So I was given additional Homecare…
So I was given additional Homecare support free of charge due to previous issue, but at no point was I asked what I wanted to renewer and they just went ahead and renewed at a higher monthly cost!
Apologies but I do not do any social media, can I get an email address to contact please?
October 31, 2022
Reply from British Gas
Hi Scott, it looks as though we sent an email last month to let you know about the renewal. I'm sorry you missed this, if you need to discuss it further, please contact on social media. Just send your details on a DM to @britishgashelp on Twitter or a PM on Facebook using https://m.me/britishgas. Please include a copy of your review #Trustpilot & we'll get back to you. Thanks, Mel