Decent but could be better
Overall pretty good but there are one or two niggles.
Charges, having to pay £30 each time I take ad-hoc income from drawdown is over the top,especially as I have to wait 5 working days to get the money.
The childs ISA needs revamping completely, I could not recommend this to anyone.
I prefer investment trusts but to pay a £9.50 charge on a £50 Birthday/Christmas present is ridiculous.
Service is good,not interested in best buy lists or own funds,charges are, except for above, competitive,research facilities have got better.
Website is very good, mobile device poor.
Been with them for years,recommended to friends and family on numerous occasions but never really felt appreciated, some recognition for loyalty whilst old fashioned would maybe be nice.
February 21, 2020
Unprompted review