George

United Kingdom

Reviews

Review of Checkatrade.com

Rated 1 out of 5 stars

I have never dealt with them yet I…

I have never dealt with them yet I receive their flyers in the mail, even though I put a sticker on the door that says no junk mail. I will leave a one star review every time I receive one of their flyers.

October 6, 2025
Unprompted review

Reply from Checkatrade.com

Thanks for getting in touch and we’re really sorry our leaflet has caused frustration.

Just to clarify, our leaflets aren’t delivered directly by Checkatrade, they’re distributed by Royal Mail.

If you’d like to stop receiving this type of mail altogether, you can opt out directly through Royal Mail’s Door-to-Door Opt-Out Service. You can find the form and instructions on their website, or by contacting your local Royal Mail delivery office.

We completely understand this isn’t ideal, and we appreciate you taking the time to let us know — it helps us keep improving how we communicate with people.

Checkatrade Team

Review of Specsavers

Rated 1 out of 5 stars

They messed up my three times at which…

They messed up my glasses three times at which point I went to a local shop which did a much better job. Worst thing, I keep getting junk mail from them even though I never signed up for it. I will leave a one star review every time I receive one of their flyers.

October 6, 2025
Unprompted review

Reply from Specsavers

If you could send us a DM on Facebook, X or Instagram we'll be able to look into this further for you!

Review of Fox And-sons

Review of Scan Computers

Rated 5 out of 5 stars

Quick delivery and good prices

Quick delivery and good prices. Never going back to Amazon.

August 8, 2025
Unprompted review

Reply from Scan Computers

George, thank you for your positive feedback and for choosing Scan. We're happy to hear that you appreciated our quick delivery and good prices. Your commitment means a lot to us, and we're pleased that we could provide a service that meets your needs. We look forward to servicing you again in the future.

All the best, Team Scan
Specification Service Satisfaction

Review of Capital on Tap

Rated 1 out of 5 stars

Every month I receive a fake credit…

Every month I receive a fake credit card in the mail from these scammers. I never signed up for this or even interacted with them. I will leave a one star review every time they send me that rubbish.

August 15, 2025
Unprompted review

Reply from Capital on Tap

Hi George,

Thank you for taking time to leave a review.

We obtain perspective data from various sources and often send mail directly to businesses within the UK as we believe we have a great product that could help - it's what we're most passionate about!

We understand not everybody will want to apply, so we have now opted you out and you should not receive any further correspondence after 10 days.

You can view more detailed information about all of the steps we take to protect our customers’ data in our Privacy Policy - https://www.capitalontap.com/en/legal/privacy-policy/

Please do call our team on 0208 962 7401 if you would like to discuss this further.

Best wishes,
Capital on Tap

Review of Cathay Pacific Airways

Rated 1 out of 5 stars

What a disappointment

What a disappointment. I booked a long haul trip with them and was downgraded from business to Economy on two legs of the trip. There was no apology or compensation from them.

July 24, 2025
Unprompted review

Review of Ethiopianairlines

Rated 1 out of 5 stars

Dreadful experience trying to book…

Dreadful experience trying to book flights on their website. It takes ages to load, some features only work on certain browsers, very poor UI, and even if you get past all of this the website hangs on the payment confirmation page. Support is useless and doesn't know how to help.

June 6, 2025
Unprompted review

Review of Pharmica Pharmacy

Rated 1 out of 5 stars

They send spam even though I did not…

They send spam even though I did not sign up for any marketing emails. No way to unsubscribe either.

May 7, 2025
Unprompted review

Reply from Pharmica Pharmacy

Hi George,

Thank you for your review.

I am so sorry to hear that you're unhappy with the emails we've sent you. I looked into this personally for you, and it appears we have only sent you a welcome email and emails regarding your recent order.

With that said, I have removed you from our mailing list for all emails other than those specifically related to your orders. I hope this helps, and I sincerely apologise if we inconvenienced you in any way.

If you require any additional assistance, please do call our friendly customer support team at 0207 112 9014 or via live chat on our website (www.pharmica.co.uk).

Saim, Pharmica

Review of John Lewis

Review of Bupa UK Insurance

Rated 3 out of 5 stars

Bupa can be great when their services…

Bupa can be great when their services work, but talking to them on the phone is a frustrating experience. I spoke to 3 different customer service agents recently and they all contradicted each other and one of them missed important details in my policy.

This was eventually resolved after I made a complaint, but it doesn't give me much confidence when each time I call them I get a different answer to my question.

March 26, 2025
Unprompted review

Reply from Bupa UK Insurance

Hi George, I'm sorry that we've got things wrong. But glad to hear that matters were resolved via our complaints process. I appreciate your concern for future, and I hope we can make this better if you need us in the future. Amy.

Review of Billingham

Rated 5 out of 5 stars

I've bought several Billingham bags…

I've bought several Billingham bags over the years including the Hadley Pro, 2020 and One. I've taken them to many remote parts of the world, from Gabon and Sumatra to the Namib and Sahara and many others. So far they're all going strong.

March 31, 2025
Unprompted review

Review of Jessops

Rated 1 out of 5 stars

Dissapointed with Jessops

Dissapointed with Jessops. I ordered an expensive Sony lens that showed as in stock on February 25, and it was not delivered until March 8. There was no contact whatsoever from them apart from the order confirmation. When I emailed a few days later I got a non-committal reply saying they would dispatch the week after. I had to call them to check on the order and to ask for quicker delivery, and it still took 11 days. For an item that was supposedly in stock.

This is why Amazon keeps getting Jessops' customers. They're a soulless corporation, but they do care about delivery times and updates, unlike Jessops.

March 8, 2025
Unprompted review

Review of Hastings Direct

Rated 1 out of 5 stars

Vehicle insurance is £1800 up from…

Vehicle insurance is £1800 up from £1000 last year. I have not made any claim or changes. I also can't cancel without calling them or installing their useless app.

January 28, 2025
Unprompted review

Reply from Hastings Direct

Hello George,

Thank you for your review, I'm very sorry to see that the renewal wasn't competitive on this occasion. At the point of each renewal the policy details are reviewed and as a result the perceived risk posed by the policy details can change even if the details don't. It may be the case that on this occasion the underwriters of your policy perceived a higher risk and the increase in price reflected that.

Please note, your policy details are not the only factors considered. Industry trends, rise in claim costs, how many accidents the make and model of your car are involved in throughout the year etc can all have an impact. Customers can help the price by having a clean driving history, however, an industry that runs on a worse case scenario determines that external factors beyond your control may impact the price.

You can remove the auto-renewal from your policy at any point during the first eleven months of the policy. This can be done on the app/online account or by calling the Renewals team on 0333 321 9790. Information concerning this is shown in the very first set of documents that are sent to you. I'm sorry if this wasn't seen. You can also email customersupport@hastingsdirect.com to arrange this. ~Theo, Social Media Team

Review of Aviva

Rated 1 out of 5 stars

15 days and no update on leaky roof

Aviva passed my claim to Sedgwick who came by a few days later and promised to get back to me on the same day. There was no update so I had to contact them, to which they replied that Aviva needs to do a survey. 15 days later and no one has been in touch. Utter incompetence from Aviva and Sedgwick.

January 21, 2025
Unprompted review

Reply from Aviva

Thanks for taking the time to share your experience with us George.

We can see that this hasn’t been a great experience for you - we certainly understand why you feel this way.

We really want to help get this sorted for you, so please can you pop us a private message on Facebook at @AvivaUK. You can also contact us here 👉 https://www.aviva.co.uk/help-and-support/contact-us/ if you do not wish to use social media.

Aviva Social Team 💛

Review of Sedgwick UK

Rated 1 out of 5 stars

15 days and no contact

Aviva passed my claim to Sedgwick who came by a few days later and promised to get back to me on the same day. There was no update so I had to contact them, to which they replied that Aviva needs to do a survey. 15 days later and no one has been in touch. Utter incompetence from Aviva and Sedgwick.

January 21, 2025
Unprompted review

Reply from Sedgwick UK

Thank you for your feedback. We are always disappointed to hear that our service has fallen below the standard we expect to deliver. We have your contact details and will be in touch soon to discuss this with you further.

Review of Pet Protect

Rated 1 out of 5 stars

Renewal price is 50% higher for no reason

No claims or changes but renewal price is more than 50% higher this year. Trying to cancel the policy is unnecessarily complicated and slow. Renewal is scheduled in two weeks but they sent me a confusing email thanking me for having already renewed?

January 4, 2025
Unprompted review

Reply from Pet Protect

Good morning. We are sorry to note your frustration with the renewal process and the price increase. We strive to provide clear and efficient service, and we apologise if our communication did not meet your expectations. We value your business and appreciate your feedback. Can you please email complaints@petprotect.co.uk quoting Trustpilot with your policy details and query and they will be able to look into this for you. Thanks Pet Protect

Review of Monzo

Review of Evri

Rated 1 out of 5 stars

Rubbish

Rubbish. No way to tell why they failed to deliver my package or when they will redeliver, a week later. This is all I got from them:

We're sorry, we were unable to deliver your parcel today. We're working to get it on its way and We'll update your tracking once it's out for delivery

November 30, 2024
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Becky

Review of Capital on Tap

Rated 1 out of 5 stars

Randomly received a mock credit card…

Randomly received a mock credit card from Capital on Tap without ever having interacted with them. No better way to make me avoid your company than these crappy marketing strategies.

September 28, 2024
Unprompted review

Reply from Capital on Tap

Hi George,

Thank you for taking time to leave a review.

We obtain perspective data from various sources and often send mail directly to businesses within the UK as we believe we have a great product that could help - it's what we're most passionate about!

We understand not everybody will want to apply, so we make it easy for you to opt out from these letters, either via our website (https://www.capitalontap.com/en/apps/opt-out/) or by calling our wonderful Customer Service Team on 0208 962 7401.

You can view more detailed information about all of the steps we take to protect our customers’ data in our Privacy Policy - https://www.capitalontap.com/en/legal/privacy-policy/

Please do call our team on 0208 962 7401 if you would like to discuss this further.

Best wishes,
David

Review of Hotels.com