Four cars for them, latest one underwritten by their own warranty and first class care from Paul Woodhouse and team. Whilst i live circa 250 miles from Harrogate I will most certainly purchase from them again!
Option given yo upgrade my flight with cash and miles. each transaction showed as declined but in fact they have charged my two cards a number of six times!!
GC Motors cannot recommend highly enough. Four cars from them and will return again. Excellent service from Matthew Hopkins from start to finish of the buying process.
October 18, 2024
Unprompted review
Reply from GC Motors
Many thanks Scott for your continued custom and support, we really appreciate your business. I know Matthew will be very happy that you are pleased with the service we provided and that you are happy with your new car.
Easy to book but had to call to check details re entertainment and booking of entertainment definitely could be improved.
July 29, 2024
Unprompted review
Reply from Parkdean Resorts
Hi Scott,
Thank you for sharing your booking experience with us.
Your feedback is incredibly important to us, and we appreciate you taking the time to share it. We'll definitely keep your suggestions in mind for next time, so we can make your online journey even better. ^JC
Just recently every order has been wrong or not arrived. Despite the answer received no mail sent / received for follow up
August 10, 2023
Reply from Next
Hi Scott, I’m really sorry to hear this. We would really like to put things right for you. We’ve emailed you for some more details so we can contact you to discuss this matter further. We look forward to speaking to you soon.
Two months ago I had to pay excess on £32.71 as I fell 5 miles outside pickup radius. Now just bad to pay £83.70 same pickup but rules have changed from radius to pick up miles for chauffeur pickup. Is this not the most expensive ride in the world especially given the chauffeur piece is supposedly a free part of the experience!!
Finally I have a voucher for future trips but cannot use it for this trip…
Purchased a bed from Lowestoft on offer with delivery schedule confirmed.
The delivery has been pushed back twice and now over 2 months on it has been pushed back again until next month the day it was meant to be delivered!!! How hard can it be to offer good service.
April 17, 2023
Unprompted review
Reply from Fabb Furniture
Thanks for the review Scott and we are sorry for the issues you have had.
A member of the team will contact you to discuss this further.
Back again for my third car from G.C. Motors. Once again Gary was excellent, I was keen that he dealt with me from first engagement until car collection. So the car I wanted, the spec I wanted but Gary always goes that extra mile to ensure that everything is dealt with. I will most definitely be returning, already have some ideas about what the next car may be...
March 14, 2023
Unprompted review
Reply from GC Motors
Thanks for leaving a review, Scott ... we always love to hear about customers returning to us for another car. Sounds like you were in safe hands with Gary too and I will be sure to pass on your thanks. Enjoy your car! Kind regards, Clare - Customer Care
Despite having it confirmed that the replacement lid for my Smeg kettle (model number supplied) it did not come anywhere close and I ended up having to buy a replacement kettle - complete waste of time and money.
Spares2Repair great after sales customer service and issue resolved
February 2, 2023
Unprompted review
Reply from Spares2Repair.co.uk
Hello Scott, we are unable to find any record of you contacting us prior to this review, which is a shame as we would love to have helped you resolve this issue.
We use manufacturer data to ensure that parts are suitable for appliances, so we always urgently look into reports where parts don't fit appliances as indicated. We want to ensure our data is accurate and customers get the best service possible.
We offer free returns with home collection available, so we really try our best to ensure that from start to finish we can give every customer the best service even if something goes wrong.
We have issued you a full refund and apologise that the item ordered did not fit your appliance.
So I was given additional Homecare support free of charge due to previous issue, but at no point was I asked what I wanted to renewer and they just went ahead and renewed at a higher monthly cost!
Apologies but I do not do any social media, can I get an email address to contact please?
October 31, 2022
Reply from British Gas
Hi Scott, it looks as though we sent an email last month to let you know about the renewal. I'm sorry you missed this, if you need to discuss it further, please contact on social media. Just send your details on a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas. Please include a copy of your review #Trustpilot & we'll get back to you. Thanks, Mel
I wish I could give zero stars... They claim to provide previous owner information as I want provenance for my classic but you get a number and no names and only milage detail for the last two so of no use at all and not what I believed I was purchasing!
Terrible non communicative company. Impossible to appeal weeks for a response no number given to go to the ombudsman and debt collection company hidden behind now.
Absolutely no sense of customer service at all!!
February 27, 2022
Unprompted review
Reply from NCP National Car Parks
Dear Scott, thank you for your recent Trustpilot review and we are sorry you have had difficulties getting in touch with our team. Please do contact us at TPNCPreviews@ncp.co.uk so we can discuss this further with you. Kind regards, NCP
4 visits to attempt a fix on what essentially started out as one issue and now awaiting an engineer again….
Sorry I neither tweet nor do Facebook
I still have had no contact
February 20, 2022
Unprompted review
Reply from British Gas
Hi Scott, 4 visits and still an ongoing issue isn't what we like to see. So we can investigate this further for you and find out what is causing the delay, please send a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas & include #Trustpilot. ^Charlotte
I think it is all to easy to just focus on the negative when giving feedback but the reality is Dryrobe should be used as a benchmark by all other companies as to how customer service should;ld be measured..
Whilst I still think the size guide may need adjusting as I have ended uo tag free with a L instead of an XL my whole family is kitted out loving the quality and the team honestly could not do anymore. Shame this is not a repeat business situation as I cannot recommend highly enough!! If you are even thinking about it dive in and make that purchase!!
February 9, 2022
Unprompted review
Reply from dryrobe
Hello Scott,
Thank you so much for leaving us a review! Your kind words are much appreciated.
We will definitely take your feedback onboard regarding our size guide. We are so pleased to hear your whole family have and are loving their dryrobes®.
Purchasing easy, service excellent quality of product appalling!!
December 24, 2021
Reply from ao.com
Hi Scott, thank you for taking the time to leave a review.
I'm sorry to hear that the product wasn't what you expected it to be and can see that my colleague had rectified this by replacing it with a different model which I hope you will be happy with.
With regards to the 2-star rating you have given us, if you'd like to let us know how we can improve our level of service we'd be more than happy to take your thoughts on board!
Despite follow up with customer service and giving them a chance to put things right I feel I have still been left with a potentially unsafe appliance.
Engineer was fantastic but unfortunately on two visits as the first one was of no real use other than to ascertain parts required as the fault description had not been passed on.
Repair incomplete as new loom could not support failed light and it seems I just have to accept this. Cost of repair probably already outweighed cost of replacement...
October 8, 2021
Reply from Domestic & General - UK
Hi Scott,
I'm sorry to read that you're not happy with the service you received and that you appliance remains broken.
We're sorry for the inconvenience caused here and would to look into this further.
Please send us an email with your name and address details to hello@domesticandgeneral.com so we can assist.