United Kingdom
Review of Drivethedeal
Used them some years back and have just used them again. Cheaper than the cheapest price I got on carwow. Ordered on 1st September, got car on 24th. Very smooth process, wouldn't hesitate to use in the future.
Review of Motorway
Valued my car at £5850. Changed this to £5050 after I sent pictures/details of faults (no problem with this, fully expected).
Received no offers so had a conversation with them and they said it was probably worth more like £4200. Put it back on at £4200 and ended up getting £4009.
Don't really have an issue with the amount I got but why tell me to put it up at £5050 if it's only worth £4000ish?
I believe they massively overvalued my car so I would go with them. TBF carwow did exactly the same and I was offered even less on there.
Probably stick to webuyanycar next time!!!
Reply from Motorway
Hi Mark,
Thanks for your review. We’re sorry you were unhappy with your experience.
Our valuations are based on industry guide prices, live market data, and our previous sales history, as well as the history, specification, and condition of your car. Once you have received your initial valuation, we will discuss the history, condition, and specification of your car with you. We will always discuss any factors that may affect the valuation, to ensure that we provide a realistic estimate which is tailored to your vehicle.
We're sorry you're unhappy with the change in the value of your car. Motorway’s valuations are based on industry guide prices, live market data, and our own sales history. These are revised every seven days to ensure they remain accurate – and may rise, fall, or remain the same depending on the wider market conditions at any given time.
In this case, based on the outcome of real sales, the vehicle’s value has depreciated across the market since your initial valuation. Our valuations will always take this into account to ensure they accurately reflect the value of your vehicle and the offers you are likely to receive.
Although in most Motorway sales, offers come out on or above the estimate, in some cases, a vehicle may underperform due to limited interest. Unfortunately, your vehicle generated limited interest from our network of buyers during the sale and only received three bids, which were below your agreed reserve price.
It is regrettable that your experience was not more in line with our expected customer journey and high standards of customer satisfaction, but we would like to thank you for using Motorway to sell your vehicle and wish you all the best going forward.
Kind regards,
Christopher
Motorway Escalations Team
Review of Cover My
Easy renewal process, rang me to inform me my card would not auto renew
Review of PAVERS
Review of Rick Stein
Reply from Rick Stein
Thank you for taking the time to share your feedback regarding your Steins at Home experience.
I am delighted to hear that you were impressed by the food that you received in your delivery and the quality and taste was most enjoyable. I will certainly pass on your lovely feedback, and we hope that you choose to order with us again in the future.
Warm regards
Josh
Review of Next Day Paint
Review of PAVERS
Review of Cover My
Fairly straightforward renewal process. Checked prices elsewhere before renewal and this was the best price.
Review of Charlies
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Review of Pure Planet
Very easy, hassle free switch, went smoothly and quickly. Couldn't fault it.
Review of British Gas
Excellent service. Booked online Wednesday, came Thursday, shower fixed in no time. Probably not the cheapest but you've got the reassurance of a British gas guarantee, worth paying a bit extra for.
