Paul Noble

United Kingdom

Reviews

Review of Evri


Rated 1 out of 5 stars

10 parcels now missing Hermes

10 parcels now missing with Hermes.
Tracking stops at the local depot and nobody brings them out !
Customer service is non existent and doesn't care !
One driver that did bring a parcel was found to be dumping the rest in a local forest yet marking them as delivered.
AVOID !

December 23, 2021
Unprompted review

Reply from Evri

Hello, we’re sorry to hear about this. We'd really like the opportunity to follow this up, please email us at TrustPilotSupport@hermes-europe.co.uk with a detailed account of the incidents and any tracking numbers so that we can investigate further for you. Have a lovely day. Dawn

Review of Parcel2Go


Rated 1 out of 5 stars

Extra charges

Parcels 2 go is a rip off !
Be very careful using parcels 2 go as they are now asking for extra charges for a parcel that has been delivered !
They are saying there was a problem with my parcel and are tryinhg to con another £42 from me plus the £30 i have already paid.
Total £72 to deliver a parcel from Scotland to Scotland !
Use another site or go direct to the couriers page and you will probably get a better deal !

November 24, 2021
Unprompted review

Reply from Parcel2Go

Good Morning,

Thank you for taking the time to leave a review. I am very sorry to hear that your order has generated additional charges, I completely understand how inconvenient this is.

I’d like to see what I can do to help. I’ve contacted you via email to discuss this further. It’d be great if you could come back to me when you have a chance.

Sincere apologies once again, and I look forward to hearing from you.

Kind regards,
Naseem
Parcel2Go Customer Services

Review of Evri


Rated 1 out of 5 stars

Hermes = thieves

If I buy something on eBay and the sellers send the parcels with Hermes I never get them. Hermes keeps stealing my parcels ! Very rarely does Hermes ever deliver a parcel to me.
Please stop using Hermes as they are thieves !
Last 5 parcels have disappeared and never seen again.

November 12, 2021
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Hermes is USELESS

9 days I have been waiting for 1 parcel the other is 6 days !
I want both of my parcels ! sick of seeing delayed please wait another 24hrs !
Hermes is USELESS please avoid and use other couriers. Can not complain anywhere !

October 19, 2021
Unprompted review

Review of bestinthecountry

Review of NI Parcels