United Kingdom
Review of Letio
Letio may be new to the market, but they’re already making a strong impression. Professional, approachable, and committed to delivering great service, the team brings a refreshing energy and reliability. Excited to see how they continue to grow and support the community!
Review of musicMagpie
Slow in receiving and processing my order. I got my owed money two weeks after it was delivered by Royal Mail.
Reply from musicMagpie
Hi Ruben,
I apologize for the delay in your payment. The parcel did not arrive. When the tracking indicates that the package has been delivered, it means it has arrived at our local courier depot; however, the parcel still needs to be moved to our warehouse, and this is where your order encountered an issue. This case was handled by our claims team, which is why we were able to process your payment for the items that were not received.
Kind Regards,
Onica
musicMagpie
Review of DiscoverCars.com
Reply from DiscoverCars.com
Hello Ruben,
Thank you for your kind words! We're so pleased to hear you found our website straightforward and booking process easy. Your feedback truly brightens our day and motivates us to keep delivering a seamless experience.
If you ever need assistance, feel free to reach out—we're here to help!
Best regards,
Eva Smith
Community Manager
Review of Gotogate
AVOID! 2 months now since I could not fly to Peru. All booked through this so-called "agency". I haven't had a phone call answered or an email replied in TWO MONTHS!!!! AVOID AVOID. Please spend a few pounds more and book it through a trusted agency or even directly with the airline if possible.
Reply from Gotogate
Hello Ruben Sosa,
We would like to thank you for contacting us.
We hope that you understand we are currently receiving an unusually large volume of requests due to the pandemic. There are numerous airlines we are handling, each with their own guidelines, and we are doing our best to assist all of our customers. However, because of the elevated volumes it is only natural that some delays might occur in our response time. We are working hard every day to ensure we will provide the best solution for every single one of our customers, but we would also like to ask for your patience in this trying time.
You will receive an email as soon as one of our agents handles your request provided it was properly submitted via the contact form on our website. In the meantime, please don't send multiple emails inquiring about your request, as it only causes delays in our handling and response times.
Stay safe,
Gotogate team
Review of TopCashback
Amazing site with the chance of winning good money
