Claire S

We are very sorry to hear about your experience and the concern this has caused. According to our records, we emailed you on 2nd September requesting the necessary details to process your Student ID card and again responded promptly when you contacted us on 11th September. It’s possible our earlier messages may have gone to your spam or junk folder.

Your Student ID card was issued and posted, but it seems to have been lost in transit. To resolve this, we have reissued and resent your card, and you can track the delivery here: https://www.royalmail.com/track-your-item ,
Tracking Number: OK412011355GB.

We sincerely apologise for the inconvenience and want to reassure you that your personal information is kept secure in line with GDPR standards. Please feel free to contact our support team if you have any more concerns. We are here to help.

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Hi Claire, thanks for taking the time to leave a review. We are always adding tracks but we are aware we are behind with newer released. We are slowly getting back up to speed after the events of this year, so we hope to have new tracks coming soon. Please email us a list of tracks you couldn't find. We hope you come back and sing with us again.

Ben | Sing to the World