Sky virtual Assistant customer service quality
Below is my just one of my several interaction Sky customer service tel number and with their AIChat bot. 😡😡😡
Hi, this is Sky’s
Virtual Assistant.
Sky’s Virtual Assistant
Saturday 11 January
Hi, I'm Sky's Virtual Assistant 🤖. Here to give you a hand and if I can't help, I'll point you in the right direction to get the support you need.
Let's get started.
In a few words, what would you like help with?
***How do I order a replacement tv remote control.
Which product do you have?
Sky Q
From what you've said, you're having issues with your Sky Q remote control.
I can help with that. Let's go through some checks and steps to get that fixed.
What do you need help with?
Ordering a replacement device.
What you've typed doesn't match any of the options. Let's try again from the beginning.
In a few words, what do you need help with?
***How do I order a replacement tv remote control. The one we have is broken.
Which product do you have?
Sky +
From what you've said you're having some issues with your Sky remote control.
I have some great steps to get this sorted today 👌.
To start with we will go through some checks and steps that will help.
What do you need help with?
***How do I order a replacement tv remote control.
What you've typed doesn't match any of the options. Let's try again from the beginning.
In a few words, what do you need help with?
***How do I order a replacement tv remote control.
Which product do you have?
Sky +
From what you've said you're having some issues with your Sky remote control.
I have some great steps to get this sorted today 👌.
To start with we will go through some checks and steps that will help.
What do you need help with?
***How do I order a replacement tv remote control.
What you've typed doesn't match any of the options. Let's try again from the beginning.
In a few words, what do you need help with?
***How do I order a replacement tv remote control.
Which product do you have?
Sky +
From what you've said you're having some issues with your Sky remote control.
I have some great steps to get this sorted today 👌.
To start with we will go through some checks and steps that will help.
***How do I order a replacement tv remote control.
What do you need help with?
Fix a problem
What you've typed doesn't match any of the options. Let's try again from the beginning.
In a few words, what do you need help with?
***How do I order a replacement tv remote control.
Which product do you have?
Sky +
From what you've said you're having some issues with your Sky remote control.
I have some great steps to get this sorted today 👌.
To start with we will go through some checks and steps that will help.
What do you need help with?
SetupFix a problemRemote information
Enter your message
I'm unable to use my Tv without a remote control since 2nd December 2024.
..
But IM STILL PAYING FOR THE SERVICE.
DOES THAT SEEM FAIR?
January 9, 2025
Unprompted review