Wayne

Hi Wayne,

We're sorry to hear you weren't aware of our renewals.

Due to the nature of the treatment, we want to ensure a consistent use of the products and no interruptions to your journey. For this reason, we run on a subscription-based model.

We understand life can sometimes get busy and you may forget to manage the subscription - for this reason, we do offer reminder emails to allow you time to decide whether you need to make any changes to the details on your account, or simply cancel altogether.

We appreciate your feedback and will continue to do our best to improve the service.

Many thanks,
The Sons Team

Dear Wayne,

Thank you for sharing your feedback. We’re sorry to hear about your concerns, but after thoroughly reviewing our records, we were unable to locate any booking associated with your name or contact details. We take customer privacy and security seriously, and we’re committed to resolving any issues, but we would need some further information to investigate this matter.

If you have any booking reference or specific details related to your experience, please feel free to share them with us, and we will be happy to look into this further.

We can assure you that we do not misuse personal accounts, and we are committed to providing a transparent, secure, and reliable service to all our customers.

Kind Regards,
Travelodeal

Hello 

We have read your review and an email has been sent to you today via Trustpilot requesting further information.
Please check your email account including the junk and spam folders so we can help.

You can also contact us directly at help@numan.com if you have any questions about a repeat order that you were about to order.

I look forward to hearing back from you soon.

Hi Wayne. I'm sorry to hear you feel this way. Please get in touch if there's anything you'd like to discuss in more detail. Many thanks, Brian

Hi Wayne,

We’re sorry to that you had a bad experience with this integration, and apologise for any trouble caused.
We have made significant investments in our Stripe integration over the past number of months, and we are confident we have resolved all issues that you may have previously experienced as a result.

We would like to take the opportunity to run you through these changes in more detail and reassure you that it will not happen again. We don’t have contact details from your review but please contact us on customersuccess@glofox.com.

Thank you,
The Glofox Team

Dear Wayne,

We appreciate you taking the time to send us your positive feedback.

We are pleased to hear the you find out website easy to use and you find our prices competitive.

We aim to deliver an exceptional level of service and we will do our best to keep matching your expectations.

Please do not hesitate to contact us for any assistance in the future.

Kind regards,

Green Network Energy – Customer Care Team