing my order, I got the usual follow-up email asking for ID and a photograph, pretty standard, nothing new. But then my photo kept getting declined, which was strange because it was the same type of image I’ve used with other providers. I assumed it was some kind of system glitch, so I reached out to customer service… only to be told it wasn’t a glitch at all, but that they prefer you to wear lightly coloured clothes in your photo. So, if you tend to wear darker clothes like I do, be prepared for a bit of a hassle.

Eventually, I sent off a final version that was accepted, but then I received another email saying they were experiencing high demand and that I’d need to wait up to four working days just for the verification before they even dispatch the medication.

Compared to other companies I’ve used, this has been by far the slowest and most tedious experience. If you’re looking for a quick, straightforward process, I’d suggest exploring other providers. There are plenty out there, and with the current demand, I’m surprised Medexpress hasn’t made more of an effort to speed things up.

July 3, 2025
Unprompted review

Reply from MedExpress Pharmacy

Hello,

Thank you for taking the time to provide us with your valuable feedback. At MedExpress, we greatly appreciate customer input as it helps us enhance our services in the future.

We sincerely apologise for any dissatisfaction you may have experienced with our services. We pride ourselves on having a robust approval procedure to ensure safe prescribing; however, we aim to streamline this process where possible while prioritising safety.  Please rest assured that we’re actively reviewing and improving our dispatch processes to ensure a faster, more reliable experience moving forward.

If you have any questions, please do not hesitate to reach out to us.

Kind regards,
The MedExpress Team

Review of Elite Competitions


Rated 3 out of 5 stars

Better sites

They’re are better sites out there with a lot more to win. Odds are also much better with other sites.

April 6, 2025

Reply from Elite Competitions

Hey Francis,

Thank you for sharing your thoughts. We appreciate all feedback and understand that different sites offer different experiences. At Elite Competitions, we focus on transparency, a wide range of prizes, and fair chances for all players.

We hope you find the right fit for you and wish you the best of luck in your future competitions.

Kind regards,
The Elite Team

Review of Evri


Rated 1 out of 5 stars

Doesn’t meet the mark

I wish that after every delivery they wouldn’t send an email asking for feedback! It’s exhausting.

May 30, 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Review of Zable


Rated 5 out of 5 stars

So far so good

Great so far. I’m a new customer, APP is easy to use, straight forward and everything is clear and understandable. Don’t like the idea of package accounts that they’re trying to bring in but that’s just a personal preference and may work for others.

June 17, 2025

Review of Communications Ombudsman


Rated 5 out of 5 stars

The best ombudsman service

Out of all the Ombudsman services, this is the best one. The online account is great, you can keep track of what’s going on. The advisors are quick and efficient at what they do unlike the other ombudsman services where you have to wait months and months. They’re friendly and overall knowledgeable, they should be proud of what they do.

June 22, 2025
Unprompted review

Review of FinestCarMats.co.uk


Rated 3 out of 5 stars

Brought a new car and thought I’d treat…

Brought a new car and thought I’d treat myself further by buying so new car mats. Decided I’d go all out, upgraded the pile, added embroidery and paid the extra for checking. Paid circa £70, received a confirmation email and then didn’t hear anything else. It would be beneficial to advise customer of delivery progress etc. Mats arrived, stitching all loose, no embroidery, even though they had stamped the sticker to confirm the embroidery had been done. This confirms that they do not actually check the items, even though I paid extra for that service. Contacted customer service, spoke with Ryan. Communication was regular but felt slightly confusing because when one resolution was offered, I emailed back to confirm, a second, third and fourth resolution was made and each time taking something away. In then end, resolution reached and waiting for this to be actioned. Honestly, I wouldn’t use this company again, there are many other companies that are much more value for money and better customer experience.

May 31, 2025
Unprompted review

Review of Vape Superstore


Rated 5 out of 5 stars

Best online Vape store

I wouldn’t use any other company. Super quick delivery, rewarded for ordering and staying with the and competitive prices.

May 19, 2025

Reply from Vape Superstore

Hi FC,

We appreciate your positive feedback!

We're happy to hear you find our delivery quick, prices competitive, and are rewarded for your loyalty.

We value your continued business.

Kind Regards,

Abbey

Review of CarGurus


Rated 3 out of 5 stars

Need to do more to protect customers

I love the fact it tells you if it’s a good deal or not. For someone who knows nothing about cars, is a great feature. However, the delivery included in the price, is not always the accurate price. I’ve found that a number of dealers shows a price and then tell you VAT is added on top. This is so they show as a good price on the site but if you add VAT it becomes expensive. CarGurus need to do more to protect their customers from these dealers.

April 21, 2025

Review of Zilch


Rated 4 out of 5 stars

Better options out there

I like the option to pay over time without paying interest. However, it’s only offered weekly payments. Monthly is better. It also difficult to meet the targets to increase credit limits.

May 22, 2025

Reply from Zilch

We appreciate all feedback – good and bad – so thanks for leaving your review. We know what's gone wrong here so we're going to send you an email with more information.


Thanks
Team Zilch

Review of Money4YourMotors.com


Rated 1 out of 5 stars

Do not waste your time!

I would recommend anyone thinking of using this company, not too. Do not waste your time. Appraisal was completed, guy said the company decided not to buy the car because of a small scratch at the back of the car. He said that this is the 4th time that this company has done this to different customers and seems to be their usual practice. He then went on to provide me details of another car buyer. I then received a text to say I had declined their offer, confused, I called and they said the appraiser had said there was an oil leak and something stuck in the engine. Surprised, I took it back to the garage that completed my service and MOT just a few weeks ago, who confirmed this was not the case and had no idea where or how they came to this conclusion! Used a different company, got more than I thought and less hassle than these.

May 13, 2025
Unprompted review

Review of Car Finance 247


Rated 5 out of 5 stars

Thank you Leah

I initially began my journey with an agent whose service, unfortunately, fell short of expectations. I found a car I was interested in and was informed by the agent that the vehicle had been sold after he supposedly contacted the dealer. However, I had already submitted a contact form myself, and the dealer later confirmed directly that the car was still available. This inconsistency was disappointing and caused me to lose trust in the agent’s handling of my case.

After the agent left the business, Leah took over my case, and the experience improved significantly. Leah was excellent—professional, positive, and extremely helpful throughout the process. She really made the experience smooth and enjoyable. Leah really is a credit to your company!

May 8, 2025
Unprompted review

Reply from Car Finance 247

Hi,

I’m happy to hear that we provided you with excellent service.

I’ll make sure that your comments are fed back - our team will be happy to hear that their hard work has paid off.

Also don’t forget, if you refer a friend, you can receive £200! You can do this by sharing your unique link with your friends and family (T&Cs apply CarFinance 247).

Your unique link has been sent to you via SMS, if you cannot find it please email customercare@carfinance247.co.uk with your application ID and we will get the code re-sent to you within 48 hours.

Many Thanks

CarFinance 247

Review of InPost UK


Rated 5 out of 5 stars

Love using InPost

Easy to use, super convenient!

May 5, 2025

Reply from InPost UK

Thank you for your 5-star review! We're delighted to hear you find our service easy to use and super convenient.

Review of Pharmacy2U Ltd


Rated 5 out of 5 stars

Highly recommend

I wouldn’t use anyone else now! I can’t believe I didn’t join sooner. There’s nothing worse, finishing a day at work to then be stood in your local pharmacy for ages, this takes that away. Easy to use APP and delivered to your home the next day or two. You can set medication reminders and they keep you updated through the prescription request!

April 30, 2025

Review of Tapi Carpets & Floors


Rated 5 out of 5 stars

Aiden and the fitters at Exeter Tapi…

Aiden and the fitters at Exeter Tapi are amazing! I went in to store on the Tuesday when I received the keys to my new home (last minute) Aiden was able to get my carpets in the living room and bedroom done by the Thursday and the fitters returned the following Tuesday to finish the rest of the house. Super grateful for their efficiency to enable me to get in my home quickly and remove 1 of the stresses that comes with moving. Other companies could not fit me in for weeks. Price reasonable, lots of add on’s but the service I received in store and from the fitters more than made up for that. Cost was given upfront and full break down provided although the door shavings are not costed until the end of the fitting which we didn’t know and worth baring in mind if you’re on a budget. Overall extremely happy with the whole experience - my first time using them and will 100% go back and recommend!

October 12, 2022
Unprompted review

Reply from Tapi Carpets & Floors

Thanks very much for taking the time to leave your great review! It’s always a pleasure to hear from our customers after they've purchased and have received great service not only in store but also from our fitting partners. We hope you will love your new flooring for many years to come! Thanks also for recommending us! Korinne @Tapi

Review of Evri

Review of Neon Reef


Rated 1 out of 5 stars

Shocking service

Literally no idea what’s happening. Raised a complaint weeks ago and heard nothing. Live chat has been off for weeks, phone lines no longer work, tried to complete the online form got nothing back, emailed got nothing back!

October 18, 2021
Unprompted review

Review of Neon Reef


Rated 3 out of 5 stars

New customer to Neon Reef

New customer to Neon Reef, had some issues with setting up the direct debit and was told they do not have a call centre so couldn’t speak to anyone on the phone. To later find out this isn’t true. Good prices so far. Shame payments can’t be made via the app and you have to bank transfer.

December 16, 2020
Unprompted review

Reply from Neon Reef

Hello Francis,

Thank you for leaving your review. We are an online company and do not have a call centre. All correspondence is done via email, Facebook and online chat.

We calculate your payments by multiplying the consumption figure you provided during signup by the unit rate and the standing charge by 365. This calculates the total estimated cost for 12 months. We then divide the total estimated cost by 12 to calculate your monthly direct debit amount.

You can also make additional payments via BACS transfer. If you find that your direct debit is not covering your usage, please contact us and we can increase your direct debit for you. We aim to respond to emails the same working day.

If you have any questions, please do not hesitate to contact us and one of our agents will be more than happy to assist you.

Many thanks,

Warmest Regards,

Neon Reef Social Media Team