DJ

Dean Jones

United Kingdom

Reviews

Review of APC Overnight


Rated 5 out of 5 stars

All went well

August 11, 2023
Unprompted review

Reply from APC Overnight

Hello,

Thank you for your 5 * review!

Jamie
Customer.relations@apc-overnight.com

Review of Terry Howell Timber & Builders Merchants


Rated 5 out of 5 stars

All round great service

Really easy to order from the website, prompt delivery and the delivery guys were really helpful.

All round great service.

January 5, 2023
Unprompted review

Reply from Terry Howell Timber & Builders Merchants

Hi Dean, thank you very much for the fantastic review! We're so glad you had a great experience shopping with us and appreciate your feedback.

Kind regards,
Terry Howell Team

Review of Trekkinn.com


Rated 1 out of 5 stars

**AVOID THIS COMPANY LIKE THE PLAGUE**

**AVOID THIS COMPANY LIKE THE PLAGUE**

Placed an online order for a North Face Jacket over 3 weeks ago and still not received it.

I have queried the delivery date with Trekk Inn several times and had false promises of "the item has been dispatched and will be with you in a few days' also 'check with Royal Mail tracker' only to find no update for almost 3 weeks. I've checked with Royal Mail directly for them to advise I need to go back to Trekk Inn for Trekk Inn to finally advise that I need to wait for another 15 days.

I've asked for my money to be returned only to receive a mundane automated message asking me to check Royal Mail tracker again.

Following this I've checked reviews for Trekk Inn online only to find my story is not unique, in fact it appears to the the norm. Simply Google Trekk Inn reviews to see what I mean.

My advice is to purchase your products from elsewhere, this lot cannot be trusted to provide what your hard earned cash deserves.

October 31, 2019
Unprompted review

Reply from Trekkinn.com

Dear Dean Jones

Thank you for taking the time to write such a detailed review, your comments are essential for continuous improvement. We would like to verify your case, please could you provide us your order number ?

Have a great day

Review of ArrowXL by JP Home


Rated 5 out of 5 stars

Dewi and Arron were on time

Dewi and Arron were on time, polite and very helpful. Top job, thanks.

April 9, 2018
Unprompted review

Reply from ArrowXL by JP Home

Hi Dean,

Thank you for the great review of our delivery drivers, Dewi & Arron. It's great that you found the team to be so polite & helpful.

Please don't hesitate to get in touch via live chat, email or calling us if we can be of any further assistance.

Kind regards,

Emily