confusing tickets
Pre purchased outward and return tickets. outward on a Thursday return on aFriiday. booked seats and times of rail journey. saved tickets to wallet on iphone. when i looked at the tickets they are all dated the same day. no seat reservation's shown. Converse with chat bot and then live person. both initially say i booked open ticket so no seats are reserved. but i screen shot my page and it shows seats and dates . why cannot the ticket in my wallet show the dates and seats of my journey i have had to print the tickets to proove the seats and dates and even then in regards the dates it says optional reservation then the date. lets just try making things more difficult and confusing for everybody.