Long time over claims paid
My dog has been poorly this last month and has since passed away . My early claims were dealt with promptly- I made a claim in the morning and by teatime the money was in my account. I have a few claims in progress including her farewell claim and for some reason it is taking a long time for the claims to be paid .
I also sent an email asking about finishing the policy - would rather not have to pay out another month of insurance payment - but I have had no reply .
A couple of weeks ago I would have recommended Many Pets - but now - I don’t think that I would .
I am going to have to phone them but really would prefer not to as I am still upset about losing my pet.
Many pets did contact me not long after to say that customer services had been contacted on my behalf to stop my monthly payments but I am still awaiting my claims to be paid which has been a couple of weeks now
Reply from ManyPets Pet Insurance