Incompetent. Shouldn't be allowed to run a courier service
A total of 6 deliveries now in the past 3 weeks and not one has been delivered 2 of my orders were sent out again by the company I ordered from and those never arrived either, this company needs to look into the workings of their staff as all these parcels can't just be lost. From now on I will refuse to use companies that send out parcels with evri/hermes. People work hard to spend their money on items and in my opinion all that is being done is complete theft. As far as being able to even speak to anybody there's more chance to find a pot of gold at the end of a rainbow.