VC

Victoria Clottey

United Kingdom

Reviews

Review of British Gas


Rated 5 out of 5 stars

My boiler broke down and I wished I had…

My boiler broke down and I wished I had called British Gas first. Let's say there are a lot of cowboy outfits out there. I got a next day appointment after calling British Gas in the afternoon. The engineer turned up on time and was able to diagnose and resolve there and then. This is after enduring a few days of a No show, a company trying to take money from my account before turning up and being charged £182 for 30 min visit wrong diagnosis and £600 estimate for an alleged repair. Lesson learned always call the experts. Thankful for British Gas.

October 3, 2025
Unprompted review

Reply from British Gas

What a wonderful review!
Thanks so much for taking time out of your day to write this – we really do appreciate it :)
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, X (previously known as Twitter) or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Thanks again, Oli

Review of Evri

Review of Daniel Footwear


Rated 2 out of 5 stars

Very poor presentation

I was always taught if you don't have anything nice to say say nothing at all but seeing as I keep getting emails to send a review here it is ....The Bailey bow black Ugg boots arrived on time but the box looked really old and tatty like it had been in someone's wardrobe for the past 5yrs.
So if I had bought then as present would have been very disappointed. The boots themselves looked a little ex display but the shade of black for each boot looked the same so I didn't send back and there are warm as you would expect from Uggs.However not in a hurry to buy from Daniels Footwear again.

December 19, 2020

Reply from Daniel Footwear

Hello Victoria,

Thank you for taking the time to leave us a review.

We are very sorry to hear of this. I can assure you that this is not the level of perfection that we strive to achieve daily here at Daniel Footwear. This will be raised and investigated internally. Please accept our sincere apologies.

Kind Regards,
Natalie

Review of WorldRemit

Review of Worldstores


Rated 1 out of 5 stars

Very poor and unprofessional customer …

Very poor and unprofessional customer service. I ordered a sofa bed on Thursday 21/12/17 that was available for next day delivery however I chose to have it delivered on Saturday 23/12/17.
As I wanted to add to my order I called first thing on Friday 22.12.17 to be told that the next day delivery was not possible.... not too much of a problem.... However I was also told I would not be able to get the Sofa bed on Saturday as their couriers were not working. Thank you World stores for making Christmas 10 times more stressful!!!!!!.

December 22, 2017
Unprompted review

Reply from Worldstores

Good afternoon Victoria,

Thank you for contacting us regarding your experience.

I'm sorry to hear that you have had to endure this experience and can understand your review.

At the current moment, I can see a refund has been processed and this matter has been resolved over the phone.

If you have any further matters you wish to discuss you are welcome to contact us on 0333 234 2634.

Kind regards,
Ethan