GR

Gryphon

United Kingdom

Reviews

Review of Oddbox


Rated 4 out of 5 stars

Pretty good experience

I like very much being able to use fresh foods otherwise destined for waste.
The night/early morning deliveries are excellent, as I can quickly store or prep things. So too the previous box pickup.
I do like the ability to swap as much as I want, it does help me plan menus. The recipe inserts are good too.
The quality of products is very variable, sometimes I find I must use immediately to avoid rotting, which is OK sometimes but not always. It's not a cheap solution but fresh food needs be better priced in supermarkets not squeezing growers to rock bottom.

September 18, 2025
Unprompted review

Review of M&S Credit Card


Rated 1 out of 5 stars

Brief use about to quit

I've only had the credit card a short while, its operation has been ok- ish, but annoying that I can't pay it using its own website and have to go to my bank and transfer from there.
It's also very slow to show payments and overall is unsatisfactory to use, unlike my other banking apps which respond instantly.
However, I'm about to give it up as it is HSBC and they have just dumped net zero. I'm going to move to a more ethical company

July 16, 2025
Unprompted review

Reply from M&S Credit Card

Hi Gryphon. Thank you for taking the time to leave feedback. We’re sorry you’ve had a frustrating experience, this isn’t what we aim for There are many ways that you can pay your card with us, these include Direct Debit, Pay by Bank and Bank Transfers. All the details on these can be found on our 'Way to Pay' page on our website.
If you'd prefer to speak with us, you can contact us through the Chat feature in the M&S Banking app or online banking, you can also find alternative ways to get in touch by visiting the ‘Contact us’ page on our website. Thanks for taking the time to leave your feedback - Bethan

Review of Oddbox

Review of Oddbox


Rated 4 out of 5 stars

Great to help avoid waste

I've had 3 deliveries so far and the veg/fruit have all been in very good condition and nice to eat within the week. Useful recipes too!
It's great to be able to swap, as I do grow some veg myself, but there's plenty of others to choose that I don't.
It's important to make your delivery place clear and hope the driver uses it so you can get boxes returned and not wasted - my 3rd delivery driver didn't seem to know so failed to pick up my returned box. Hope it's ok this time!

March 6, 2025
Unprompted review

Review of Holos London

Review of The Pride Shop


Rated 5 out of 5 stars

Great present!

Got a lovely rainbow bracelet for my granddaughter's 15th birthday. She is a keen member of her school LGBTQ+ support group and was delighted with it.

November 22, 2024

Review of HIPPO


Rated 5 out of 5 stars

Brilliant fast responses!

Bought a megabag for old carpet and garden rubbish, including ancient, decaying fence posts.
Delivery was very rapid, instructions very clear and helpful, and we filled the bag over 2 days.
Arranged collection online and this happened at 6am the next day. Amazed and delighted!
Would definitely recommend - as long as you have space to fit the bag and allow collection lorry access.

September 19, 2024

Reply from HIPPO

Thank you so much for the 5* review. Your opinion is valuable to us. We are happy to learn that you had a positive experience.
HIPPO look forward to seeing you again soon and thanks for the recommendations.

Many thanks
HIPPO

Review of Tapi Carpets & Floors


Rated 5 out of 5 stars

Prompt, reliable and thorough

Just had the awkward Victorian hall&stairs measured for carpet. Mike came exactly when planned, he measured very thoroughly and brought samples to compare. We found a suitable choice, so he priced everything up and sent a clearly itemised estimate straight away.
I was very pleased with his work and the final cost so now await delivery and fitting.

August 6, 2024

Reply from Tapi Carpets & Floors

Thank you for your kind review! We're thrilled to hear that you had a positive experience with our measuring service. We're glad Mike was able to provide you with the information and samples you needed to make a confident decision. We look forward to helping you complete your project.
Best regards Jo@Tapi

Review of Victorian Plumbing


Rated 4 out of 5 stars

Excellent at keeping in touch

I needed a lost part for my shower doors. Victorian Plumbing kept in touch, after email contact by several people I have received and immediately fitted the part.
All of several customers service contacts have been friendly, responded quickly and were able to help me.
The person who finally arranged for dispatch of my package was Louise Redford, so I'd like to thank her in particular.l

November 1, 2023
Unprompted review

Reply from Victorian Plumbing

Hello,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Louise.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Thanks, Anna @ VP

Review of Kikatek


Rated 5 out of 5 stars

Dexterity and patience will reward

Arrived promptly and in perfect condition.
Brilliant kit to assemble, bought for my granddaughter's 11th birthday. She's mad on all kawaii cute stuff and nezuko demon slayer model really delighted her.
She assembled it herself, no glue needed, only methodical care and patience. The result is really good. Recommended to other fans!

March 14, 2024
Unprompted review

Review of SENTIA SPIRITS


Rated 5 out of 5 stars

Unique flavour and effects

I've tried both sentia red and black. I really like Red a great deal and could drink it diluted with cloudy lemonade every day. Black is a big hit of black pepper, so I have to be in the mood for it, but love it then.
Both make me feel good, relaxed and calm. Very nice indeed, definitely preferable to the effects of alcohol. I just wish I could afford it more often!

September 12, 2023
Unprompted review

Reply from SENTIA SPIRITS

Hi there,

We are very happy to hear that you enjoy SENTIA and that you had a good experience :))

We are requesting your email address to get in touch; if you could please authorise the same.

Thank you and best wishes,

SENTIA Team

Review of Buy Me Once UK


Rated 4 out of 5 stars

Nice toothbrush, check carefully, may not suit everyone.

Bought a toothbrush and replacement heads as I hate the excessive packaging and complex, non recyclable structure of most toothbrushes.
All arrived in time, nicely packed in cardboard and looked lovely.
It is very narrow and the handle long and thin, so takes some getting used to, but does clean very well. I did have to struggle to fit the head, it is extremely tight, so I hope it lasts well as I don't look forward to removing it!

August 20, 2023

Reply from Buy Me Once UK

Thank you for taking the time to review us! We're glad that you're loving your new brush - do not hesitate to contact us if you encounter any issues.

Review of Ladders UK Direct


Rated 5 out of 5 stars

Definitely worth the price

Bought a 7 step ladder to replace my old, unsafe damaged one. Set up and used it today while painting high walls. It's superb, so stable and safe. The steps are wide and comfortable, the handrails really useful, and just as a bonus, a 20L pot of paint fits the platform perfectly. Delighted

August 9, 2023

Review of first direct


Rated 4 out of 5 stars

Almost all good

It's an excellent banking app, very convenient to log in and easy to switch between accounts.
My only wish is that I could use it in landscape as I prefer tablet to phone for banking.

March 8, 2023
Unprompted review

Reply from first direct

Hey Gryphon, thanks for the review and we appreciate your feedback. I'm glad to hear you're enjoying our Mobile App. Have you seen all the amazing functions our Mobile App can do for you? Check it out here: https://firstdirect.hsbc/6204630kwk -Kamile

Review of Ringtons Ltd


Rated 5 out of 5 stars

Quick and friendly as ever

Great firm to deal with, both phone & online. I ordered some special savoury biscuits, not available to my home deliverer.
Briefly exchanged emails too, and found the interchange both prompt and friendly. I've found the same when I had to phone after moving address.
My order arrived safely packaged so in perfect condition.
Very happy with Ringtons, highly recommended!

July 30, 2022

Review of Sock Snob UK Ltd


Rated 5 out of 5 stars

So comforting

I've always had cold feet and tried many types of thermal socks. These are the best ever. So soft, warm and comfortable. I'd buy them as presents as well as more for myself. Lovely!

June 9, 2022

Reply from Sock Snob UK Ltd


Hello,
Thank you for your review.
We are happy to hear that you are pleased with your order!
We hope you continue to enjoy your products for a long time to come.
If there is ever anything we can do to help, please don't hesitate to contact us!
Kind regards,
Sock Snob Customer Service Representative

Review of Wirral Gas


Rated 5 out of 5 stars

Excellent as always

Excellent as ever! I've always had rapid, skilled and high quality service from Wirral Gas. Contacting them is brilliantly easy, the office staff are always pleasant, professional and helpful and so well organised. I'd recommend this firm without hesitation for all gas/plumbing work.

September 6, 2021

Review of Ringtons Ltd


Rated 5 out of 5 stars

Well packed and fast service

Bought some special goodies for my daughter, who loves tea, chocolate and mints. All arrived very quickly and in beautiful condition. The packaging was excellent - protective, just the right amount and recylable. Couldn't be happier. Well recommended.

September 2, 2021

Review of Wirral Gas


Rated 5 out of 5 stars

Highly recommended, excellent and reliable

Wirral gas have done several jobs for me, including renovating central heating, gas appliances and installing new bathroom plumbing.
They are truly excellent, friendly and professional, both by phone and in person. Their response times are rapid and completely reliable. The standard of their work is superb and beautifully tidy. The best firm I have ever dealt with.
I would always choose them first, and warmly recommend them without hesitation.

July 9, 2021

Review of Wirral Gas


Rated 5 out of 5 stars

Best ever

Wirral Gas are the best firm I've ever used for plumbing and heating. They respond quickly, turn up exactly when promised and have always done a high quality and neat job. In addition they are very pleasant and professional to deal with, both in the phone and in person.Will be very happy to use them again and warmly recommend them.

July 1, 2021
Unprompted review