United Kingdom
Review of Audiological Science
Booked hearing test online Sunday/appointment Thursday, left with 2 nhs hearing aids after 30 mins-what an absolutely superb service
Reply from Audiological Science
Hi John, we appreciate your feedback and thank you for choosing Audiological Science!
Review of Buckley Belts
ordered a belt which i was very happy with. A week or so later another belt arrived-which i hadn't ordered. After a long convuleted process refund issued for belt-but i had requested return postage be refunded. So i ended up paying £6.50 for a belt i never ordered!!
Reply from Buckley Belts
Hello, John,
Thank you for your review—we’re really happy to hear that you were pleased with your first Buckley Belt!
We understand the confusion with the second delivery. All our orders must be placed manually, so there’s no way we send out products automatically. We see that a second order was indeed placed and has already been refunded. Since this return followed our standard return process, the original shipping costs unfortunately remain the customer’s responsibility.
If anything remains unclear or if we can help with something else, we’re always here for you.
Best regards,
Team Buckley Belts
Review of HP Store
Review of Fiido
Owned my Fido d3 pro for over 4 years. It has limited range-15 to 20 miles, but is superb how I use it.many times have picked the bike over car as it’s so easy to ride. Wonderful little machine-after 4+ years if it packs up will buy another one without hesitation
Review of Wirralguns
bought a chronograph-had problems setting it up-extremely helpfull response from shop when i phoned-very impressed
Review of Hughes
Item as described-delivery was a farce-no communication received other than on day of delivery to wait between 07.00 and 20.00, no other texts or phone calls-unacceptable
Reply from Hughes
Good Afternoon
Thank you for taking the time to leave us a review.
We are truly sorry to hear that your experience with us has been less than satisfactory. Your feedback is very important to us, and we would greatly appreciate the opportunity to resolve the issues you have encountered.
In order to assist you further, we kindly request that you respond to our request for your order information. This will enable us to escalate this matter on your behalf and work towards a resolution that meets your expectations.
Kind Regards
Hannah
Review of ArrowXL by JP Home
Reply from ArrowXL by JP Home
We understand your frustration with the lack of communication. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our communication processes.
Review of St. Giles Gin
Reply from St. Giles Gin
That’s so great to hear, thanks John. We really appreciate your five star review !!
Review of Hughes
Always use hughes-local to me and superb after sales service
Reply from Hughes
Thank you for taking the time to leave us such a positive review, we hope you enjoy your purchase and look forward to your future custom.
Review of Advanced Repair
Perfect repair-and returned unbelievably quickly, my dji controller returned to full health!!
Review of Bicycle Land
bought a fiido d3-advertised with integral pump-as with everything this company does asked for video of missing pump!!!Transpires it was a promotional extra and never included with my bike-they sent a cheap plastic pump worth about10p.Range no-where near as advertised-nearer to max of 12 miles-questioned them as to whether a faulty battery-"we need a video"!! bike is enjoyable within its limits but don't buy from this company if you want any back up
Reply from Bicycle Land
Thank you for your feedback. We are the official UK retailer and after sales warranty support for those that buy from our offline/online store or from another online drop shipper. I am sorry we had to send you a replacement pump as the one advertised were on promotion by Fiido, and they had not informed us of the change in time before your purchase. I am sorry the replacement pump did not meet your satisfaction. As regards to the issue with your bike we requested for a video so we can verify and identify the issue, you have not yet sent us the requested information for our tech team to assist you. Please urgently send the video to support@bicycleland.co.uk, our tech team is waiting to hear from you.
Review of Garden Machines Ltd
Review of Argos
bought 2 oven roasting trays-both broke first time used-what a load of rubbish and waste of my hard earned money
Reply from Argos
Dear costumer, we would like to inform you that you feedback is not conserning our company Argos Connect Energy. We are an Italian company operating in the energy sector. Yours sincerely.
Review of Hozelock
Superb service-replaced my faulty auto-lock hosereel rapidly with no fuss. 100% recommend hozelock-thank you to nicola quinn-the customer service advisor that assisted me
Reply from Hozelock
Good Morning
Thank you so much for your 5* review of our services, we really appreciate your comments.
Kind regards, Nicola
Review of OnBuy.com
very happy with my orders-no probs whatsoever
Reply from OnBuy.com
Dear John,
Thank you for leaving OnBuy a review.
We're delighted to hear you enjoyed your shopping experience and we hope to welcome you back soon!
Best regards, OnBuy.
Review of TalkTalk
worst company i've ever dealt with in my life.Try and get in touch with them-I have banned them for life-if they offered me £100 a month to sign up wouldn't touch them-avoid avoid-if ever you want to leave a world of misery awaits!!
Reply from TalkTalk
Hi John sorry to read this :( I don't know what's happened but we would like to help if we can.
Would you be able to tweet us @TalkTalk or post on our Community https://community.talktalk.co.uk. The TalkTalk team are there and can help.
Lorraine - TalkTalk
Review of Btbroadband
upgraded to fibre at no extra cost-router arrived and easily set up with the straightforward instructions, I couldn't fault the service and very happy with the company
Review of Evri
Had numerous deliveries from this company-never any problems and excellent local courier
Review of World of Books
Usual rapid delivery with superb condition and excellent price-got 5 last time-will be back soon!!
Reply from World of Books
Thank you for your review
Many thanks, World of Books 📚♻💚💿
Review of World of Books
always receive an excellent service-my " go to" company for any used book-superb-wish all companies performed like this!!
