JA

James and Charlene

United States

Reviews

Review of Home Genius Exteriors


Rated 5 out of 5 stars

New roof

Excellent new roof. installers appear to have done good job with roof. Disappointed with completion though. Removed my $4000 gutter guards and left them on the ground. They said they wouldn't fit back on after new roof. Two managers agreed and said it wasn't the company's job.
I went up on the porch roof and they hadn't removed one section on the back though. I installed 2 pieces on the porch and they fit fine but being 73 and a disabled veteran I couldn't put them back and didn't have ladders or ability. Collected the guards up and called leaf filter to reinstall them but cost me $400 out of pocket. Leaf filter took less than an hour and replaced all the screws they had thrown away.
UPDATE. Manager contacted me and took care of the expenses very quickly. Roof job is fantastic.

October 7, 2025
Unprompted review

Reply from Home Genius Exteriors

James and Charlene, thank you for taking the time to share your detailed experience. We’re very happy to hear that you’re pleased with the quality of your new roof and that our team was able to resolve the issue quickly. We truly appreciate your patience and understanding, as well as your update acknowledging the follow-up and resolution. Your feedback helps us continue to improve, and we’re grateful for the opportunity to make things right. Thank you for trusting Home Genius with your project!

Review of Boxhero


Rated 4 out of 5 stars

First set I bought fit great

First set I bought fit great, have heavy waste bands and label.
Second set had thin waste bands with no label but still fit good. Otherwise I like them very much.

June 11, 2025
Unprompted review

Reply from Boxhero

Hello James,

Thanks for sharing your observations! Sometimes batch differences occur, but we’re glad both sets fit well. We appreciate your support.

The Boxhero Team!

Review of Boxhero


Rated 5 out of 5 stars

Good service

Good service, LOVE ❤️ the clothes.

May 7, 2025
Unprompted review

Reply from Boxhero

Hello James,

We love hearing that! Thanks for your support and for choosing BoxHero.

The Boxhero Team!

Review of TeePublic

Review of LeafFilter Gutter Protection


Rated 5 out of 5 stars

Customer service not too good

Customer service not too good. They missed first two appts without notifying anyone. I had to call them each time. Third appt they were 6 hours late.

However, product is nice and installers were quick and friendly.

September 24, 2019
Unprompted review

Reply from LeafFilter Gutter Protection

Great to hear!

Review of Safe Step Walk-In Tubs & Showers


Rated 5 out of 5 stars

Quality and service are excellent

Quality and service are excellent. We love the tub and helps us do what we couldn't with a regular combo. One drawback that may need to be considered in future models is the back and neck jets should have a shut off for the top row. You cannot use them unless the tub is completely full all the way to the top. Anything less than 60 or 70 gallons of water and the top jets will spray across the tub and/or all over the bathroom. Unless submerged there is nothing to control the flow.

March 28, 2018
Unprompted review