Tony

Absolutely diabolical and that puts it mildly. I expected my delivery today and when delivery hadn't happened by 4pm I ran a tracking check only to discover that it HAD been delivered, but to a 'safe point'. Where the safe point actually was I had no idea. I had no idea either what or where so called safe points were in the WV16 area, or indeed in any area. I checked some possibilities via the internet, tried phoning UPS and even their Telford number was inaccurate - a priavate user who knew nothing of UPS. After going round in ever decreasing circles, I eventually traced my package to a Bridgnorth shop that had closed for the day - assuming it is there I will attempt to collect it in the morning. The UPS driver, according to the tracking information claimed he couldn't deliver at my addrees - hmmm strange as my wife was working outside at the time he said he attempted delivery. I quite believe that no attempt was actually made and he opted for what he considered the easiest option. There is, I later discovered a safe point much closer to my address than the one he chose. Overall I feel very angry, having spent so much time on a wild goose chase. My view of UPS after this experience is lower than the one I hold of Royal Mail and that is saying something.
Update : I successfully collected my package from a local access point this morning and related my experience to the shopkeeper. When I told him that tracking had eventually led me there and that it had been delivered yesterday, Sept 23rd at 12.45, he said, that's strange it only arrived here this morning, Wed 24th Sept. So some UPS delivery men are fibbers as well!!

One of Easylife's greatest attributes is to act quickly when a product arrives faulty. Their replacement with no quibble is very much appreciated. On the whole, their products are value for money, but occasionally some do not live up to their 'hype' - but that's life.

Low price, great value, soon delivered.

I have reviewed Evri many times and I think I have given a 5 star rating more times than not. From this review onward I refuse to rate Evri after every delivery - it's getting silly and I have better things to do with my time. Rest assured if I do have a complaint to make I will not be backward in coming forward with a comment - until then, please accept the fact that I am more than happy with my Evri courier and my deliveries.

I have found Easylife very fair and very easy to deal with, The Tavistock & Jones Alpine wrist watch I ordered came in very good time, but . . . . . . . . . having followed all instructions, neither the watch or the torch on the accessory worked. The person I reported the fault to was excellent and quickly ordered a replacement for me - that will arrive sometime in the next few days I'm told. If the faults reappear on the replacement, both watches will be returned for inspection. The watch looks very nice and if the replacement works I'll be delighted.

Bought for my wife - a perfect fit and she loves them. Delivery a lot slower than we expected and we were starting to worry that they'd never arrive here in time for the date when she wanted to wear them. I saw no indication at the time of placing my order that they were out of stock - otherwise very happy with the goods.

Not being one of the tallest of women, my wife usually has great trouble in finding trousers that fit/suit - these were ideal and just right for her. She's more than happy with her purchase. (I comment on her behalf purely because our online Matalan account is in my name)

Nice to have clear and clean gutters after having previously been full of moss and goodness knows what else growing in them. The lad arrived on time and was most courteous - and showed us pics on his phone of the work done. Happy to use this service again as and when necessary.

The dress my wife ordered/wanted was as described, was a fair price and arrived within the time promised. No more and no less than we would expect from Matalan :-) :-)

There is always something that bit extra special when opening and eating a box of Lily's Chocolates. The selection, the quality and so on. They make great presents too of course, but my wife and and just like to treat ourselves - because we can :-)
The well known popular brands that are always available in the local shops are okay, but . . . . . They're not like Lily O' Brien's. :-)

Great choccies - my wife and I love them. Latest purchase put aside for Christmas. Forget Quality Street and Cadbury's Roses - Lily's are far and away the BEST.

It isn't often that I purchase plants online, but I was attracted to some pansy plants I saw advertised in the Sunday Express Colour Sup recently. To be fair to YouGarden, I missed the fact that I needed to use a code in order to claim their buy one get one free offer, so I missed out on the freebie. Of the ten plants I received nine of them are great and are now planted out into a hanging basket. In my opinion, they could have been better packed and given more protection, as the tenth plant and it's soil had come adrift from the container and the pansy became 'beheaded' during transit. I was offered the cost of the damaged item, but felt claiming £1.49 would be a tad petty, so I declined. My real gripe is regarding the efficiency of the packaging and the protection given to plants that have to withstand the rigours of several days in the care of the handling postal service/carrier. This experience has led me to think that future online plant buying is not for me - but rather I use my nearby garden centres a little more often

Easy to order, inexpensive and good quality - they do the job they were bought to do.

As usual, good quality, good delivery time, wife very happy with the product we ordered, so much so we ordered a second.

I never used to like tequilla - that was until I was given a wee sample bottle of El Rayo last year. El Rayo has put a refringly new twist on tye drink and now I'm a huge fan. My latest purchase remains unopened, but only because one bottle is for an up coming birthday present and the other one will be sampled by me apres "a dry February". (Dry January was a fail)

We simply love them. What more can I say? I bought some for my wife for Christmas and ended up buying two more large boxes quite recently.

El Rayo Tequila was enjoyed over Christmas by my two sons and I. It is very smooth and eminently drinkable. Now this is high praise indeed, because prior to sampling El Rayo I hated tequila with a passion. Am now to be counted among your converts.

Superb choccies - I first discovered Lily's chocolates, completely by accident in our local Woolworths of all places - so it was a long time ago. So after a "rediscovery" in my local Sainsburys, I decided to check Lily's web site and so I bought a box to give to my wife on Christmas Day. Can't promise to be buying every week, but this won't be my last purchase ;-)

I bought my two bottles of tequila on the strength of a sample tasting first. And to be honest, I rather liked it . . . . . a lot. I haven't opened either of the two 'big' bottles yet, as I've put them aside for Christmas, plus I'm doing a 'dry' November.

Ordering was simplicity itself - can't wait to receive my goods - it's intended as a Christmas present, so cannot review just yet.