United Kingdom
Review of Bathroom2kitchen
Ordered a WC pan to be delivered to the UK. Whole process was smooth, with extremely low delivery costs (considering the item came from France). Item was well packed and delivered without issues. Thank you
Review of MADE.COM
Ordered garden furniture the moment it became available on the website after being sold out for a long time. Ordered end of March, estimated delivery was announced as being end of May (8 weeks).
This has now been amended twice, to end of June, and now end of July (16 weeks!). The summer will be over by the time the products arrive..
I will update the 1 star review when the products arrived.
Reply from MADE.COM
Good Afternoon Bas,
Thank you for taking the time to leave this review.
We are sincerely sorry about the delay with your order, we fully appreciate that this is frustrating but it is completely out of our control.
The reason for these delays is due to the current global manufacturing and shipping challenges and now port congestion, as most of our products are made overseas we are working with lockdown restrictions and guidelines from our manufacturers and shipping partners so we are sorry that our dates keep changing.
We are hoping that the current dates showing are as close to the dispatch at present, and may even reduce (we will be working hard to reduce the wait time).
I would keep an eye on your account for any other changes, we always look to discuss compensation at the end of the customer's journey so we can compensate (if necessary) accordingly based on your whole experience.
Kind Regards,
Bradley
Review of Printed.com
Good customer service, responsive and problem solving, decent business card print quality. Only the cutting should be done a bit more careful..
Reply from Printed.com
Hi Bas,
Thank you for your 4 stars, we appreciate this.
However if you would like to contact us to correct the cutting of your cards please don't hesitate to do so on theteam@printed.com and we will investigate this for you.
I hope this helps.
Kind Regards
Amy
Review of Yodel by InPost
How can there be so many 5 star reviews here for Yodel? And so many people have 2 reviews total, and both are 5 stars for Yodel two years apart? Someone is cheating here....
Reply from Yodel by InPost
Good afternoon Bas, I'm sorry to hear this. Please email socialmediaescalations@yodel.gnatta.com with your full name, full address, parcel ID, copy of this review and I will look into this for you. Regards, Yodel Social Media
Review of Pixartprinting UK
The print and paper quality is absolutely below par, half of the received business cards are not usable due to dirt (ink) leftovers on them, however since the overall quality is so poor none of them are usable. This is with the more expensive "Special" 300gr paper (no way it's 300gr!). Cut lines clearly visible, edges torn, just bad..
Avoid for business cards! Better go to your local printer to see the paper, print quality etc..
Review of Yodel by InPost
after a few weeks of not having received my parcel I contacted the sender who told me it was send with Yodel, gave me the tracking number and said he could see they attempted delivery on the 16th. It was the 24th now so I contacted Yodel per chat, where I was told the parcel is on the way back to the sender. Fair enough, as apparently it was waiting for me in their depot for more than 7 days.
However, I NEVER once received a notification that any attempt had been made, therefor the fault is not with me nor the sender (as the address etc were correct). Yodel refused to take responsibility and tells me to clarify with the sender (and for me not to bother as I wasn't charged anything after all -duh). Which obviously I will do - sending it to me again, NOT using Yodel anymore as this is outrageous for a delivery company. Clearly they only tried to deliver once otherwise I surely would have received a notification..? Don't use them if you want to receive your parcel.
Reply from Yodel by InPost
Hi Bas, I would really like to help you with this. Please could you email social.media@sm.myyodel.co.uk with the delivery address and contact number? Thank you, Alexis
