United Kingdom
Review of The Trade Centre UK
Very poor in every aspect . You could purchase a street of houses easier. No handover of vehicle , the girl from accounts had to demonstrate how to open the bonnet . Would I return ?, not a cat in hells chance. Very little interest shown apart from the first entrance to look at car availability.
Review of musicMagpie
This experience gets better . Last week I sold my iPhone to music magpie on a Monday , my money entered my account on the Wednesday. I sold my second phone a week later to music magpie and within 24 hours of checking out my phone my money again entered my account. The first sale to me was a test to prove magpie out . They passed with flying colours. A brilliant company to do business with , they are the real deal . Follow my footsteps you can trust music magpie implicitly.
Reply from musicMagpie
Hi M&J,
Thank you so much for taking the time to leave us a great review!
We are pleased to hear about your positive experience with musicMagpie, and hope that you will continue to use our services in the future!
Did you know we also have a refer a friend program?
When your friend signs up, we will treat you both to a gift card!
More information can be found here: https://www.musicmagpie.co.uk/store/refer-a-friend?segment=store
Kind Regards,
Customer Services
Review of musicMagpie
Quite an unbelievable experience to be honest . I was given a very good price for my iPhone on the Sunday, I posted the phone on the Monday , and received my money in my bank on the Wednesday. It doesn’t get any better than that . I’m delighted and will return to music magpie again .
Reply from musicMagpie
Hi M&J,
Thank you for taking the time to leave us a great review!
Have you heard of our refer-a-friend program? You can make an extra £5 when your friends use musicMagpie too! Find out more here: https://www.musicmagpie.co.uk/refer-a-friend/
Kind Regards,
Antoinette
musicMagpie
Review of musicMagpie
Payment method superb . Customer service with queries to answer ok . Price offered pretty fair . Price on inspection poor . Sold 2 iPhones 14s to you less than 12 months old . Bought the wife one of those 2 sold and she couldn’t get to grips with so we put it back in the box after 2 days of use . You dropped the price by £60.00 because it wasn’t excellent after 2 days of use. We’re both in our late 70s and never go out to misuse it . Wouldn’t return to you I’m afraid.
Reply from musicMagpie
Hello,
I’m sorry to learn that your experience was not positive.
We are happy to learn that the payment for your order was received without any difficulties.
We are always willing to assist you to the best of our ability with any enquiries that are brought to our attention. Please rest assured that the service you’ve received will be investigated. We are truly sorry for any added frustration and concern your experience with our team has caused.
Our prices are calculated with numerous factors in mind. They are driven by a number of sources and algorithms which allow us to offer a live and competitive price for items entered into the basket.
This is mainly based on supply and demand at the time of selling however, we do have to take into consideration additional costs incurred such as the refurbishment of devices and processing costs. Unfortunately, we are unable to offer more than the initial offer.
Looking into your order, I can see that our technical assessment team has found light cosmetic wear upon assessment. If you are unsure as to what the revision reason means, you can find out more about this by following the link - https://www.musicmagpie.co.uk/tech-regrade
We can assure you that handle all items with the utmost care. We have senior members of management observing at all times, and they must approve all revisions provided. We have strict internal procedures and policies which must be adhered to if an item suffers any damage in our possession, including paying in full automatically.
I can confirm that there are no signs of any tampering or damage within transit when the item arrived with us. Due to this, the faulty price is the maximum amount we can offer on this occasion. We understand this is not the response you had hoped for and we are terribly sorry for the disappointment this has caused. We must assure you that we try our best to match all originally quoted prices but it was not possible at this time.
I can confirm that the revised offer was accepted and the payment was processed on 02/03/2024. Typically, it takes 24 working hours for the payment to clear in your account. However, please note that the actual timeframe may vary depending on the bank you are using. We recommend allowing 1-3 working days for the payment to be fully processed.
As a valued customer, we’re sorry that it hasn’t worked out on this occasion, and trust that we are able to meet your expectations with your next order.
Kind regards
Ziggy
musicMagpie
Review of Currys
Not out of habit but out of common sense I only purchase my electric/ electronic items from Curry’s. Not only do you get great offers but the staff help with technical issues when things either needing first time set up or troubleshooting.
Review of Next
Beautiful duvet set , absolute bargain . I keep my bedroom door open for all to see .
Review of musicMagpie
Excellent experience again selling to music magpie . You get the best price around and the process is easy to follow . They are experts in their field . The only downside is you have to rely on their chat line to communicate . But it does work to be fair but a telephone number would be an advantage.
Reply from musicMagpie
Hi,
Thank you for taking the time to leave us a great review!
Have you heard of our refer-a-friend program?
You can make an extra £5 when your friends use musicMagpie too!
Find out more here.
Kind Regards,
Customer Services
Review of musicMagpie
Great company to do business with . It couldn’t be more simple to sell or buy. Without doubt I’m one of their biggest fans .
Reply from musicMagpie
Hi,
Thank you for taking the time to leave us a great review!
Have you heard of our refer-a-friend program?
You can make an extra £5 when your friends use musicMagpie too!
Find out more here.
Kind Regards,
Customer Services
Review of Carpetright Limited
Purchased a rug online. Could only purchase this rug using that method , unable to purchase in the store , or collect after purchasing online , only home delivery. I telephoned customer service to ask if not suitable the return process. The agent said you don’t return to your local store we collect from the delivery address. Later during the day I telephoned customer service again regarding another rug and without asking the agent said that if not suitable you take to your local store. Very confusing to say the least and still I don’t know .
Reply from Carpetright Limited
Hi Mike,
Sorry to hear about this, returns are taken from the delivery address. Hope that clears things up for you.
Thank you for your feedback and we will aim to improve.
Regards,
Amalia
Review of musicMagpie
I have recently sold to music magpie 2 iPhones . I got the best price around by far and their technique of receiving the phones is second to none. Brilliant customer service and an experience I wish to others that want to deal with the top outfit .
Reply from musicMagpie
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra £5 when your friends use musicMagpie too! Find out more here: https://www.musicmagpie.co.uk/refer-a-friend/
Kind Regards,
Ziggy
musicMagpie
Review of musicMagpie
From my dealings with music magpie I have to admit they are a first class honest company to do your business with . The advice i was given by friends to sell or buy through music magpie was good advice . I would strongly advise anyone reading this to do the same . They will not be disappointed.
Reply from musicMagpie
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra £5 when your friends use musicMagpie too! Find out more here: https://www.musicmagpie.co.uk/refer-a-friend/
Kind Regards,
Ziggy
musicMagpie
Review of Gtech
I’ve purchased over the years many Gtech items for myself and family members . I return because somehow the product yearly improves .
Review of OnBuy.com
Within 24 hours my item was delivered. I was advised it would be two days but 24 hours was excellent.
Reply from OnBuy.com
Hey,
Thank you for leaving a review for OnBuy.
We're delighted to hear you could benefit from the quick and sufficient delivery on OnBuy.
Best regards, OnBuy.
Review of Currys
Service fine , plenty of staff around . Prices are not very competitive, smaller companies can be cheaper and offer to beat any price advertised. So Curry’s are OK but offers are not brilliant by any means .
Review of Virgin Media
Not very happy with virgin. Customer service that simply don’t understand what I need and I do have difficulty understanding them . I will be moving to Sky and that’s a definite.
Reply from Virgin Media
Thanks for taking the time to leave a review. It is very disappointing to hear that you are wanting to leave us.
If you would like to discuss this matter further with a member of our team, please give us a call on 0345 454 1111. We are here to help and would really like to get this issue resolved for you.
~CS~
Review of Yodel by InPost
The change in attitude with Yodel . At one time to be fair not the most professional delivery company . Now it’s the opposite, a genuine blue chip company .
Review of CTRG Limited
Had my interview , ie video link . Really interesting , nothing to fear , gentleman’s from PMP directed me how to join video link . Very happy with outcome , waiting for a start date . Can’t wait to be involved with real good company .
Reply from CTRG Limited
We are so pleased to hear that you had a great experience with us! Thank you for taking the time to leave this positive feedback.
Kind regards
PMP
Review of Triton Showers
Leon , the agent on the other end of the phone was excellent . The shower I wanted was no longer available. Leon helped me technically to choose an alternative that would fit as close to the shower that was replaced . The Omnicare shower is beautiful, so quiet and a great buy . But after all it is a Triton .
Reply from Triton Showers
Thank you for your kind review, I will pass on your thanks to Leon it is appreciated. Regards Tracy
Review of ScS Sofas
The salesman was excellent in every way . Certainly new his stuff and gave great advice. Purchased an excellent settee that I needed desperately and the salesman gave his word it would be delivered as to our plan and his promise. Tomorrow all these promises must materialise and I will really know how good they are. I do not doubt the promise given is accurate and truthful. Michael smith
Review of British Gas
Not moved forward with changing times . No information on pending rises , not one statement on what to expect . Very poor to be honest . Michael Smith
Reply from British Gas
Hey there thanks for your review and sorry you feel you've been let down, - If you need any help at all, feel free to get in touch over our social media channels (@BritishGasHelp on Twitter or https://m.me/britishgas on Facebook) where myself or one of my colleagues will get back to you asap
Cheers, Dave
