United Kingdom
Review of Fortnum & Mason
Reply from Fortnum & Mason
Dear Racheal Power,
Thank you for taking the time to share your positive experience with us!
We are delighted to hear that you were happy with the service provided and that you enjoy the rose jelly.
If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.
Fortnum & Mason Customer Services
Review of Castelan Group
Review of Designer Carpet Outlet
Sent the tiniest sample and I got a £1.50 charge from Royal Mail to deliver it due to them not paying correctly to send it. Needless to say, if this is their way of working, I shall not be buying a carpet from them.
Review of ao.com
Review of Yodel by InPost
Ring doorbell not rung. Faint tap recorded by app and by the time I checked my ring doorbell the parcel was soaked as was an item I had ordered.
Reply from Yodel by InPost
Hi there, I understand that your parcel was left in the rain and driver did not even knock the door or ring the bell to inform you of delivery. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of HIPPO
Very easy and they were quick to deliver. Worked for us as due to unforeseen circumstances. We ended using it 3 weeks after we ordered it.
Review of 23andMe
Just dreadful. I have used Ancestry and My Heritage- both great. 23andMe, however are dreadful. Sample sent May - won’t answer my questions and won’t say it’s lost. Sending out another kit but having read this I have little hope of it being successful. Do avoid this company.
Review of Soak&Sleep
Review of DPD UK
Review of Evri
My local delivery man is very good. He’s very friendly and very polite.
Review of Winfields Outdoors
Review of Wickes
So i ordered 4, 4.8 decking boards on the buy one get one free offer. Had a call to say they couldn't fulfil order. E-mailed straight back to say could they replace with 8, 2.4 boards. 4 days later nothing so called. They can't or won't do it. I have to cancel order and re-purchase at full price. Sales are a con - they didn't have item in stock and could have easily rectified problem with 2.4 boards but 'steven' with whom i spoke- he wouldn't give me his surname-, said they couldn't!
Reply from Wickes
Good afternoon Racheal Power
Thank you for your review and I do apologise for the experience that you have had on this occasion.
Please can you kindly email your full details to customer.relations@wickes.co.uk quoting reference #622624 and I will be able to look into this further for you.
Kind regards
Deena Sewell
Wickes Customer Relations
Review of Halfords Autocentres
Halfords in Cheltenham is fantastic and the staff are amazingly helpful. I have had my Mot done there for 2 years now as has my husband and we wouldn't go anywhere else now.
